Guyos Time

I had originally visited Tourneau in Caesar's Forum Shops to get two Rolex watches looked at…read more Unfortunately, both had been altered from their original configurations and were unable to be serviced in house. I was referred to Official Time Watch in Utah and decided to call them to find out more about the process. They service both Omega and Rolex and you have the option of bringing in your item or sending it in (insured and tracked--registered mail) to the store for assessment and repair/service. I checked out their website and also saw some other reviews just to make sure they were the ones for me. I like that they provided an estimate for how long it would be for turn around time, recommended methods of shipment, and were very communicative regarding every step of the way. I was emailed detailed photos and explanations and inquired about every little thing pertaining to the watches. I also received an itemized invoice with specific and pertinent photos. And was given a phone call to verify what action to take for each watch. The email I received also included information for return of the item and a signature confirmation upon receipt. The watches were returned with a printed receipt, care instructions, and put in branded single watch holder boxes. I am extremely happy with the service provided and that our watches were treated with care. I will definitely be using this company again for future needs.

In the jewelry repair business, honesty, as well as excellent craftsmanship are at the forefront,…read moreand this company has both. Highly recommend!

Fast-Fix Jewelry and Watch Repairs - Sandy

(47 reviews)

Highly recommend Fast Fix for jewelry repairs! Quick backstory: I took my ring to Kay Jewelers to…read morebe resized, and when it was returned, the prongs had been polished down so thin. When I asked about it, I was told it was normal. A few months later, I lost a diamond from the band where one of those thin prongs was. I decided to get a second opinion and went to Fast Fix. Tony was absolutely wonderful. He took the time to explain exactly what my ring needed and how he would repair it. He took amazing care of it, and now it looks brand new! It also feels so much more secure. The replacement diamond was matched so perfectly that I can't even tell which one was replaced. We'll continue coming here for all of our jewelry needs. They've also repaired a few of our boys' chain necklaces before, and they always come back perfect. You can tell Tony truly cares about his work, and that speaks volumes!

They were so kind, very fast, very fair. Went above and beyond for my wedding ring. Would…read moredefinitely recommend.

It's All About Time

3.3

(52 reviews)

I've been there a few times and they've done great work, however I just went there right now which…read moreis Saturday July 11th 2026 at 10:30 am. They should be open, they're not. I came from Herriman which is a 30 minute drive. Not happy at all. Don't have hours of operation and not abide by them.

If Dale would do what he says he will do like fix my watch correctly it still doesn't keep accurate…read moretime in his shop almost a year I for one I'm not happy I will never do business with him again

Time Keeper

4.4

(13 reviews)

I had put off repairing/changing battery (and undoing whatever damage I had done to try and do it…read moremyself) on a Michele watch. Directions took me to Harmons in Traverse (Lehi). I called the phone number and Jorge's son answered and gave me directions to their home nearby to see if I wanted to take it in. Happy Days! I did that with my son. Lovely home, lovely people. Repaired in minutes while we waited. Very fair price. I am so happy to have found a place to get my watches worked on. Leslie

I followed his online profile/platform for a request for watch service on two watches and included…read morephotos and all the requisite information. It's been 5 days and no response. Who knows, perhaps he's on vacation?

Fankhauser Jewelry

4.7

(58 reviews)

Chris Howard, of Fankhauser | Howard Jewelry, was a friend until he refused to communicate with me…read moreabout two watches that I left in his care. In February 2025, Chris and I agreed agreed that he would repair and attempt to sell on consignment two Rolex watches that belong to my wife. Since then, all attempts (texts, phone, email) to contact him regarding the watches and their status have gone unacknowledged. Fankhauser | Howard Jewelry will be served with a certified demand letter next week. If that is ignored, I will proceed with other legal remedies. If you do leave your jewelry with him, photographically document your items first (serial numbers, any insurance information); set the terms and scope of service in writing; retain your claim receipts. Best of luck to you. If you read this Chris, just know that I regret any trust I placed in you or your ethics.

Although they couldn't help with one of my requests, they tried very hard to accomplish it. The…read moreother one was a battery replacement which they did while still working on their longer term projects. No waiting; no leaving my watch.

JP Lee Fine Jewelry

5.0

(2 reviews)

A prong on my wedding ring broke so I brought it to JP Lee. They did a great job, at a fair price…read moreand very quickly! They were also so kind and serviceable. I will definitely be coming back next time I have jewelry needs. Thank you!

If you want a jeweler who will do his very best to make sure you are taken care of - then make sure…read moreto come here. You will receive the best customer service and their quality of work is outstanding.

Limb Jewelers Inc

(32 reviews)

2nd UPDATE Following the owner's PM apology admitting they 'fell short' on transparency, I…read moreresponded to them to resolve the overcharge. Despite acknowledging their error, the owner has completely ignored my request for a partial refund and has offered zero remedy. It appears the apology was just lip service.

My go to for watch and jewelry repairs and or purchases. You get what you pay for; excellent…read moreservices and quality. I've been going here for 15 years

Mt Olympus Clock Shop

(41 reviews)

First, take a look at the attached image of their customer reviews. Notice a common theme: "cheap"…read moreand "quick." "Expertise" is also hinted. Therefore, imagine my understandable great dismay and dissatisfaction when I brought in a common Casio PRO TREK to have its rechargeable battery replaced. The initial associate whom I'd handed the watch and described the issues (battery not holding a charge; ABC features causing recovery mode; no beeps; etc.) to was a moron. He cluelessly inspected the watch with a puzzled look and repeatedly asked about it features and the problems, then suggesting that I should leave it overnight. My fair interrogative inquiry to the idiot: "There've been many other customers coming in here for the same thing. Why are you acting like you've never done this before!?" That was when another employee (boss or manager?) came over with an attitude. However, this one did show proper knowledge and promptly, correctly diagnosed that my Casio should get a new battery installed, BUT would cost 75 fucking dollars(!) and take a few hours. Again, "read the numerous reviews" as I suggested to the second individual, who faslely argued the rechargeable battery for my watch cost more, while also stupidly implying that in all the years the shop had been operating--with many customers visiting--no one had ever brought in a watch with a rechargeable battery. So, having enough of the bullshit from the two dumbasses, I curtly left. Subsequently, I ordered a $15 rechargeable battery online, watched a 5-minute video, and proceeded to replace the battery and reset the watch myself. No pointless, useless watch repair shop necessary.

I dropped my Rolex watch off to get an estimate to have it repaired as the auto wind mechanism…read moreisn't working well. I got an estimate that was over my budget but wasn't charged for the work to check it out. Maybe I'll bring it back after a few months to have it worked on. The staff are pleasant and friendly and the interior is full of fun nutcrackers, clocks and watches. Mt Olympus is a neat little shop with unique products.

Löwen Watch Group

1.7

(38 reviews)

EDIT: Eric from their customer service reached out to me and got things resolved. Still not happy,…read morebut I do appreciate his efforts. Never again. I sent my out of warranty Momentum to them for a second hand repair, got an email that the estimate for service was ready, and I have since spent HOURS trying to get in touch with their service center just so I can pay for the service. Sure wish I had checked the Google/Yelp reviews before getting involved with these people. Appalling service...

Good day. I had purchased a GL0079 on 5/8/2026. I received…read morein a timely manner, sized the bracelet 1st and attempted to connect to a Glycine Combat Sub 42. As I inserted the spring bar thru the bracelet and the solid end link I noticed that the end link was not articulating properly to attach to the watch head. I had purchased the same GL0079 I January of 2023, so my expectation was that I would not have any problem. I emailed the Customer Service, communication with Areli. I sent pictures of the end link along with the 2023 GL0079 attempting to highlight the fact that the end link was out of spec, it was a bit larger in an area that would not allow the bracelet and end link to lay on the wrist properly. I sent the GL0079 bracelet that I had adjusted to fit my wrist in to the service center indicating that the bracelet was defective as sent and I either wanted a functional bracelet or new end links that would allow the bracelet to function as expected. I had to call in after 7/23/2026 as no one in CS or the Service Center had contacted me to speak to someone. I spoke to Erik the service manager and we went back in forth in conversation about the band being sized and no acknowledgment that the band was defective. After some conversation he reluctantly proceeded with a refund, which I have received. It appears that he has been granted the right to who can and cannot order from the Lowen, I proceeded to order 2 leather watch straps and 2 tools and received an email stating order cancelled due to unforseen circumstance. I called back in to CS and spoke to I believe Alisha and she indicated that based on the phone number she could see, that in fact I had been blacklisted from purchasing from the website. So I am asking Steve Willes, Katie Montag, Marcelo Fraga, Daniel Fraga and Roberto Fraga, are you aware of this blacklisting and do you condone this over a defective item? Erik seems to think so. You have my contact info and I am awaiting followup. The new order number is 131766. Thank you for your timely response.

Limb Jewelers Inc

(32 reviews)

2nd UPDATE Following the owner's PM apology admitting they 'fell short' on transparency, I…read moreresponded to them to resolve the overcharge. Despite acknowledging their error, the owner has completely ignored my request for a partial refund and has offered zero remedy. It appears the apology was just lip service.

My go to for watch and jewelry repairs and or purchases. You get what you pay for; excellent…read moreservices and quality. I've been going here for 15 years

The Bench Jeweler

4.9

(17 reviews)

I dropped a 14kt ring and it got a little scuffed up. I brought it in, and it got patched up in…read moreless than 5mins! The owner is really kind and also does custom jewlery. It was really cool to find someone with so much expertise near me! Perfect place for any jewlery repairs you might have with a pretty quick turn-around!

I walked in and my chain was fixed inexpensively and quickly. The process was much easier and…read morebetter than I expected.

Morgan Jewelers

4.2

(22 reviews)

•$$$$

I had a great interaction with one of their employees this morning! I absolutely recommend this…read morebusiness.

Zero stars! Worst quality. Claire's jewelry lasts longer than this stuff. 3 Necklaces broke and…read morethey don't stand behind their product. The website claims founding principles but they are not being honored even at the corporate level. The manager at this location is nice but she deserves to work for a better company elsewhere.

Guyos Time - watch_repair - Updated August 2026

People who viewed Guyos Time also viewed

Time Keeper

4.4

(13 reviews)

I had put off repairing/changing battery (and undoing whatever damage I had done to try and do it…read moremyself) on a Michele watch. Directions took me to Harmons in Traverse (Lehi). I called the phone number and Jorge's son answered and gave me directions to their home nearby to see if I wanted to take it in. Happy Days! I did that with my son. Lovely home, lovely people. Repaired in minutes while we waited. Very fair price. I am so happy to have found a place to get my watches worked on. Leslie

I followed his online profile/platform for a request for watch service on two watches and included…read morephotos and all the requisite information. It's been 5 days and no response. Who knows, perhaps he's on vacation?

Fankhauser Jewelry

4.7

(58 reviews)

Chris Howard, of Fankhauser | Howard Jewelry, was a friend until he refused to communicate with me…read moreabout two watches that I left in his care. In February 2025, Chris and I agreed agreed that he would repair and attempt to sell on consignment two Rolex watches that belong to my wife. Since then, all attempts (texts, phone, email) to contact him regarding the watches and their status have gone unacknowledged. Fankhauser | Howard Jewelry will be served with a certified demand letter next week. If that is ignored, I will proceed with other legal remedies. If you do leave your jewelry with him, photographically document your items first (serial numbers, any insurance information); set the terms and scope of service in writing; retain your claim receipts. Best of luck to you. If you read this Chris, just know that I regret any trust I placed in you or your ethics.

Although they couldn't help with one of my requests, they tried very hard to accomplish it. The…read moreother one was a battery replacement which they did while still working on their longer term projects. No waiting; no leaving my watch.

Mt Olympus Clock Shop

(41 reviews)

First, take a look at the attached image of their customer reviews. Notice a common theme: "cheap"…read moreand "quick." "Expertise" is also hinted. Therefore, imagine my understandable great dismay and dissatisfaction when I brought in a common Casio PRO TREK to have its rechargeable battery replaced. The initial associate whom I'd handed the watch and described the issues (battery not holding a charge; ABC features causing recovery mode; no beeps; etc.) to was a moron. He cluelessly inspected the watch with a puzzled look and repeatedly asked about it features and the problems, then suggesting that I should leave it overnight. My fair interrogative inquiry to the idiot: "There've been many other customers coming in here for the same thing. Why are you acting like you've never done this before!?" That was when another employee (boss or manager?) came over with an attitude. However, this one did show proper knowledge and promptly, correctly diagnosed that my Casio should get a new battery installed, BUT would cost 75 fucking dollars(!) and take a few hours. Again, "read the numerous reviews" as I suggested to the second individual, who faslely argued the rechargeable battery for my watch cost more, while also stupidly implying that in all the years the shop had been operating--with many customers visiting--no one had ever brought in a watch with a rechargeable battery. So, having enough of the bullshit from the two dumbasses, I curtly left. Subsequently, I ordered a $15 rechargeable battery online, watched a 5-minute video, and proceeded to replace the battery and reset the watch myself. No pointless, useless watch repair shop necessary.

I dropped my Rolex watch off to get an estimate to have it repaired as the auto wind mechanism…read moreisn't working well. I got an estimate that was over my budget but wasn't charged for the work to check it out. Maybe I'll bring it back after a few months to have it worked on. The staff are pleasant and friendly and the interior is full of fun nutcrackers, clocks and watches. Mt Olympus is a neat little shop with unique products.

Official Time Watch

4.9

(36 reviews)

I had originally visited Tourneau in Caesar's Forum Shops to get two Rolex watches looked at…read more Unfortunately, both had been altered from their original configurations and were unable to be serviced in house. I was referred to Official Time Watch in Utah and decided to call them to find out more about the process. They service both Omega and Rolex and you have the option of bringing in your item or sending it in (insured and tracked--registered mail) to the store for assessment and repair/service. I checked out their website and also saw some other reviews just to make sure they were the ones for me. I like that they provided an estimate for how long it would be for turn around time, recommended methods of shipment, and were very communicative regarding every step of the way. I was emailed detailed photos and explanations and inquired about every little thing pertaining to the watches. I also received an itemized invoice with specific and pertinent photos. And was given a phone call to verify what action to take for each watch. The email I received also included information for return of the item and a signature confirmation upon receipt. The watches were returned with a printed receipt, care instructions, and put in branded single watch holder boxes. I am extremely happy with the service provided and that our watches were treated with care. I will definitely be using this company again for future needs.

In the jewelry repair business, honesty, as well as excellent craftsmanship are at the forefront,…read moreand this company has both. Highly recommend!

CSS Watch Service

(15 reviews)

Every time I return here, I receive the same level of high-quality, personable, service, oriented,…read moreservice, and advice. Really great people who have been at this almost as long as I've been alive. They are Casio enthusiast and often have cool vintage. Casio watches. In addition to the expected offerings of modern Casio watches. Awesome! Their new location (moved) is in Millcreek in Ivy Place.

Tunes of watch bands! They know their watches! Have batteries as well. My go to for all my watch…read morerepairs.

It's All About Time

3.3

(52 reviews)

I've been there a few times and they've done great work, however I just went there right now which…read moreis Saturday July 11th 2026 at 10:30 am. They should be open, they're not. I came from Herriman which is a 30 minute drive. Not happy at all. Don't have hours of operation and not abide by them.

If Dale would do what he says he will do like fix my watch correctly it still doesn't keep accurate…read moretime in his shop almost a year I for one I'm not happy I will never do business with him again

Bennion Jewelers

4.7

(21 reviews)

I called earlier in the day to ask about some 1ct diamond studs, and they had some in stock! I…read morestopped by, and was so blown away by the service. Heidi brought me to the earrings and I was able to try them on (I fell in love with them immediately). She let me try on different sizes and even set it up so I could see how they looked in more natural lighting. Bennion Jewlers has an impressive variety of other jewlery, and I'll definately be back the next time I'm in the market for a new piece. I can't recommend this place enough for the customer service!

Have done a lot of business with Bennions. Have purchased items and had several repairs. They are…read morevery knowledgeable, fair, and attentive. I will continue to go there for all my jewelry needs. Thanks for all your help Derek.

Kings Custom Jewelers

4.4

(34 reviews)

Had a great experience here. Went in for a jewelry repair and they quickly helped us out and were…read moreso kind and generous.

King is a wonderful craftsman. Kind, honest and does quality work…read more Love local businesses!

AAA Jewelers

(45 reviews)

I'm in town for the weekend working and my Casio watch stopped working on the flight in yesterday…read more I hoped it was just a battery issue and walked to AAA Jewelers from the hotel nearby to get it fixed. One of the jewelers behind the glass asked to have a look at it and said that they normally don't do the fix I needed but thought he could help. He replaced the battery, it works fine, and he wouldn't take my money for the battery or his time. Random acts of kindness like that, especially when they aren't expected are a rare thing nowadays. He said he was "feeling good" today... I will pay it forward - thank you guys.

I came in to have a watch sized and couldn't be happier with the experience. From the moment I…read morewalked in, I was greeted warmly and treated with genuine care. The sizing was done professionally with great attention to detail, and they made sure the watch fit perfectly before I left. It's clear this is a small business that takes pride in its work and values its customers. You can tell they have years (80 years to be exact) of experience and truly enjoy what they do. I like supporting local businesses like this, and this one deserves it!!!! I highly recommend them for watch sizing, repairs, or any jewelry-related needs.

Limb Jewelers Inc

(32 reviews)