Walgreens Main Street, Naperville…read more Pharmacist Jo Jo is remarkable! Always pleasant, helpful, (over worked perhaps) she always finds time to make your visit pleasant and make you feel special. in these times, Walgreens must be especially proud to have a dedicated employee like Jo Jo! She is a problem solver with any excellent attitude William V. Reid Naperville

I was with my sister at the Walgreens in downtown Naperville (store #3405), and the experience was…read moreabsolutely unacceptable. She went in to grab some detergent on sale, and as soon as we got to the register, the cashier--Mahendra, an older Indian man--called his manager over, claiming he needed approval for the purchase. He then said, "you people come in and buy all the detergent on sale to resell it." My sister immediately confronted him, asking, "Who is 'you people'?" He then claimed she wasn't buying the detergent for her home. How does he think he knows what someone's purchasing it for? She had 4 Tide, 4 Gain, and 4 fabric softeners because they were 4/$10--perfectly within the sale limits. When the manager arrived, even she seemed taken aback by his comments. She ended up ringing us up herself because she clearly didn't agree with what he said. If this hadn't been the third Walgreens we'd visited (since the others were sold out), we would've left everything right there. It's outrageous for our money to go to a store where we're treated like this. As soon as we left, my sister called corporate to file a complaint against Mahendra. This kind of racial profiling and disrespect cannot be tolerated.

So I have been to this Walgreens at least a hundred times since I moved here in February of this…read moreyear. It is walking distance from my home and it is open 24/7 which makes it extremely convenient for me to do some quick shopping. As my husband and I were headed out to go to school the other day and our garage wouldn't open. The battery in the pin pad was dead! Ok so we will just use our garage opener....nope. That was of course in our car, which was in the garage. I began having a mini heart attack because naturally I had an exam that day and now I was either going to miss it or be extremely late. Then we remembered Walgreens! We ran as fast as we could over there. A very nice employee pointed us to the exact battery we needed, and we were in and out within two minutes! Plus, I got a second back up battery for free thanks to my Walgreens Wellness card (which is completely free and easy to sign up for, I highly recommend it. You'll save big bucks)! So we got in our garage and all was well. We just took a trip over there tonight because we didn't gave any sweets in our house so we raided the Walgreens candy and frozen section. Single serve cheesecakes, Charleston chews, and skittles. Mmm! I also use their photo department every time I need pics developed. They are so easy to upload onto the website from home, so cheap to develop, and so quick to pick up. Although it says an hour, I can usually get them in under an hour. It's really great. The store is always really clean and neatly organized. They have a full staff available at all times and they are always polite and willing to help in any way. I've used the pharmacy once and they were also really great. I will continue to happily frequent this walgreens!

Awful inconsiderate and thoughtless customer service. Called about 2 very necessary prescriptions…read moreand spent 1 hour and 47 minutes on hold. I was then told I have to wait and pick them up only after their dinner break at 7:15. Unbelievable!

Walgreens Raymond Drive thoughts:…read more -Friendly, patient employees -Great clearance section -Redbox is fabulous here! Always stocked -Pharmacy and Store open until midnight -Good deals with free Walgreens's Rewards -Fresh dairy! I love this location. Clean, safe, friendly, and excellent hours.

I'm sitting in my car with a crying and screaming baby. I've been waiting for 15 minutes and got…read moreignored. I had to call 3 time. Currently on hold for 20 minutes with "3 callers ahead of you" that's a new feature to dignify treating sick patients badly.

The Walgreen's Manager, Cameron, knows and practices GREAT Customer Service. I entered the store…read moreabout 15 minutes before closing. I could not find waterproof 1 inch adhesive tape in the store, even though 'shop on line @ walgreens.com' stated that they had some available to pick up. Cameron took the time and made the effort to accommodate me, the customer. I left one minute before the store closed with the product I needed. Cameron is an asset to Walgreens. Thank You, Cameron. David

Don't use their Pharmacy, it's never open!!! Your…read moremedicine is important, yet they can't dispense it without a Pharmacist being there AND the Pharmacist IS NEVER THERE! Literally drove up three times in the last month and the pharmacy was closed because the Pharmacist was not there!! I am using the Pharmacy at Jewel Osco and surprise, their prices are better!

Good customer service, and they had what I needed (OTC meds for my toddlers)…read more I will patronize them instead of their competitor across the street.

The pharmacy is horrible! Their website isn't updated so I waited for days for a script that was…read more"in progress" when I went in, they said it was in the shelf. This has happened in several occasions with no apology or explanation on their part. DO BETTER!

Good experience with putting together my online orders for delivery. Most of these are done and…read moredelivered within or under the promised times, even on inclement days. I haven't been inside the store yet but will soon. They're a 24 hour store, pharmacy included. I appreciate good customer service and the staff at this location always comes through for me.

Terrible service and management could not give a rip…read more Verbally submitted a complaint to the manager who said he could do nothing and to call corporate. I called corporate left a detailed explanation of the complaint and surprise surprise I never received a call or email back. Store management must get there and lack of caring for their customers from corporate

I buy monster energy drink and cigarettes for this Walgreens consistently. I also buy a lot of beef…read morejerky and pharmaceutical pills. Essentially the service is amazing, the people are very friendly, and believe it or not I'm actually greeted when I walk in. The Walgreens sometimes has a lot of clutter and open boxes on the sales floor, but it is safely placed away from the middle of the aisle. The pharmacist is very friendly and will answer all of your questions.

This is the worst Walgreens ever…read more You know your sick when you can't get angry or yell cause you're too exhausted. Don't use the Walgreens Pharmacy in Aurora off of Randall. They are incompetent!! It's a good thing the medicine I take isn't for anything to help keep me alive, cause I'd probably be dead by now. Seriously!!! How hard is it to follow directions and look in my file? The brand I need is supposedly supposed to be written in there, or so they claim. I've gone through this at least five times now, every month. If what I need is written in your file, why is it that everytime I come and pick up my prescription for the past 5 months, it's never right? Then I have to wait days for them to order it? I mean you'd think after getting pretty upset and irrate last month, this month they'd get it right! Oh no, absolutely not! Then they look at me dumbfounded as to why I'm upset, after asking them yet again, "the brand I need is written in my file, correct?" It would be one thing if it were different people helping me behind the counter. It isn't it's always the same 2 people. Then this time I went A step ahead and used their note section when I re-ordered my refill. In the note section, I asked them to check to make sure they had the right manufacturer. Then I typed in the manufacturer I use and they still couldn't manage to read my note and filled the wrong one. What is the point in having a section to write to them if they don't even read it?

This is hands down the best Walgreen's I've been to. Each employee I encountered was incredibly…read morenice. I went to this Walgreen's to buy makeup, and I was surprised by the selection there. A lot of the makeup that is sold out in other drugstores was fully shelved in this location; however, some of the makeup was noticeably used. That wasn't really a problem though because the majority of products were brand new. Overall, the service at this Walgreen's is something other drugstores in the area can't really compare to.

Customer service is horrid. I came in for detergent and stepped up to the counter where there was…read morean employee who looked at me but just ignored me. I waited for an acknowledgment or a simple greeting and nothing. Until another worker said they'll take me in another register. Ridiculous. At this point Walgreens should invest in self checkout lines and cut employees who drag down their customer service scores.

Like a kid in a candy store, this shop is filled with delightful smelling soaps, scrubs and candles…read moremade locally. All "kidding" aside, stop in and you'll want absolutely everything in the shop. I mean all of it...even sweet Megi--the queen bee who taught me a thing or two about beeswax candles. Did you know that burning 100% pure beeswax candles can purify the air quality and allergens in your house? Though I was in the store yesterday, I couldn't get myself to write a review until I had the chance to try some of the beyond amazing soap samples I received from Megi. I smell so good, and my skin feels pure and soft. I now understand the value of using quality products. Their specialty handmade soap is a goat milk and honey soap. Not only is the bar they make so pretty and artistic to look at, it smells so good you'll want to eat it. Their products are small batch, and I think Megi told me some of the soaps take six weeks to cure, but don't quote me on that. They also carry Savon De Marseille soap from France. Apparently you won't find this soap anywhere in the area. If you've passed by this shop a million times and always wanted to stop in, just do it. There is parking out front or across the street, and after you pick up some soap you can head up the street for a cup of coffee at Arriva Dolce. It's totally worth it. Whether you need a gift or want a personal scrub soap for yourself, you can find it here. Note: Ralph E reminded me that I was stuck on review number 666, so it was very important that I write this immediately ;-)

Sarah from this company has been absolutely fantastic to deal with. I received an item that didn't…read morework for me. She went over the top to be sure I got what I needed. Their products are SO fantastic, but the customer service is above and beyond great!! Thanks girl! Mary Budler Arlington Heights , IL

I was in this Walgreens 2 nights ago. I got to the cash register and there was no barrier like…read moreplexiglass at the cash register counter to protect the cashier. Nor was there any demarcation on the floor to show people to stand back 6 feet and no hand sanitizer. Seriously, look at how many people come to the register! And the cashier has to handle dirty money as well. Care for the cashiers! Even Jewel put up plexiglass, but they didn't make it long enough to go over the card machine.

As always - horrible service. Just clicked 19 minutes with zero movement in the drive through?…read more What are they doing in there, the lot is mostly empty! I could have walked to the CVS down the road! Do ur self a favor - go anywhere else but here