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    Silver Loft

    4.0 (2 reviews)
    InexpensiveJewelry, Piercing
    Open 10:00 am - 9:00 pm

    Services - Silver Loft

    Piercing

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    5 years ago

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    6 years ago

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    Zale's Jewelers

    Zale's Jewelers

    (5 reviews)

    My boyfriend got my (engagement) ring at #Zales (the Las Vegas Zales) either way, the young, pale…read morebrunette (no makeup) working your mall counter, is extremely rude. I even decided to give her a 2nd chance. I said I'd like either a ring like this one which was bought at Zales, or hoop earrings. She didn't hardly try. What she did do was try asking our budget....uh we wouldn't be at a fancy jewelry store if we didn't have more than enough money. You do your job! We will pay somewhere else! Totally rude, stood there staring at me to hurry. I kinda want to slap that "lady" (college girl with mandatory part time job). I work too honey, and for many more years! Back! Off!

    My fiance went to the Zales in the Orem mall. WORST customer service once you have actually bought…read morefrom them. We sent the ring in to get sized which they informed us would take 2 weeks. Its now been a month. We have called them many times, and each time they say they'll find out more and call us back, but never call back. I don't mind so much the time that it has taken, Its annoying, but I could get over it. What I can't get over is the poor customer service. Rings are expensive, and I expect to be taken care of when ordering from somewhere instead of being blown off. Because of the experience we are now going to return the ring once its done, and order somewhere else. I do not want to have to deal with Zales once I need my ring cleaned or if it ever needs to be resized again.

    Morgan Jewelers

    Morgan Jewelers

    (6 reviews)

    Zero stars! Worst value, quality and service. 3 Necklaces broke and they don't stand behind their…read moreproduct. Claire's jewelry lasts longer than this stuff. The website claims founding principles but they are not being honored even at the corporate level.

    These guys are crooks! Read on for details, but would avoid them at all cost…read more My wife took her wedding ring in for resizing. They quoted her a price, which she paid up front, and gave her the completion date. After the completion date she went in to pick it up and they were giving her the run around a little bit and were acting like they didn't know where the ring was. Finally they told her they had not completed her ring, and to do so she would have to pay another $200 to get the resizing service done. This was multiple weeks later, and never did they call to say anything about the delay or the extra money. Additionally they said the diamond placements were damaged and needed repair, and would cost another couple hundred dollars on top of the increase they were demanding to do the work they'd already quoted and been paid for. My wife smartly just asked for a refund of what she paid and for her ring back, which they gave her issues with, but she stood her ground and got her ring. She went to a no-name ring place which resized her ring in 2 days for less than what was originally quoted by Morgan without the fake increased costs. My wife asked them to look at the diamond placement based upon what these crooks told her and the new ring place said everything else was perfect and the resizing was perfect. Again, I would strongly recommend avoiding this store. They were very shady and dishonest with my wife.

    Jareds Galleria Of Jewelry - Nicer stone. This is a Moissanite, not diamond. Work was done elsewhere

    Jareds Galleria Of Jewelry

    (20 reviews)

    $$$

    I had lost a diamond in my wedding ring and took it in to Jared's, where we had purchased it 12…read moreyears ago. I was reminded that I had extended warranty on my ring, which I'm very thankful for. The service rep was extremely pleasant and helpful. The stone was replaced quickly and I also got an appraisal on it for a low price (in my opinion). I highly recommend Jareds and when you do purchase something that is expensive there, make sure to get the extended warranty. It is well worth it!

    Update: the repair I had done didn't last 2 weeks. I would not recommend Jared for servicing your…read morejewelry. Or purchasing from them for that matter. As my piece was similar to what they had on display and they were not capable of providing a service that lasts. I recently visited Jared Jewelers to have a fray in my gold chain repaired. Initially, I wasn't satisfied with the quality of the repair, as it didn't quite match the original look of my chain. However, the staff were incredibly accommodating. They listened to my concerns and asked if they could take a bit more time to refine the repair. They ended up laser cutting the chain to perfectly match the original pattern, and the result was fantastic. While the experience had a rocky start, I truly appreciate how Jared and their team stood behind the quality of their work and upheld their commitment to customer satisfaction. I left feeling confident in the quality of their service and would recommend Jared for their dedication to making things right. Their team really does care about customer service!

    Silver Loft - jewelry - Updated May 2026

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