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    Silverline Audio Technology

    5.0 (1 review)

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    10 years ago

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    Best Buy - Pleasant Hill

    Best Buy - Pleasant Hill

    2.5
    (728 reviews)
    3.3 mi
    $$

    I hate to even go into best buy because you are usually treated like you , the customer, is…read morebothering them. I avoid it at all cost. Worst customer service people of anywhere, or so I thought. For the first time since best buy opened, I finally had the best experience from the time I walked in, to the time I walked out. The young man that greets you at the door was kind and helpful, the person he sent to help me was knowledgable, I didn't feel rushed, and was treated respectably . When I was checking out, the cashier was very nice and thoughtful too. I don't know if all the complaint's have finally been heard by management, but as of today's experience, I won't 'hate' to goto best buy anymore.

    Tried calling store with a question about computer printer repair…read more 15 minutes later the new AI answering program would not/ could not let me connect I went to store in person ( faster) I asked a Customer service agent about printer repairs at their big repair desk He pointed and said get in line there I did After waiting in line 10 minutes later the geek squad repair guy asked me what I wanted I told him He said "We don't repair printers " I told him the Customer Service guy told me to get in line after I said I wanted my printer repaired He looked at me, shrugged his shoulders, and walked away I ask the customer service guy for the manager to make a complaint 15 minutes later, a woman walks up, does not identify herself as the manager, and he asks me what I want I told her about the Customer Service guy and the repair guy She says you should've called first I told her I tried and she said everyone in the store knows you can't call into the store for help. It's a corporate decision. We have nothing to do with it. She said the division managers have all complained to the store manager about the AI voice, but nothing is being done ever because of a corporate decision I told her YELP recommended this store for Repairs and she said sorry I asked her if she could tell me where I could get my printer repaired and she said no I can't. Would you like to buy a new one? After this long conversation, I asked her who's the manager here and she said I am she had not identified herself as a manager before that Verdict ; Absolute failure, trying to reach at the store by phone and the people who work there know it Service at the store? Clock in-do as little as possible Clock out Conclusion? No one at corporate or at the store gives a damn about customers And I'm still looking to get my prayer repaired

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    Best Buy - Pleasant Hill
    Best Buy - Pleasant Hill
    Wanted to rehome it but the technician took the parts

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    Wanted to rehome it but the technician took the parts
    Staples

    Staples

    2.8
    (132 reviews)
    1.9 mi

    This review is for the printing center!…read more I used the Printing Center to make some business cards, which in reality were cards going to be used for a best friends Celebration of Life token bags. I did the design myself on my phone. They got them done quickly and notified me right away. When I picked them up, I noticed that the printing was offset. There were two employees at the counter, one looked like a manager. I told them what happened, they jumped on it right away and was so friendly about it. It wasn't their fault, more of a computer printer error. Needless to say, they helped me re-upload my images, they insured the quality themselves on their computer, and showed me a sample before printing. They came out beautifully. I left with the new cards and nothing was a hassle. These ladies were the best!! They were so helpful and they maintained a very helpful and positive attitude. I appreciated the great experience they provided me! Thank you so much

    The world is hard for so many right now. Finding friendly, supportive, and professional customer…read moreservice is getting even harder. Not at Staples in Concord, tho: Michelle, manager Dayna, and staff make this Staples an oasis of easy in a hard world. I needed flyers for a tenant organization finished - I did what I could on my own, but needed an expert to get my project over the finish line. Michelle was super patient and kind when I told her I was paying for everything myself and generously created an order I could afford. The flyers look awesome, and I left Staples with a huge smile and the knowledge that there are a whole lot of good people still in the world, humans who share their power rather than steal yours. Thank you, Michelle - you are awesome!

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    Self print station
    Self print station
    The walla of ink cartridges
    The walla of ink cartridges
    Camera lights

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    Camera lights
    Target

    Target

    3.3
    (540 reviews)
    5.2 mi
    $$

    Ed in Electronics is an upbeat pro who would do any organization proud. He patiently helped me…read moredecide which webcam to buy; Logitech 1080 Pro Stream on special, as it turned out. Then, my girl pondering which bicycle tire pump to get, seeing a fellow at some distance from that section of the store wearing a red Target shirt, motioned to him that we needed help, before realizing it was Ed. Wonder of wonders, Ed carefully explained the difference. Target really should make Ed not just store manager, but regional manager, in charge of training. Ed's genuineness is infectious, his range of knowledge remarkable, his casual intellect makes shopping a breeze. Ed would be a welcomed addition in Target's corporate offices. Anyone long in business knows people are quick to complain, slow to praise. So please let my words of appreciation for this cheerful, savvy soul serve as proxy for all the Target customers Ed has helped but who never bothered thanking him for his thoughtful help, for going the extra mile. Shopping and its decisions at Walnut Creek, CA Target,1871 North Main Street, are both pleasurable and illuminating thanks to a rare gentleman like Ed.

    We've been to this Target in Walnut Creek a couple of times and it's fine. We used the free…read morecurbside pickup service once and it worked well. Recently, we returned and my wife was able to find what she was looking for. On a Saturday afternoon, the store was busy, but we were still able to get in and out fast. This is one of the busier Target stores I've been to. I think my sister prefers it to the one in Oakland. It reminds me of our Target at home in Atlanta (Atlantic Station) because it has a garage and you have to take escalators/stairs up to get into the store (however, at this location, if you park outside, there is no need to take the escalators/stairs).

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    Now racism is encouraged in target.
    Now racism is encouraged in target.
    Pans
    Pans
    Target

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    Silverline Audio Technology - electronics - Updated July 2026

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