In response to Yelp's removal of my earlier review, see below, and the many one star reviews left…read moreby others, I elaborate with the following.
On Monday, July 19 at 2:00pm I attended Fixxed's location, 1085 Taylor Pl, Fallon, NV 89406, to arrange to have one or more struts replaced on my 1997 Toyota Avalon. One strut is broken and the others are worn. I spoke with the office clerk, Shelbe, who advised that the mechanic, Troy, would be arriving shortly.
When Troy did arrive he advised that he was very busy but that he could replace at least one strut on the following Friday morning. I then observed Troy sit down on the office couch with his schedule and made an appointment for Friday, July 23 at 7:00am
On Friday, July 23 at 7:00am I returned to Fixxed. While it appeared at first to be closed, soon Troy appeared. He seemed puzzled to see me. I told him that I had an appointment for 7:00am to have at least one strut replaced. He hemmed and hawed for a bit and then advised that he had other things to do at that time.
He claimed that he was busy and that I had no idea about his schedule. I repeated that I had, in fact, seen his schedule and had seen him make the 7:00am appointment in his schedule the previous Monday. He seemed agitated by this and continued to mumble about his busy schedule. After some further delay, I told him to "take a hike" and got back into my car intending to leave.
Thus enraged Troy quickly advanced to my car and opened the passenger side door. He began to shout at me in an aggressive manner. I am 69 years of age, Troy is many years my junior and more physically able than I. I told him that I would call the Sheriff if he did not close my car door. He belligerently argued in a loud voice, "Oh yeah, what are you going to tell the Sheriff?" He then seemed to become somewhat more self-aware and closed the car door.
To preserve my safety, I immediately left the premises.
In the State of Nevada NRS 200.471 defines assault as deliberately attempting to use force against a person, or placing the person in reasonable fear of imminent bodily harm. Simple assault is generally a misdemeanor that carries a penalty of up to 6 months in jail and a fine of up to $1000.00.
Being younger than I, more able than I, and having acted in the aggressive manner outlined above, Troy had committed assault, perhaps both criminal and civil.
In the State of Nevada NRS 200.481 defines battery as deliberately touching another person in an unlawful way. In short, assault turns into battery when physical contact is made.
Nevada case law supports that Troy's making physical contact with the vehicle in which I was sitting constitutes the unlawful physical contact outlined above. Troy had committed both assault and battery, again perhaps both criminal and civil.
As a result it does appear that Troy's aggression toward customers is a sign of his ignorance with respect to running a business, he does seem to be in need of anger management counselling, and it does seem prudent to be prepared to call the Sheriff in response to the risk of assault and battery while attending Fixxed.
I hope that others will be the beneficiaries of this review.
Yelp Note Follows
Hello,
We're reaching out to let you know that our moderators removed your review of Fixxed. Your review was removed because it didn't include enough detail about your experiences as a customer of Fixxed. You're welcome to share more about your experiences to support your conclusions about the business in a new review.
To learn more, check out our Content Guidelines (https://www.yelp.com/guidelines).
Flagged Content:
With apologies to Shelbe, Troy doesn't have any idea how to run a business and is in desperate need of anger management assistance. If you decide to go there, be sure to have the Sheriff on speed dial.
Regards,
Yelp Support
