First, take a look at the attached image of their customer reviews. Notice a common theme: "cheap"…read moreand "quick." "Expertise" is also hinted. Therefore, imagine my understandable great dismay and dissatisfaction when I brought in a common Casio PRO TREK to have its rechargeable battery replaced. The initial associate whom I'd handed the watch and described the issues (battery not holding a charge; ABC features causing recovery mode; no beeps; etc.) to was a moron. He cluelessly inspected the watch with a puzzled look and repeatedly asked about it features and the problems, then suggesting that I should leave it overnight. My fair interrogative inquiry to the idiot: "There've been many other customers coming in here for the same thing. Why are you acting like you've never done this before!?" That was when another employee (boss or manager?) came over with an attitude. However, this one did show proper knowledge and promptly, correctly diagnosed that my Casio should get a new battery installed, BUT would cost 75 fucking dollars(!) and take a few hours. Again, "read the numerous reviews" as I suggested to the second individual, who faslely argued the rechargeable battery for my watch cost more, while also stupidly implying that in all the years the shop had been operating--with many customers visiting--no one had ever brought in a watch with a rechargeable battery. So, having enough of the bullshit from the two dumbasses, I curtly left. Subsequently, I ordered a $15 rechargeable battery online, watched a 5-minute video, and proceeded to replace the battery and reset the watch myself. No pointless, useless watch repair shop necessary.

I dropped my Rolex watch off to get an estimate to have it repaired as the auto wind mechanism…read moreisn't working well. I got an estimate that was over my budget but wasn't charged for the work to check it out. Maybe I'll bring it back after a few months to have it worked on. The staff are pleasant and friendly and the interior is full of fun nutcrackers, clocks and watches. Mt Olympus is a neat little shop with unique products.

The team at the Park City location completely elevated the buying experience. This wasn't just a…read moretransaction, it felt intentional, personal, and genuinely special. Their professionalism and warmth made a lasting impression, and I walked away feeling like part of a community rather than just another customer. Exceptional service all around. If you're thinking about investing in a timepiece, this is the place to go!

Walked into store seriously planning to purchase something of turquoise. Asked the lady sweeping…read morefloor if they sold water or drinks since seeing a soda machine in back. She said, " no, but 7-11 across the street does." I said thank you and was ready to shop. The 2 other clerks on the store were behind the counter and one said, "good call, way to send those ladies on their way". Hearing this I turned around and said "excuse me, I heard that." And walked out the store. Now know how "Pretty woman" felt. What a bunch of rude women. Park City Tanners Don't go there if your thirsty. Sorry wrong Tanners.

I came in to have a watch sized and couldn't be happier with the experience. From the moment I…read morewalked in, I was greeted warmly and treated with genuine care. The sizing was done professionally with great attention to detail, and they made sure the watch fit perfectly before I left. It's clear this is a small business that takes pride in its work and values its customers. You can tell they have years (80 years to be exact) of experience and truly enjoy what they do. I like supporting local businesses like this, and this one deserves it!!!! I highly recommend them for watch sizing, repairs, or any jewelry-related needs.

An amazing family owned and operated jewelry business. If they do not have what you want, they will…read moremake it. Great selection of jewelry and watches, honest pricing and super on customer service.

Exceptional Service at O.C. Tanner…read more I had an absolutely incredible experience at O.C. Tanner, and I cannot recommend them enough--specifically thanks to Justin. From the moment we walked in, Justin was beyond helpful. We were interested in several different pieces, and he took the time to show us an amazing range of watches, including Rolex, Omega, Patek Philippe, and Breitling. What really set the experience apart was Justin's level of knowledge. He is a true enthusiast; he didn't just show us the watches, he shared so many fascinating facts about the history, the movements, and the unique craftsmanship behind each brand. It's rare to find someone who has such a deep, genuine passion for horology and can communicate it so well. If you are looking for a luxury timepiece and want to work with someone who is patient, professional, and incredibly well-informed, go see Justin. He made our visit educational and truly memorable!

Love this place. I was shocked to see some other non 5 star reviews and had to step in and add…read moremine. I've only ever had exceptional service from everyone at OC Tanner. From my very first visit. John Poulson has been fantastic to work with. From the staff that greet me when I come in to the watch techs that size the watches to the security guards that look after the store, everything and everyone is top-notch. I highly recommend them for all your jewelry and timepiece needs.

Bennion Jewelers is the best place to go for high quality jewelry in Utah! I've been coming here…read moresince I was a little girl with my grandma and my mom, and now I am getting to purchase some amazing pieces from Bill. Most recently I bought an excellent Morganite ring from the 50% off case. I also got a classic strand of small diamonds but with a twist, BLACK DIAMONDS! This is such a great piece and was so affordable I had to get it! The 50% off case is my FAVORITE! I've found some of my favorite rings there, and they are beyond worth it. I have gotten so many compliments on the pieces and don't feel like I had to break the bank to own them with my budget! Bill is honest, will help you select the perfect thing(s) that will fit in your budget, and will take care of you like family. Everyone in the store is professional, caring, honest, and has a keen eye for what makes each person really sparkle! Cannot wait to go in and see what new things I can pick up next time I'm in town!

Great customer service and very professional! Having my ring…read moresized and from the minute we walked in we felt like we were in the right place!

Although they couldn't help with one of my requests, they tried very hard to accomplish it. The…read moreother one was a battery replacement which they did while still working on their longer term projects. No waiting; no leaving my watch.

Chris Howard, of Fankhauser | Howard Jewelry, was a friend until he refused to communicate with me…read moreabout two watches that I left in his care. In February 2025, Chris and I agreed agreed that he would repair and attempt to sell on consignment two Rolex watches that belong to my wife. Since then, all attempts (texts, phone, email) to contact him regarding the watches and their status have gone unacknowledged. Fankhauser | Howard Jewelry will be served with a certified demand letter next week. If that is ignored, I will proceed with other legal remedies. If you do leave your jewelry with him, photographically document your items first (serial numbers, any insurance information); set the terms and scope of service in writing; retain your claim receipts. Best of luck to you. If you read this Chris, just know that I regret any trust I placed in you or your ethics.

If Dale would do what he says he will do like fix my watch correctly it still doesn't keep accurate…read moretime in his shop almost a year I for one I'm not happy I will never do business with him again

Employee was hacking all over the place and telling customers how sick he is. Almost turned around…read moreat that, but I needed a watch battery. However, when he said they charge $25 for a simple watch battery replaced, I was out. Won't be returning here.