I walked in and my chain was fixed inexpensively and quickly. The process was much easier and…read morebetter than I expected.

Amazing service. Helped us refurbish an old multi generational keepsake ring with a really thin…read moreshank that eventually broke from wear. Also completely recreated the cutout pattern that had fallen out on one side. They are wizards!

Highly recommend Fast Fix for jewelry repairs! Quick backstory: I took my ring to Kay Jewelers to…read morebe resized, and when it was returned, the prongs had been polished down so thin. When I asked about it, I was told it was normal. A few months later, I lost a diamond from the band where one of those thin prongs was. I decided to get a second opinion and went to Fast Fix. Tony was absolutely wonderful. He took the time to explain exactly what my ring needed and how he would repair it. He took amazing care of it, and now it looks brand new! It also feels so much more secure. The replacement diamond was matched so perfectly that I can't even tell which one was replaced. We'll continue coming here for all of our jewelry needs. They've also repaired a few of our boys' chain necklaces before, and they always come back perfect. You can tell Tony truly cares about his work, and that speaks volumes!

This has to be one of the most expensive jewelry/watch repair businesses in the city, Prices are…read morejust ridiculous. Nice people, but would never take a piece their again. Took my rings to another store did the work perfectly for a forth the price.

Zero stars! Worst quality. Claire's jewelry lasts longer than this stuff. 3 Necklaces broke and…read morethey don't stand behind their product. The website claims founding principles but they are not being honored even at the corporate level. The manager at this location is nice but she deserves to work for a better company elsewhere.

Who's readayyy for Valentine's Day?! Welp, if you're unaware, it's on this upcoming Friday,…read moreFebruary 14! Give your loved one a beautiful piece of jewelry from Morgan Jewelers ( @morgan.jewelers or @morganssouthtown ) in Sandy, UT. There are several locations, but the one in South Town Mall is my favorite! They've been a family run jewelry company, for OVER 100 YEARS now!!! Their service and selection is absolutely incredible! They have rings, bracelets, watches, necklaces, earrings and personalized jewelry, from any price point. Just explain what you're looking for or peruse their latest catalog and, I'm sure you'll find something beautiful, to enjoy or give. Nate, the manager, is especially helpful and willing to answer any questions. What are you waiting for already...Val-Day is NEXT Friday! Go! Go! Go! Lol. Seriously though, you will have an enjoyable experience here! Happy Valentine's Day Y'all! xx

After I got divorced, I didn't know what to do with my wedding ring-I knew I'd love something to…read moresignify this next chapter of my life, but wasn't sure exactly what that was. I stopped by the store and chatted with Aaron, who helped me with some options. We ultimately landed on doing a trade and I received four smaller stackable rings in exchange for my wedding ring. It took a little while, but once the rings were done, I was very happy with them. I love the idea of having something custom made just for me-which is what they specialize in. I'll certainly keep that in mind if I'm in the market again.

I am so happy with the service from Aaron. When nobody else could fix my wedding ring and the only…read moreother person told us it would be super expensive and take months we took a shot and went to Jewelry By You. Aaron exceeded my expectations. Not only was his cost much lower he beat his committed time by two days, and his committed time was a week. I highly recommend Jewelry By You.

Love this idea place. It has so many beads to choose from. I stop in every time we are in the area…read more Would highly recommend them to any crafter. Everyone is extremely helpful and always helpful and kind.

Sammy is so creative and helps give you a lot of ideas! I'm still putting together my project so…read moreI'll for sure be back

My go to for watch and jewelry repairs and or purchases. You get what you pay for; excellent…read moreservices and quality. I've been going here for 15 years

2nd UPDATE Following the owner's PM apology admitting they 'fell short' on transparency, I…read moreresponded to them to resolve the overcharge. Despite acknowledging their error, the owner has completely ignored my request for a partial refund and has offered zero remedy. It appears the apology was just lip service.

DJ was so helpful and informative during our visit. We walked in and he was instantly attentive and…read moreready to answer our questions. The way he educated my partner and me on style, size and cost was very enlightening and quite a relief. We are looking forward to creating a custom engagement ring with the expertise of DJ and the skill and craftsmanship of Dan the jeweler. We have full confidence that they will help us create something beautiful, unique and sentimental to last for decades to come! Thank you, DJ!

When I needed to resize my wife's ring they helped out super quickly and did a great job cleaning…read moreit too!

I love this place! The service is outstanding and they really impressed me by repairing a 50-year…read moreold ring that I couldn't get repaired elsewhere. They did it in 1 day for a very fair price! I will absolutely be coming back here with any future business, I definitely recommend this place.

I had originally visited Tourneau in Caesar's Forum Shops to get two Rolex watches looked at…read more Unfortunately, both had been altered from their original configurations and were unable to be serviced in house. I was referred to Official Time Watch in Utah and decided to call them to find out more about the process. They service both Omega and Rolex and you have the option of bringing in your item or sending it in (insured and tracked--registered mail) to the store for assessment and repair/service. I checked out their website and also saw some other reviews just to make sure they were the ones for me. I like that they provided an estimate for how long it would be for turn around time, recommended methods of shipment, and were very communicative regarding every step of the way. I was emailed detailed photos and explanations and inquired about every little thing pertaining to the watches. I also received an itemized invoice with specific and pertinent photos. And was given a phone call to verify what action to take for each watch. The email I received also included information for return of the item and a signature confirmation upon receipt. The watches were returned with a printed receipt, care instructions, and put in branded single watch holder boxes. I am extremely happy with the service provided and that our watches were treated with care. I will definitely be using this company again for future needs.

In the jewelry repair business, honesty, as well as excellent craftsmanship are at the forefront,…read moreand this company has both. Highly recommend!