I've been here a couple times, and have not felt welcomed when I walked in. There's usually just…read moregroups of employees chatting, and they do not greet you or ask how they can help until I ask! However, I will say they have a good selection of jewlery. I bought my diamond rings here and loved the information they provided me with. I was referred, and found that the employee who helped me was very honest and friendly.

Sierra-West is AMAZING! My parents got their rings here years ago and we got ours today! They were…read moreso awesome helping us meet our budget!

Hur Jewlers is amazing. They helped me size a brand new watch and they were extremely helpful and…read morepatient when the watch was complicated. Highly recommend!

Love Hur Jewelers. We got my ring there over 30 years ago. Still love it. Now three of our four…read morekids have bought their wedding rings there. Great prices. Awesome customer service

Everyone there was very kind and attentive but the pricing was absolutely out of our range. Rings…read moreparted at 2k. They are entirely customizable which makes the price seem worth it but for us, it wasn't what we wanted. I'd only recommend going if you already know you want a more unique ring and it needs to be custom... and you're willing to pay for it

We used to go to Goldsmith jewellers in Provo for years and years for cleanings and repairs. Gave…read moreForge a try based upon reviews and being local in Provo. They have won my business with excellent service, great cleanings, great repairs, and really fair prices

I love Wilson diamonds. Madison was so kind to me and understanding of our situation. She did…read moreeverything she could to help us out. Her manager was very understanding of the situation and helped us out as well. Their prices were so reasonable and my husband and i will be going back for future purchases.

I went to so many different jewelry stores and Wilson diamonds was definitely the best…read more Their service was exceptionally fast and they didn't just help me in store, they answered all my questions throughout the week by text. I live in Salt Lake and even though I only went to the store once, they made it easy to custom design a perfect ring. Ask for Lauren when you go! She was the one who helped me through the whole process. The price was super fair and less than I expected too.

DJ was so helpful and informative during our visit. We walked in and he was instantly attentive and…read moreready to answer our questions. The way he educated my partner and me on style, size and cost was very enlightening and quite a relief. We are looking forward to creating a custom engagement ring with the expertise of DJ and the skill and craftsmanship of Dan the jeweler. We have full confidence that they will help us create something beautiful, unique and sentimental to last for decades to come! Thank you, DJ!

When I needed to resize my wife's ring they helped out super quickly and did a great job cleaning…read moreit too!

My wife and I always find quality shoes and more when we drop by for one thing or another. It is…read morealways clean and orderly, and well stocked with a wide variety of clothing and other items. We take our time and enjoy the bargains and "finds!"

I went, I found, I purchased!…read more I always stop by a Rack because I am Michael Williams and I am a shoeholic... I like Born, Ecco, Puma, Adidas, Hoka hiking shoes, Tiger, etc... I found some possibilities but opted not to get shoes... this trip. I did find. Very cool and originally priced at a bunch that I got for significantly less and it was such a sunny day, I wanted to get sun glasses for my trip home. I found Ferragamo for 76% off or some crazy markdown. I could not afford full price Ferragamo. Amd got a fancy hard shell Ferragamo sunglass case. The store was laid out differently than the Sandy location so was a weird experience passing the front entrance and not seeing the checkout on the left wall as you enter the store... for those with a compass, near the northeast area of the store. The young lady helping me was cool and helpful.

#1- Megan is the best representative we had in the entire Utah County area (we went to so many…read moreplaces). Very professional, attentive and made you feel genuinely comfortable. #2 They have so many beautiful designs. So many. #3 Pricing- They clearly understand the Utah County market. Believe me, a lot of jewelers in the area do NOT understand this market, and they make you feel somewhat guilty if you are not willing to get in to debt for a ring. We just had a great experience, so grateful!

Buying an engagement ring is once in a life time thing. It is the most exciting, nervous, ecstatic…read moremoment of one's life. Shopping in this store just made the experience more special. After hopping from shop to shop, I was tired and frustrated. But before I knew it, the friendly guy, Mitch, helped me from one showcase to another and gave me the most amazing shopping experience in my life. At the end of the night, I picked up the perfect ring for the love of my life. I'm excited to propose to her and share this very beautiful moment with all of you! And most of all, I am very looking forward to start a great friendship with Mitch too! Best salesman ever!

My boyfriend got my (engagement) ring at #Zales (the Las Vegas Zales) either way, the young, pale…read morebrunette (no makeup) working your mall counter, is extremely rude. I even decided to give her a 2nd chance. I said I'd like either a ring like this one which was bought at Zales, or hoop earrings. She didn't hardly try. What she did do was try asking our budget....uh we wouldn't be at a fancy jewelry store if we didn't have more than enough money. You do your job! We will pay somewhere else! Totally rude, stood there staring at me to hurry. I kinda want to slap that "lady" (college girl with mandatory part time job). I work too honey, and for many more years! Back! Off!

My fiance went to the Zales in the Orem mall. WORST customer service once you have actually bought…read morefrom them. We sent the ring in to get sized which they informed us would take 2 weeks. Its now been a month. We have called them many times, and each time they say they'll find out more and call us back, but never call back. I don't mind so much the time that it has taken, Its annoying, but I could get over it. What I can't get over is the poor customer service. Rings are expensive, and I expect to be taken care of when ordering from somewhere instead of being blown off. Because of the experience we are now going to return the ring once its done, and order somewhere else. I do not want to have to deal with Zales once I need my ring cleaned or if it ever needs to be resized again.

Zero stars! Worst value, quality and service. 3 Necklaces broke and they don't stand behind their…read moreproduct. Claire's jewelry lasts longer than this stuff. The website claims founding principles but they are not being honored even at the corporate level.

These guys are crooks! Read on for details, but would avoid them at all cost…read more My wife took her wedding ring in for resizing. They quoted her a price, which she paid up front, and gave her the completion date. After the completion date she went in to pick it up and they were giving her the run around a little bit and were acting like they didn't know where the ring was. Finally they told her they had not completed her ring, and to do so she would have to pay another $200 to get the resizing service done. This was multiple weeks later, and never did they call to say anything about the delay or the extra money. Additionally they said the diamond placements were damaged and needed repair, and would cost another couple hundred dollars on top of the increase they were demanding to do the work they'd already quoted and been paid for. My wife smartly just asked for a refund of what she paid and for her ring back, which they gave her issues with, but she stood her ground and got her ring. She went to a no-name ring place which resized her ring in 2 days for less than what was originally quoted by Morgan without the fake increased costs. My wife asked them to look at the diamond placement based upon what these crooks told her and the new ring place said everything else was perfect and the resizing was perfect. Again, I would strongly recommend avoiding this store. They were very shady and dishonest with my wife.

I had lost a diamond in my wedding ring and took it in to Jared's, where we had purchased it 12…read moreyears ago. I was reminded that I had extended warranty on my ring, which I'm very thankful for. The service rep was extremely pleasant and helpful. The stone was replaced quickly and I also got an appraisal on it for a low price (in my opinion). I highly recommend Jareds and when you do purchase something that is expensive there, make sure to get the extended warranty. It is well worth it!

Update: the repair I had done didn't last 2 weeks. I would not recommend Jared for servicing your…read morejewelry. Or purchasing from them for that matter. As my piece was similar to what they had on display and they were not capable of providing a service that lasts. I recently visited Jared Jewelers to have a fray in my gold chain repaired. Initially, I wasn't satisfied with the quality of the repair, as it didn't quite match the original look of my chain. However, the staff were incredibly accommodating. They listened to my concerns and asked if they could take a bit more time to refine the repair. They ended up laser cutting the chain to perfectly match the original pattern, and the result was fantastic. While the experience had a rocky start, I truly appreciate how Jared and their team stood behind the quality of their work and upheld their commitment to customer satisfaction. I left feeling confident in the quality of their service and would recommend Jared for their dedication to making things right. Their team really does care about customer service!