I had to replace the destroyed grill and the cracked plastic surrounding the grill after hitting a…read morefat Canadian goose nest Carson Pass on US88. A competitor refused to accept third party replacement grill and grill housing parts that I had bought (just two pieces). The OEM parts were pricey and since my truck is nine years old, I couldn't justify using them. The staff were accommodating and had zero problems using the third party parts and thus saving me hundreds of dollars. They were very nice, finish the job as on time as promised, charged reasonably and if I need anything else repaired in the future I will undoubtedly return.

They sure never disappoint! I've brought my cars to them a few times for body work. ! I'm always…read morehappy and they are very fair!

Crown did a great job putting a Bentley grille om my 2006 Chrysler 300. Well within time estimates…read moreand under the quoted price. Highly recommended.

Can't get a hold of them (us or the insurance company). They inspected the vehicle in October,…read moreordered parts in November, didn't get us in til January. They called us and said they didn't realize there was deeper damage, ordered more parts, and got us in February. ORDERED THE WRONG PARTS, so now I'm stuck with a darker window tint than I had. They lost parts in the warehouse for a week, so I had to wait longer. To the point that my insurance company was ready to cancel my rental cause it took CC forever to get this done. Next time I will drive to Reno and find someone half competent to get a job done. Never again - nightmare.

Sent a request for quotes on Yelp for a bumper repair and Liberty was one of the shops that…read moreresponded. I had already heard of them since a friend had gotten work done there recently and had a positive experience. Donnie responded promptly and was very courteous and thorough. He asked to see the car in person before committing to a quote, and everyone I interacted with at the shop were friendly and helpful. Even though the price they gave me was more expensive than some of the other shops, I went with them because of their reputation and great customer service. The turnaround time was also quick and they even cleaned my car. All in all, I'd happily recommend Liberty to anyone who needs auto body repair.

They were super easy to work with and very nice. Amazing work, amazing people, amazing experience!…read moreThey fixed my bumper and were super quick and even washed my truck after.

If I could give negative stars I definitely would. I am writing this review due to an incredibly…read moreawful experience my best friend is going through with this business right now. They have had her vehicle since August 29, 2023 and she was told it would be completed one week after drop off. She paid for the parts prior to her appointment. It is now October 13th and she still doesn't have her car!!!! She asked for a total, two days later she finally gets the total and asks if they take credit cards....they DO NOT take credit cards. Asking if they accept zelle, PayPal, etc... they said no and something about they don't want to pay taxes for that.... She has been without her vehicle... her ONLY vehicle... and she just wanted to pay to get her car. They avoided responding to her and sent her husband a text. First off, that's just rude and bad business ethic as you were having a conversation with her not the husband. The work for this vehicle honestly should be phenomenal but honestly with just the experience she has been having I'm going to say she will likely have to take it somewhere else. Avoid this place for ANY Autobody work or anything. Unless you want to get the run around and told this and that and be without your vehicle longer then they tell you to expect to get it back. Infuriating beyond belief!! DO NOT GO HERE!

Bryan of Bulldog Restoration painted my teal 1993 Ford Explorer. It is beautiful!…read moreThe cost was reasonable. The work was completed as promised. Thank you Bryan!

Very knowledgeable, fair pricing and great execution in straightening my vehicle after a wreck…read more Bob's a friendly, upstanding guy and he went to lengths to get the job done in good time for me.

The owners are incredibly responsive and kind. They fixed my bumper the Friday before Christmas,…read moreoffered great prices, and took the time to walk me through multiple repair options. The service was excellent, and I couldn't be happier with the experience. Highly recommend!

Had an incident and ran over something causing major driver side fender damage…read more We took it by for a quote. The money was right, so we had everything ordered and paid for most up front. That was our choice. They only require a small deposit. Scott and Susan the owners are extremely nice people. Very up front with everything. If I had to critique 1 thing, the paint color was slightly off, but that was not a reflection of their service. This was the person that came in and made the color match for them. It did not have as much metal fleck in it. Susan offered to redo the paint job, but it was not enough of a notice to have them redo that. I actually like the slight difference in the color. Kinda unique. They are a small family owned place and I like to deal with small business. Located off of Goni behind the Carson Airport. So easy to get to.

I don't think I can say enough good things about this place. To start Gary the owner came in an…read morehour early just to take in my car to accommodate my schedule. They dealt with the insurance company for me so I didn't have to and he sent me a quick text message every step of the way just to keep me updated. When they weren't working on it they took the time to wash it outside and detail the inside. He even went with me to go get a rental car and take the rental car back so I didn't have to walk in the weather. All of the work didn't take very long either he got all the parts OEM and pretty much had the job all done within a couple weeks.

Took my truck here to get repaired and the owner Alfred had just bought Dent Doctor and wanted to…read morepaint my truck there. Paint job failed after a year and they do not stand behind their work, still no resolution after months and dozens of emails and going by the shop.

Heads up, this place is a joke customer service sucks and they LIE ....so watch out .... charged…read moreme a lot. They messed up on their end. Didn't check everything went back for help and they refused me. Be careful.

I am very disappointed with the service I have received. Previously, I let it slide as the…read moreprogressive adjuster was on vacation and the shop must have just miscommunicated. My job was done early but there was paint on the side of the vehicle. The issue with it being done early was I was not spoken to until a few hours before causing me to have to pay extra for a rental car because the original estimate was wrong. Since Jason was out of the office I was told he would touch base with me by Tuesday but he did not attempt to contact me till Thursday when I did not have service. His next call was Friday to come pick up the vehicle. This was a long holiday weekend and the rental place was closing in 2 hours. We previously worked out he would leave it for me to pick up over the weekend so I could arrange a ride. He promised the keys would be left behind the desk to be picked up the following Tuesday when the shop reopened. Not only were the keys left in the car I have a newer truck so it's physically impossible to leave the keys in it and it to be locked. Sadly today I was referred to go to this shop again to deal with good ol Jason. He proceeded to badger me of why I would want to work with him again. To be frank progressive said they don't have alot going on and the body shop I was trying to go to in Reno did not have the proper frame working tools as this company does. Instead of being professional he sadly trauma dumped about why he didn't call me instead of just saying sorry I missed this because of my vacation. Telling a pregnant woman about your daughters loss is so not tackful. A simple I'm sorry I didn't call you as my front desk had stated I would, would have kept me as a client and owned up to an honest mistake. Trauma dumping is so unprofessional. I definitely thought it would be worth the drive to reno to get my car fixed vs dealing with emotionally charged workers who miss final details. Good luck with this shop!

Great service and good people I was in Fallon and ended up getting a flat tire and I was due for…read morenew tires I called them up and they were able to fit me in to their schedule on a Saturday towards the end of the day super helpful people great price and friendly service

Had to take my Chevy Tahoe to get the EGR valve replaced. Same great service and quality. They're…read morequick to order the needed part and get your car up and running in no time. Car's running great. I'm a happy camper.

Dave and his wife were beyond friendly, helpful and accommodating. Dave made my 2020 mini cooper…read morewith hood and headlight damage look brand new again. I can't recommend Mason Valley Auto Body enough.

From the owner: Mason Valley Auto Body is your hometown body shop. Our goal is to provide our customers with…read moreprofessional, friendly service. We specialize in insurance work as well as restorations, no job too big or too small. We also offer spray in bed liner.