My brother passed away and they were able to resize and restore all my brother's previous jewelry so that our family could continue wearing it. Very nice people to work with. read more

An absolute embarrassment of an establishment. I took my g shock in for its first battery change after about 3 years of ownership. They performed the repair, then gave me the watch back. Immediately after, moisture entered the watch, and the buttons stopped working. I drove back, and they refused to take responsibility. Moisture had already entered the watch so I asked them to at least cash me out for the G Shock (which was only a few years old and water proof to 200m, I'll remind you). Ali refused, wouldn't give me a refund for the battery replacement, and wouldn't replace my watch, even though they did not make sure the watch was sealed properly. He claimed it was wear and tear, and that it was my fault and he doesn't take responsibility. NEVER trust them with your more expensive jewelry, considering this is how they treat cheap $100 G Shocks. read more

Jewelry Doctor - Moisture in the watch - Watch Repair Near Me - Orem, Utah

I refuse to go to the jewelry doctor. they were mean and rude. and refused to rep a stone in my ring that my husband had bought at another jewelry store. And we ended up going to another jewelry store that replaced the stone for less than half of what the jewelry doctor told us . DO NOT LET THEM TOUCH YOUR JEWELRY,!!!!!!!! read more

Very professional, reasonable, and terrificly effective. Highest recommendations no reservations!

Acudí a este lugar por los buenos comentarios de Google. Llevé dos de mis relojes preferidos para cambio de pila (algo sumamente sencillo) el tipo que me atendió además de atender mal es un completo inexperto. Luego de hacerme perder más de 45 minutos me dijo que él no podía destapar uno de los relojes; yo lo veia forcejeando con varias herramientas (una de ellas parecía una navaja azul) para abrir mi reloj y pensé lo va a dañar! además de perder más de 45 minutos me devolvió el reloj totalmente rallado en la parte de atrás. Total no pude cambiar mis pilasb perdí 45 minutos y además uno de mis relojes rayado! read more

Jewelry Doctor - Rayones en la tapa de atrás! - Watch Repair Near Me - Orem, Utah

TLDR: Amazing to work with, kind, fast, and reasonably priced. So, so happy with the resizing job they did on my engagement and wedding rings. I don't leave reviews very often, but I couldn't be happier with this place. I recently got engaged, and my ring (and wedding band) were just a bit too big, and they kept shifting around on my finger. I called multiple jewelry stores in the Provo/Orem area to ask if they had resizing services, and they all wanted to keep my ring for days or even weeks (which when you're newly engaged, not getting to wear your ring is kind of disappointing). This place got the job done in 2 hours for the same price. I also had them solder my wedding band to my engagement ring so that it would always stay in place (my fiancé and I just didn't want to deal with the whole "separate ring for the wedding" thing), and I was shocked when they gave it back to me. It's amazing what just a couple little tweaks did for the ring's appearance. It looks amazing, fits like a glove, AND I get to wear it right away. Sophie (I hope I heard her name correctly) was also so wonderful to work with--kind, understanding, and knowledgeable. If any of my friends or family ever need jewelry fixed, I would recommend this place in a heartbeat! read more

Jewelry Doctor - Resized engagement ring soldered to wedding band - Watch Repair Near Me - Orem, Utah

Needed the crystal on my watch replaced, they did it in the time frame they promised, called me when it was completed and the work was amazing! not only that, but the actual cost of the work was greater than the price quoted, so they kept their word and only charged me the quoted price. I took my other watch there to get the crystal replaced, any other future jewelry need will be taken to the jewelry doctor. I can't recommend this place enough! read more

Jewelry Doctor - New crystal - Watch Repair Near Me - Orem, Utah

I LOVE THE JEWLERY DOCTOR! i've come here multiple times to get bracelets sized, watches sized, watch batteries replaced, etc! they're great! super helpful, friendly, & it's always so quick! i trust them with all my jewelry fixing needs! will definitely be returning multiple times in the future!! price is great too, totally worth your money. read more

Great customer service and quick turn around time! I got both pieces I left back in much better condition than they were even when they were brand new. Highly recommend these guys! read more

I was delighted to be gifted a very expensive watch, but the problem is repairs are always a million dollars. I explained my problem to the owner Ali, and he found me a $20 solution where other jewelry shops were quoting me at least $75. Fast, friendly, reliable. I'm very happy. read more

I went to the jewelry doctor in the Orem mall. They did an amazing job fixing my wedding ring and re-antiquing it. It looks brand new! And they are very reasonably priced! The employees are very helpful, explain everything I highly recommend them! read more

Great customer service! The young lady was very helpful what I needed done for my watch. Great prices and was done in 5 minutes.

I have used them multiple times. They do excellent work and they are very friendly and professional. I highly recommend the Jewelry Doctor. read more

Have used them to have several rings with heat sensitive stones resized and they have been extremely courteous, knowledgeable and helpful throughout the entire process. read more

My daughter worked for a local jeweler and was introduced to Jewelry Doctor through her workplace. This is where they would send all of their repairs. I had several necklaces that had broken, one from Swarovski that even they wouldn't repair. Ali was able to totally repair it and it is as beautiful as when it was brand new. I took in 4 necklaces and a watch and they were completed in 4-5 days, including one that they ordered in a complete new chain. Ali and Ramsey are very professional, efficient, and trustworthy. I appreciate knowing where I can take my jewelry when I need a repair. Here I know they will do it right! read more

My vintage bracelet needed to be gold plated (original had worn off)--they delivered a beautiful product! I'm very happy with it. Even though this bracelet is ~50 years old, it looks as good as new. read more

Resized my ring a size and a half larger in one day!! Amazing results. Highly satisfied!!

Affordable prices, professionally done, and great service overall. Very helpful even though they couldn't fix everything I needed to get fixed. read more