The appraisal was at least $70,000 too low. At no point did I feel they valued my business. I felt like nothing but an inconvenience to him. It took a couple of phone calls to get the company to respond in the first place. He showed up 30 minutes late with no phone call letting me know. I finally called him to find out where he was. He came be-bopping on in with no mask. After I mentioned it, he went back to his car and got one and then asked, because of the virus, could I wait outside???? He spent about 15 minutes there. I wanted a hard copy of the appraisal and that took 4 phone calls to get it. He told me he would tell me what I could expect rental rate wise. I called to remind him a couple of times but he never did it. Ya, I don't recommend using them, most particularly because the appraisal was so terribly low. He said his customers were generally too busy to write reviews. read more