I don't think I can say enough good things about this place. To start Gary the owner came in an…read morehour early just to take in my car to accommodate my schedule. They dealt with the insurance company for me so I didn't have to and he sent me a quick text message every step of the way just to keep me updated. When they weren't working on it they took the time to wash it outside and detail the inside. He even went with me to go get a rental car and take the rental car back so I didn't have to walk in the weather. All of the work didn't take very long either he got all the parts OEM and pretty much had the job all done within a couple weeks.

Took my truck here to get repaired and the owner Alfred had just bought Dent Doctor and wanted to…read morepaint my truck there. Paint job failed after a year and they do not stand behind their work, still no resolution after months and dozens of emails and going by the shop.

I had to replace the destroyed grill and the cracked plastic surrounding the grill after hitting a…read morefat Canadian goose nest Carson Pass on US88. A competitor refused to accept third party replacement grill and grill housing parts that I had bought (just two pieces). The OEM parts were pricey and since my truck is nine years old, I couldn't justify using them. The staff were accommodating and had zero problems using the third party parts and thus saving me hundreds of dollars. They were very nice, finish the job as on time as promised, charged reasonably and if I need anything else repaired in the future I will undoubtedly return.

They sure never disappoint! I've brought my cars to them a few times for body work. ! I'm always…read morehappy and they are very fair!

Had an incident and ran over something causing major driver side fender damage…read more We took it by for a quote. The money was right, so we had everything ordered and paid for most up front. That was our choice. They only require a small deposit. Scott and Susan the owners are extremely nice people. Very up front with everything. If I had to critique 1 thing, the paint color was slightly off, but that was not a reflection of their service. This was the person that came in and made the color match for them. It did not have as much metal fleck in it. Susan offered to redo the paint job, but it was not enough of a notice to have them redo that. I actually like the slight difference in the color. Kinda unique. They are a small family owned place and I like to deal with small business. Located off of Goni behind the Carson Airport. So easy to get to.

The owners are incredibly responsive and kind. They fixed my bumper the Friday before Christmas,…read moreoffered great prices, and took the time to walk me through multiple repair options. The service was excellent, and I couldn't be happier with the experience. Highly recommend!

Sent a request for quotes on Yelp for a bumper repair and Liberty was one of the shops that…read moreresponded. I had already heard of them since a friend had gotten work done there recently and had a positive experience. Donnie responded promptly and was very courteous and thorough. He asked to see the car in person before committing to a quote, and everyone I interacted with at the shop were friendly and helpful. Even though the price they gave me was more expensive than some of the other shops, I went with them because of their reputation and great customer service. The turnaround time was also quick and they even cleaned my car. All in all, I'd happily recommend Liberty to anyone who needs auto body repair.

Great people who do the job right and work with your insurance. Quality is OEM or better including…read moreflawless paint and body lines.

The entire staff front to back made this terrifying experience comforting and smooth. Upon first…read morewalking in they offered reassurance and guidance in the process after being in an accident with someone who has an awful insurance company. They kept in touch with every move and let me know where we were at every couple days. My car was ready ahead of time and detailed so gorgeous it looked as nice as it did when I bought it. Hands down very great experience

My truck was in need of body work! I put my trust in Ryan and his team,to fix the damage on my…read moretruck. The work they provided was quality! I feel like I am driving a new vehicle!They also detailed the entire inside! Extra bonus! The staff are respectful and such a joy to do business with! Thankyou again for giving me the quality and upmost respect from your services! Ann Fountain

They are really on top of it! Customer service has been great and they were quick and prompt with…read morethe repairs. Made it very easy to get it all figured out and on getting me back on the road! I definitely recommend this auto body shop!

Took great care of my insurance claim and kept me informed thru the whole process , staff was…read morefriendly and very courteous !!

Heads up, this place is a joke customer service sucks and they LIE ....so watch out .... charged…read moreme a lot. They messed up on their end. Didn't check everything went back for help and they refused me. Be careful.

I am very disappointed with the service I have received. Previously, I let it slide as the…read moreprogressive adjuster was on vacation and the shop must have just miscommunicated. My job was done early but there was paint on the side of the vehicle. The issue with it being done early was I was not spoken to until a few hours before causing me to have to pay extra for a rental car because the original estimate was wrong. Since Jason was out of the office I was told he would touch base with me by Tuesday but he did not attempt to contact me till Thursday when I did not have service. His next call was Friday to come pick up the vehicle. This was a long holiday weekend and the rental place was closing in 2 hours. We previously worked out he would leave it for me to pick up over the weekend so I could arrange a ride. He promised the keys would be left behind the desk to be picked up the following Tuesday when the shop reopened. Not only were the keys left in the car I have a newer truck so it's physically impossible to leave the keys in it and it to be locked. Sadly today I was referred to go to this shop again to deal with good ol Jason. He proceeded to badger me of why I would want to work with him again. To be frank progressive said they don't have alot going on and the body shop I was trying to go to in Reno did not have the proper frame working tools as this company does. Instead of being professional he sadly trauma dumped about why he didn't call me instead of just saying sorry I missed this because of my vacation. Telling a pregnant woman about your daughters loss is so not tackful. A simple I'm sorry I didn't call you as my front desk had stated I would, would have kept me as a client and owned up to an honest mistake. Trauma dumping is so unprofessional. I definitely thought it would be worth the drive to reno to get my car fixed vs dealing with emotionally charged workers who miss final details. Good luck with this shop!

Crown did a great job putting a Bentley grille om my 2006 Chrysler 300. Well within time estimates…read moreand under the quoted price. Highly recommended.

Can't get a hold of them (us or the insurance company). They inspected the vehicle in October,…read moreordered parts in November, didn't get us in til January. They called us and said they didn't realize there was deeper damage, ordered more parts, and got us in February. ORDERED THE WRONG PARTS, so now I'm stuck with a darker window tint than I had. They lost parts in the warehouse for a week, so I had to wait longer. To the point that my insurance company was ready to cancel my rental cause it took CC forever to get this done. Next time I will drive to Reno and find someone half competent to get a job done. Never again - nightmare.

Amazing service, everyone was so nice and understanding, I took my truck in to get repairs after a…read moredeer decided to dart into the driver side of my vehicle the dents were pretty minor to the naked eye, apparently the rear driver side passenger door was pretty damaged and needed replacement, they did an excellent job dealing with my insurance,paint matching, and buffing out 10 + dents oh and they thoroughly detailed my work truck and let me tell you that boy was filthy when I brought it in everything was vacuumed wiped down and they had air freshener, which was a nice touch lol. I couldn't be more impressed with this business, don't let the insurance companies push you around and refer you to a three star body shop, take it to five star morts !!

The estimated six days for a fairly minor repair turned into 15 days without explanation. Won't pay…read moretheir credit card fees, so it's charged to the customers at 3%.