Payne Diamonds

3.0 (2 reviews)

Jewelry

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John H.

13 years ago

I bought my wife's wedding ring her 13 years ago. I took it in this past week for some maintenance and David Payne still remembered my name! He is incredible. Highly recommended. Note that the location is different from the one listed on Yelp. They are now on 900 E. read more

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Murph K.

16 years ago

Horrible Company! BEWARE! My wife and I have been customers of Custom Ring Design since it was owned by the prior management and were pleased with their work. When the new Management (The owners of Payne Diamonds) took over their Customer Service has been one of the worst I have ever seen in any industry. When they first took over, the company offered a Customer Care Plan Card that we bought into which included free cleaning and rhodium plating twice a year. We have made special trips to Provo since 2008 to use our paid Customer Care Plan for my Wife's rings. A few days ago I made another such trip, however I was told that they have never accepted a Customer Care Plan Card and would never sell such a thing. This was perplexing to me as the man who was telling me this was the one who had signed and accepted our card the last two times we have used it. We have also had the experiences that other reviews have had where we brought our rings to get repaired and was told that they would be completed in a week then never hear back from them. I would have to call and remind them that they have my property and to my amazement they would act like they had no recollection of me coming in. After putting me on hold for almost a half hour, they found my ring and would tell me I would have to wait another week. This has happened exactly this way at least three times since 2008. They are very unorganized and also very pompous and rude when you point out a mistake to them. We are never going back and are telling all of our friends that we had referred to them before 2008 to not go back either. Will be reporting them to BBB read more

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More info about Payne Diamonds

88 E 1230th N
Provo, UT 84604
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(801) 377-4066
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Yes, Payne Diamonds has parking options.

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Forge Jewelry Works

Forge is great! After shopping around we found them and we would never go anywhere else again. We…read morewent in to get rings for our wedding, and felt no pressure. The guys there that helped us were so extremely nice also. The process was so smooth also. From choosing a ring we liked, to completely customizing it from the ground up was amazing. My wife loves the ring she got, and she gets so many compliments from people about it. The are super fast and willing to help and answer questions anytime. It was great because my wife debated on a ring and they were super helpful about where to help us create the ring in our price range that she loved. Since going there we have gone back and bought necklaces and bracelets and love the experience and customer service they have every time. They make buying jewelry easy and hassle free. I would recommend them to anyone looking for anything from engagement rings to everyday jewelry.

The employees at forge are so kind and helped us design the perfect ring. Every time I go in to get…read moremy ring cleaned they're so kind and willing. We love forge and reccomend it to everyone!

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Ring

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Sierra-West Jewelers

I've been here a couple times, and have not felt welcomed when I walked in. There's usually just…read moregroups of employees chatting, and they do not greet you or ask how they can help until I ask! However, I will say they have a good selection of jewlery. I bought my diamond rings here and loved the information they provided me with. I was referred, and found that the employee who helped me was very honest and friendly.

I had an amazing experience at Sierra-West Jewelers! Everyone who works there is super honest,…read morehelpful, and genuinely cares about their customers. Tim is a great man who truly wants the best for you--he went above and beyond to make sure I got the perfect engagement ring. Couldn't be happier with the ring or the experience. Highly recommend Sierra-West to anyone looking for quality and integrity!

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The Jeweler's Bench

DJ was so helpful and informative during our visit. We walked in and he was instantly attentive and…read moreready to answer our questions. The way he educated my partner and me on style, size and cost was very enlightening and quite a relief. We are looking forward to creating a custom engagement ring with the expertise of DJ and the skill and craftsmanship of Dan the jeweler. We have full confidence that they will help us create something beautiful, unique and sentimental to last for decades to come! Thank you, DJ!

When I needed to resize my wife's ring they helped out super quickly and did a great job cleaning…read moreit too!

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Wilson Diamonds

I went to so many different jewelry stores and Wilson diamonds was definitely the best…read more Their service was exceptionally fast and they didn't just help me in store, they answered all my questions throughout the week by text. I live in Salt Lake and even though I only went to the store once, they made it easy to custom design a perfect ring. Ask for Lauren when you go! She was the one who helped me through the whole process. The price was super fair and less than I expected too.

I love Wilson diamonds. Madison was so kind to me and understanding of our situation. She did…read moreeverything she could to help us out. Her manager was very understanding of the situation and helped us out as well. Their prices were so reasonable and my husband and i will be going back for future purchases.

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Engagement ring, moissanite

Heidi Gibson's "Gatsby" ring

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Wilson diamonds claims this is their custom design. It has in fact been imitated from artist/ designer Heidi Gibson. Heidigibson.com

The Bench Jeweler

4.9

(17 reviews)

33.3 mi

I dropped a 14kt ring and it got a little scuffed up. I brought it in, and it got patched up in…read moreless than 5mins! The owner is really kind and also does custom jewlery. It was really cool to find someone with so much expertise near me! Perfect place for any jewlery repairs you might have with a pretty quick turn-around!

Greg and his daughter are the real deal. Super nice. Super fast. Super friendly & affordable…read more Highly recommend this shop.

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Custom Engagement Ring

Diamond Pendant in white gold

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Men's yellow gold and diamond wedding ring

Hur Jewelers

The nicest people ever!! Definitely recommend. So helpful and David was so so so nice. He is very…read moreknowledgeable. Could not recommend this place more!

Love Hur Jewelers. We got my ring there over 30 years ago. Still love it. Now three of our four…read morekids have bought their wedding rings there. Great prices. Awesome customer service

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Custom Ring Design

3.9

(44 reviews)

0.8 mi

They are the absolute best and the prices are insanely affordable. I'm blown away by their quality…read moreof work. From idea to 3d print and then production... I'm about to make my finances custom wedding ring for our wedding here. So excited!!! 100/10 recommend for high quality rings and service

They were super helpful! Answered all my questions and seemed very honest and well informed. They…read morereally know what they're doing, and spelled out the options for me. They were also really helpful in caring about my priorities but also giving the best price. I would definitely recommend them!

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My custom made ring

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I have to admit, I was a skeptic when it came to doing a custom ring...but I LOVE my ring and am happy to eat crow on the doubting of Dave

Gem Studio

5.0

(5 reviews)

1.1 mi

I had such a great experience at Gem Studio! I did the 6pm workshop and ended up making a resin…read moreinlay ring and three stackers which all turned out awesome! Our silversmith, Claire, was super attentive and helpful. The class was very beginner-friendly, and they do use high-quality silver, which I really appreciated. The studio has a nice open-concept layout, and the playlist was FIRE. I paid about $200 for four rings, which felt very reasonable. I'll definitely be going back!

Great experience, Great service, Great quality super fun experience for my granddaughters birthday…read more That you Amy for all your help;you were very patient and sweet with us!

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Hem studio

Jewelry By You

5.0

(30 reviews)

25.9 mi

I absolutely love my ring!! I couldn't find what I wanted anywhere after looking at thousands of…read morerings online, and I was nervous to get a custom design--would it turn out like I envisioned? Would I spend a ton of money and then be disenchanted with the final result? But Aaron was able to create my absolute dream ring and the experience was easy with no sales pressure. He just listened and made recommendations. It's one of a kind and I look forward to wearing it for the rest of my life.

After I got divorced, I didn't know what to do with my wedding ring-I knew I'd love something to…read moresignify this next chapter of my life, but wasn't sure exactly what that was. I stopped by the store and chatted with Aaron, who helped me with some options. We ultimately landed on doing a trade and I received four smaller stackable rings in exchange for my wedding ring. It took a little while, but once the rings were done, I was very happy with them. I love the idea of having something custom made just for me-which is what they specialize in. I'll certainly keep that in mind if I'm in the market again.

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Antique inspired oval diamond ring

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Engagement ring

Funfinity

4.1

(9 reviews)

6.4 mi

Not a fan of the way the owner speaks to her young employees In front of clientele. Especially…read moreafter they were so attentive and courteous to everyone who came into the store.

Great source games. And their October bulk chocolate sale is a great way to save money.read more

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We are proud to be named the Business of the Month for April 2017, by Springville-Mapleton Chamber of Commerce!

Funfinity is a toy store where you can really have FUN!

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Teton Toys

Price gouging. I visit this store regularly I purchase items from them at least monthly. Then…read moreneedohs became popular and they have decided to do a money grab on the popularity of them. Msrp on a piece of cake needoh is $4.99-6.99. These guys are selling them for $24.99. Nice berg is $11.97 they are selling for $29.99. You get the idea. These guys are marking up the price an insane amount. I will be reporting them to the Schylling brand. As should anyone else that finds this practice disgusting and unethical. Needless to say I won't be a customer any longer.

Service and people who weee here were very kind. Store has every children's toy or board game or…read moreanything you can think of for screen-free activities and entertainment! If you need ideas of what to buy, this place would be great to visit! Also great gift ideas. I personally didn't purchase anything because it was a bit on the pricey side, but very fun to check out!

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