They could give me updates on the expected timeline. The only time they contact me is in reply to…read moremy inquiries. I've been very patient, but my patience is beginning to thin. They could give me updates on the expected timeline. The only time they contact me is in reply to my inquiries. I've been very patient, but my patience is beginning to thin.

if I could give them zero stars I would. I took my Harman Kardon HK930 receiver in for service…read more Paid the $150 diagnosis fee. a few weeks went by so I called to check. No answer but I did receive a text saying it would be completed in a couple of weeks. Close to two months later no news so I sent a text and he said he had done part of the repair but found other issues and would get back to me. I called and he actually answered the phone. "Oh, it's been here for a long time. I call you tomorrow. that was the last communication I've had. no response to calls, or text so I drove by there today and they've closed the business. There's a note on the door stating they are still doing business but the number the same as the one I've been calling. I'm hoping they've not kept other people's gear.

Great guy does really good work. Fair pricing. And did i mention great guy. He fixed my one of a…read morekind stereo amp. Cant buy what this one does without breaking the bank. Saved me from heartbreak.

love the work this place does.. i found a place to get these work done for electronics i have a lot…read moreof electronics i need to be fixed vcr, amplifier for a car stereo and a fire for a house stereo in car stereos they were blown out..

I have a couple old turntables, one in particular a technics Japanese made from the 80's that…read morestopped working, made annoying humming sound and controls stopped working. Started to try to fix myself but decided to give it up to an expert. Brought it in and Mr waterman knew exactly what was wrong and repaired/serviced and picked it up next day!

In good faith, I cannot recommend Diablo Stereo and Video based on my own experience. The owner…read morehas been in business over 30 years but now works out of his garage. With that kind of experience, I felt confident that DS&V was the right outfit to repair my vintage cassette deck. Unfortunately, that's not how things turned out. The repair bill came to $485 and entailed three roundtrips (delivery, pickup, and one extra) between Santa Rosa and Alamo (c. 10-12 hours of driving). As soon as I got the unit home the first time, it was immediately obvious that the tape speed was far too fast, a problem that it didn't have initially. This necessitated a third roundtrip to dial down the tape speed. Luckily, Mr. Waterman graciously offered to regulate the speed while I waited -- which I greatly appreciated since it saved me another roundtrip. Once back home, I was able to listen to just ONE cassette before the deck stopped working again. Even more upsetting was the fact that it exhibited the exact same problem that I had initially taken it in for. To me, that meant that the $485 repair had not addressed the real problem. I called to let Mr. Waterman know, and asked how much he would charge to fix the problem. He replied that he couldn't quote a repair estimate without looking at the machine to say what was wrong. That is exactly what I was told the first time I contacted him: in other words, I was back to square one, only $485 poorer! Paying for additional repairs, and spending several more hours driving back and forth to Alamo, holds ZERO appeal to me. Since it was a cash transaction, no refund would be available. I learned an expensive but valuable lesson: work with reliable local businesses that are committed to making things right for their customers. And don't pay cash.

Went in to look at TVs and Josiah helped us out. Super knowledgeable & brought TV out to the car…read morefor us. Overall good and easy experience & brought home a LG QNED which is a big upgrade from my Hisense. lol

Tried calling store with a question about computer printer repair…read more 15 minutes later the new AI answering program would not/ could not let me connect I went to store in person ( faster) I asked a Customer service agent about printer repairs at their big repair desk He pointed and said get in line there I did After waiting in line 10 minutes later the geek squad repair guy asked me what I wanted I told him He said "We don't repair printers " I told him the Customer Service guy told me to get in line after I said I wanted my printer repaired He looked at me, shrugged his shoulders, and walked away I ask the customer service guy for the manager to make a complaint 15 minutes later, a woman walks up, does not identify herself as the manager, and he asks me what I want I told her about the Customer Service guy and the repair guy She says you should've called first I told her I tried and she said everyone in the store knows you can't call into the store for help. It's a corporate decision. We have nothing to do with it. She said the division managers have all complained to the store manager about the AI voice, but nothing is being done ever because of a corporate decision I told her YELP recommended this store for Repairs and she said sorry I asked her if she could tell me where I could get my printer repaired and she said no I can't. Would you like to buy a new one? After this long conversation, I asked her who's the manager here and she said I am she had not identified herself as a manager before that Verdict ; Absolute failure, trying to reach at the store by phone and the people who work there know it Service at the store? Clock in-do as little as possible Clock out Conclusion? No one at corporate or at the store gives a damn about customers And I'm still looking to get my prayer repaired

The world is hard for so many right now. Finding friendly, supportive, and professional customer…read moreservice is getting even harder. Not at Staples in Concord, tho: Michelle, manager Dayna, and staff make this Staples an oasis of easy in a hard world. I needed flyers for a tenant organization finished - I did what I could on my own, but needed an expert to get my project over the finish line. Michelle was super patient and kind when I told her I was paying for everything myself and generously created an order I could afford. The flyers look awesome, and I left Staples with a huge smile and the knowledge that there are a whole lot of good people still in the world, humans who share their power rather than steal yours. Thank you, Michelle - you are awesome!

Terrible customer service. No one helped me for over 10 minutes. The lady that was supposed to help…read moreme with the ballon's had the worst attitude. Would give it zero stars if I could.

I like to come here for a single item whenever I am around, and always enjoyed pressing the button…read moreto get an employee to come open up the glass panels to whatever single small item I need. Unfortunately, the glass panels are now gone. Checkout was quicker though, and I was able to find what I needed without issue as usual.

I went to the target store in Concord to get two things, office supplies and cassette tapes…read more Note: I've been going to this store previously for 10 years The office supply stationary aisles had very little stuff in them and were a mess. I went to the tech counter to ask where cassette tapes were I stood there for 20 minutes more or less and did not see a single target employee mind you most of the stuff here is behind plastic door with locks I went to the red information button kiosk : I pushed the locate me button and typed in cassette tapes It happily and told me that they don't carry them at the store that you have to order them online I checked the price for the cassettes and the shipping was a certain price with a two week delivery date I checked with Amazon The cassettes were cheaper. Delivery was free and it was tomorrow. Target store online cassettes and delivery prices were three times more than what I could get it at Amazon not to mention the delay I wonder why people order anything from Target ? I still did not see any target employees to ask questions of and I was there over 45 minutes As I left empty-handed I noticed only two of the 11 check out counters open with long lines and that the security guard at the front door was playing a video game on his phone( be Booo BOOOP ! ) time for a change in management

Mark is the best, actually everyone there is amazing. All your electrical and low voltage needs…read moremeet in minutes. They can have items within 24 hrs or can special order if available. Highly recommended business for sure.

Been comming here since I was 17. Staff is always great and its good to shoot the $hit w/ Cathy at…read morethe counter. She keeps everything up beat for those that can relate! I love Graybar but better yet, love them counter days! -MO GSolutionz.com Field Engineer Avaya and Cisco Business Partner

Just had my RAV4 alarm installed on time. Brought back cause doors light turns on Every time when…read moremakes turn. Turns out it wasn't the system but the door it self, they fix it for free. Highly recommends this place Very professional, helpful and friendly

Just had all my speakers and a new amp installed, the sound is amazing. They are professional and…read moreefficient. In the past I had my head unit replaced and a front camera installed everything was perfect! Highly recommend!

Sandra worked on my flat-screen 70" inch TV She did a tremendous job, and she's very straight…read moreforward when she does a diagnostics, very honest, the job was done with great expectations well done job Thank you Sandra & Staff "Gregory "

Sandra just completed another repair for us. As always, the service was excellent! Her expertise is…read morematched by her exceptional professionalism and friendly demeanor. I thought I needed a new TV. But when I called last Wednesday, she quickly diagnosed the problem and ordered the part. Now we have a very new looking TV on Monday! This saved me at least $1500! She's the best!

The Target effect is real. The fam has been going to Target for ages. We buy nearly everything…read morethere- household goods, toys, electronics, groceries, and more. It's so convenient for a one stop shop. So many times we go here for a couple things and leaving with a cart full of stuff, and forgetting to get what we came for in the first place, and that cycle repeats itself. Downside is sometimes the stock isn't as great or when looking at the app, it'll say in stock, but it isn't actually at the store. The employees have been amazing double-checking for us when needed though. Self checkout is great, and it's changed over the years. They always need my ID when it comes to certain medicines, including children's dimetapp. Parking can be tricky once a while, but I guess during popular weekend times and right before holiday or something. Love the sales and deals. We load up so much when they have those spend X and get a small gift card deals, esp when paper towels, tissues, etc. stuff are involved. They also have new chip flavors once a while, which is fun. Love trying that stuff.

Not happy. Just signed up circle 360,…read more Ordered, selected food delivery. They I mean Shipt, delivered perishable foods to wrong house! Thanks!