An absolute embarrassment of an establishment. I took my g shock in for its first battery change…read moreafter about 3 years of ownership. They performed the repair, then gave me the watch back. Immediately after, moisture entered the watch, and the buttons stopped working. I drove back, and they refused to take responsibility. Moisture had already entered the watch so I asked them to at least cash me out for the G Shock (which was only a few years old and water proof to 200m, I'll remind you). Ali refused, wouldn't give me a refund for the battery replacement, and wouldn't replace my watch, even though they did not make sure the watch was sealed properly. He claimed it was wear and tear, and that it was my fault and he doesn't take responsibility. NEVER trust them with your more expensive jewelry, considering this is how they treat cheap $100 G Shocks.

My brother passed away and they were able to resize and restore all my brother's previous jewelry…read moreso that our family could continue wearing it. Very nice people to work with.

I have a watch that my Grandfather gave me. It is wound too tight and needs the spring released…read more I called them and he said it would take 4-5 months to look at it. I asked if they still had a watchmaker on site and he said, "the short answer is, I cannot look at that watch for 4-5 months. Customer Service.... This guy failed. The watch I have is worth upwards of $1200-$1500 and I was prepared to pay him what ever it took to get it running. His EGO and Attitude get in the way of him doing business. I'll steer clear. I was in the Jewelry Business for nearly 40 years and I still have people ask me where to take a watch to have it serviced. The answer now is Anywhere buy Guyos. Don't be fooled by AI generated reviews that tell you how great this place is. Check it out online and then give Mr. Attitude a call and see if they match.

Great service with fair pricing. Discounts for vets! Guyo has many choices for new wrist bands and…read morewatches. He's quick to refer specialist who focus on Grandfather clocks and other specialties.

First, take a look at the attached image of their customer reviews. Notice a common theme: "cheap"…read moreand "quick." "Expertise" is also hinted. Therefore, imagine my understandable great dismay and dissatisfaction when I brought in a common Casio PRO TREK to have its rechargeable battery replaced. The initial associate whom I'd handed the watch and described the issues (battery not holding a charge; ABC features causing recovery mode; no beeps; etc.) to was a moron. He cluelessly inspected the watch with a puzzled look and repeatedly asked about it features and the problems, then suggesting that I should leave it overnight. My fair interrogative inquiry to the idiot: "There've been many other customers coming in here for the same thing. Why are you acting like you've never done this before!?" That was when another employee (boss or manager?) came over with an attitude. However, this one did show proper knowledge and promptly, correctly diagnosed that my Casio should get a new battery installed, BUT would cost 75 fucking dollars(!) and take a few hours. Again, "read the numerous reviews" as I suggested to the second individual, who faslely argued the rechargeable battery for my watch cost more, while also stupidly implying that in all the years the shop had been operating--with many customers visiting--no one had ever brought in a watch with a rechargeable battery. So, having enough of the bullshit from the two dumbasses, I curtly left. Subsequently, I ordered a $15 rechargeable battery online, watched a 5-minute video, and proceeded to replace the battery and reset the watch myself. No pointless, useless watch repair shop necessary.

I dropped my Rolex watch off to get an estimate to have it repaired as the auto wind mechanism…read moreisn't working well. I got an estimate that was over my budget but wasn't charged for the work to check it out. Maybe I'll bring it back after a few months to have it worked on. The staff are pleasant and friendly and the interior is full of fun nutcrackers, clocks and watches. Mt Olympus is a neat little shop with unique products.

I needed to have a vintage tois et mois style ring appraised to get a read on the gem quality,…read moresize, metal, and an approximate appraisal. I called to inquire and the in house gemologist was working that day. She said to swing on by and she would do a cleaning and approximation evaluation free of charge. I was really happy with my service and how I was treated by all of the staff in the store. They have a lot of very beautiful pieces and I hope one day to get a cross necklace or a ring from them. The showroom is small and clean but well staffed and well stocked with inventory. Prices seemed reasonable given the quality and craftsmanship but what do I know? Either way, I will be back there sometime

I love this shop! It's my favorite place for jewelry. The quality is fantastic and the customer…read moreservice is amazing. If you're looking for an heirloom piece or to have something custom made - look no further!

The Best rock shop. Always willing to help us in all we need or want. Can't beat the knowledge they…read morehave. The Best my necklace is stunning !

Ever wanted to go back to the 80's and spend some time with some excellent gentlemen who know…read moreeverything about rocks, and will also still them to your at an amazing price? This is your store! Old school. Dusty rocks. This is the real deal. 100% my favorite rock shop.

Everyone there was very kind and attentive but the pricing was absolutely out of our range. Rings…read moreparted at 2k. They are entirely customizable which makes the price seem worth it but for us, it wasn't what we wanted. I'd only recommend going if you already know you want a more unique ring and it needs to be custom... and you're willing to pay for it

The employees at forge are so kind and helped us design the perfect ring. Every time I go in to get…read moremy ring cleaned they're so kind and willing. We love forge and reccomend it to everyone!

Helped fix my necklace clasp and was very efficient and fast with great results and friendly…read moreservice.

Highly recommend Fast Fix for jewelry repairs! Quick backstory: I took my ring to Kay Jewelers to…read morebe resized, and when it was returned, the prongs had been polished down so thin. When I asked about it, I was told it was normal. A few months later, I lost a diamond from the band where one of those thin prongs was. I decided to get a second opinion and went to Fast Fix. Tony was absolutely wonderful. He took the time to explain exactly what my ring needed and how he would repair it. He took amazing care of it, and now it looks brand new! It also feels so much more secure. The replacement diamond was matched so perfectly that I can't even tell which one was replaced. We'll continue coming here for all of our jewelry needs. They've also repaired a few of our boys' chain necklaces before, and they always come back perfect. You can tell Tony truly cares about his work, and that speaks volumes!

Horrible store and horrible people. The sold me something and don't give me the receipt. I take it…read moreback and they wouldn't refund me or anything. The people that work there are beyond rude and aren't helpful at all. Never going back there again

If I could give it less, I would. Went in and got a new bowl. When I got home, I realized the hole…read morewas drilled on the side. Went directly back and the employee said he wouldn't replace it and just laughed at us. Told us we would need to talk to the manager on Monday and he probably wouldn't replace their faulty equipment. It had only been about ten minutes and hadn't been used at all. What a joke.