Maribel does amazing pedicures!! Her massages during the service is amazing. Going to MeSpa feels…read morelike I'm on vacation. The Spa has a very peaceful ambience to it. Jan B

Self-care is all anyone seems to talk about, but real talk, it works and it's important! I've made…read moreit a point to get a full spa experience every 3 months because... LIFE. The staff here are truly wonderful and highly skilled, the front desk is extremely kind and accommodating. I have mild scoliosis and couldn't figure out the best approach to a pain-free massage, but leave it to the staff to recommend a "pregnancy massage" - works like a charm for me since I can't lay on my stomach comfortably! Marissa gives - hands down - THE BEST facials. Having never enjoyed someone touching my face (EVER), this is honestly my favorite service each and every time. Marissa customized my facials each time depending on what my skin needs. She's such a sweet person too! Kathy gives the best pedicures and honestly is just a wonderful human being. I lost my mom recently and she just showered me with love - thank you for always being amazing. I've had a few masseuses but Claudia takes the cake and I won't go to anyone else now. She is very accommodating due to my back, and gives me some tips for between massages. She's a wonderful, kind person as well. Thank you for always taking care of me!

When I first started coming here, I was not so sure what I wanted to do with my hair, but with the…read morehelp of the amazing stylists, they make me feel confident and are very welcoming from the moment you walk through the doors. The inside is also beautiful and so welcoming! I have been going here for two years now and would not go anywhere else! I go to Claire for my haircuts and color. And let me tell you, she does an amazing job every time I go!

This is my third time visiting the salon and second time for a haircut. The last time I had a…read morehaircut, I thought, may be my instructions were not clear - because it didn't look like what I had shown them. But this time around, it's the same situation. I specifically asked for a butterfly cut with fringes. Here's the picture of my haircut versus the reference picture shown to the stylist. Paid 75 bucks for this. I probably should try out another salon next time. Haircut is a big disappointment here.

I have had six trips to The Now - Naperville and have always had really good results! At the risk…read moreof having him booked the next time I need him, Mario, in particular, is fantastic!!! He does excellent work!

The ambience is amazing - you can't NOT relax. It's basically a hallway full of rooms, instead of…read moredoors there's curtains. There's loud wave/ocean sounds and only whispering so you don't disturb others. I went in for an 80 min prenatal massage and it was great! Robert made sure to focus on the areas I was having soreness and really got into some of the pressure points I needed worked out. I would go back again!

I really enjoying spending the full day here. I had some work to do; it was nice to hang out in the…read morecafeteria and common areas with my laptop while still relaxing. When work was done, it was easy to store it in the assigned locker room. Upon arrival, check in at the front and receive your wristband before walking down the hall to the gender-specific locker rooms. Wristbands are how you'll charge any/all purchases, included spa services. Halfway down the hall, there's signage requesting you remove your shoes. From that point on, expect to be barefoot (socks are okay; socks and slippers are available for purchase in the locker room) You're given a uniform when you enter the locker room. The locker rooms and pool/hottub area is clothes-free. Be ready for that. The body scrub was amazing! I still feel as smooth as a baby, nearly a week later. There are several saunas available to try, along with a meditation/nap room, oxygen room, and movie theater. Be ready to spend hours here. It's worth it.

Unacceptable ADA Violations, Harassment, and Refusal of Responsibility…read more I spent over $200 here for spa services on September 17, 2026, but the harassment by staff completely ruined the experience. I called ahead of time to confirm there would be no issues bringing my small, trained service animal (safely inside a shoulder bag carrier). The front desk clerk checked us in without issue. However, while touring the facility, a staff member confronted me, created a public scene, and brought over management demanding I leave. Even though the front desk employee explicitly advised them that federal law prohibits denying entry to a service animal, staff continued to harass me in front of other spa guests. They subjected me to unlawful medical interrogation demanding to know my condition, demanded "paperwork" (which is explicitly illegal under ADA guidelines), and tried to misclassify my service animal. They eventually allowed my service animal to sit in his carrier during my treatment, but the damage was done--the humiliation prevented me from enjoying the rest of the facility. When brought to management's attention, they refused to take responsibility or resolve the matter. Official complaints have been submitted to federal and state civil rights authorities. I strongly urge anyone who relies on a service animal to avoid this establishment.

Arista was AMAZING from the moment I booked my appointment until the second I stepped out the door…read more I called a month ahead do reserve a spot as part of my birthday celebration and was disappointed to learn that the spa was booked for the entire weekend of my birthday. The representative ( I forgot her name) must have picked up the disappointment in my tone because she offered to keep me contact info to call me if anyone canceled. I reluctantly booked with another place hoping for a miracle with Arista. I got just that! A week before my birthday I reviews a call from Arista stating that someone canceled and if I wanted to book, I could. So I did! The facility is GORGEOUS! It looks and feels like everything a spa is supposed to be. My appointment started on time and every staff member I encountered was courteous and acknowledged my birthday. Check out was simple as fast. I will definitely be back!

350$ for a 90 minute massage and I left disappointed. The staff was nice and the place was clean,…read morebut definitely not a high end spa. I paid extra for a deep tissue cbd focusing on shoulders and neck and she spent most her time rubbing my legs. I am so disappointed I spent so much when I could have spent a third of the price at a chinese spot and gotten the deep tissue that I needed. Also, for the price ghey have no steam room, no hot tub, barely any snacks except one apple and some peanuts. I would not come back and sad I wasted this money when times are tight.

I bought a Groupon facial, the price was fantastic…read more They meet you in the hotel lobby if you aren't a hotel guest. My aesthetician was on time with getting me from the lobby. The spa suites are located on the eighth floor. The facial was pretty standard, slightly mediocre. There were awkward technical issues with the steamer, which took her about five minutes to fix. She did apologize for the issues and ended up getting it working. At the end she had to collect her belongings which is also a little awkward. It would've been great if she could've got the bath started so I didn't have to wait 15 minutes for it to fill up. You have 25 minutes to relax in the room and take a bath or a shower or use the sauna. This would be an excellent experience or well worth it if they allowed more time. The bath took 10 minutes to fill up/figure out and I only had 15 minutes left. 15 minutes is not enough for a bath and to get ready. I would've really enjoyed the amenities if I was allowed more time. I would say 45 minutes would be ideal. I think they should price higher if needed and give people this time. Without time to enjoy the amenities the spa is really just average. I like the brand of soap that they had available and that it is in a private room. Overall, everything just felt very rushed and not relaxing like a spa should be.

So I planned a Spa Day at Le Meridien Oakbrook & I must mention that the Spa Therapist were great…read more My husband & I enjoyed our massages & facials. I would have given more stars for them however the aspects were great disappointments. I was very disappointed that a floor was not dedicated to the Spa. Instead it was in two guest rooms converted into somewhat cramped rooms. SMH Would have expected more from both the hotel and where it's located. We were told we could grab a bite to eat in the restaurant on the 9th Floor in between services. The restaurant was Closed! Then we were told we could grab a coffee and a quick bite downstairs in the Lobby. Apparently the person we saw at the bar on the way in to our 10:00AM left because when I came downstairs the bar was Closed. So now I must wait 45 minutes for my husband, hungry and thirsty. Would not recommend this Spa to anyone. Definitely didn't start our Wedding Anniversary activities well. Prayerfully it will get better.

Pretty good for massage. I really need my back massaged and they did a great job and the price was…read morewhat I was looking to pay roughly.

I called for an appointment, and the women who answered (who said she was there every day), was…read morevery hard to understand and I was struggling to confirm whether I could get a female therapist for a 90 minute appt. She said no, then said just come in. After I inquired further about whether she could confirm the appointment per my request, instead of saying yes, she said come in. I inquired one more time to confirm I could get what I requested, she barked at me and said "I'm here everyday, you come in" in a nasty tone. I replied that I don't think this will work out and said goodbye. Very rude, hard to understand and not accommodating at all. X'd this place- I'm just trying to relax- sheeesh.

Alicia has been my stylist for the past several years. I appreciate how helpful she is in…read moreorganizing my upcoming appointments. She is extraordinary!

I love that this salon is in a older home…read more They often have coupons online if it's your first time booking a new service. I had a 90 minute facial. It was very relaxing and I felt she did multiple masks and customized it to me. I would definitely get another facial here!

I received a gift card for this spa and went today for a package. It honestly exceeded my…read moreexpectations. The woman at the front desk, whose name I did not get ‍, was so sweet and accommodating. Lisa gave an awesome body scrub, body cocoon (highly recommend), and massage. Beya and I really hit it off and did an amazing job with my facial. I loved the ambiance and I thought the prices were fair. I will definitely be visiting them again!

I love this spa! I tend to go for special occasions (birthday, Mother's Day) and purchase a spa…read morepackage. I've had many great experiences here. Typically, you start by changing into a soft robe and sipping on tea or water in a calm waiting room. Then I LOVE the salt room therapy. It's like stepping into a mini private beach with salt rocks for sand. There are beach like chairs to relax in while you breathe deep and meditate away. Then depending on your package, enjoy a lovely facial and massage with relaxing atmosphere and calming music. As part of the package or separately I also love to get manicures and pedicures here! The technicians are great and the experience is really nice and feels private with only 2 chairs for each service so it's not over crowded. I'm already looking forward to going again!

I had an amazing experience at LuLu Head Spa! Jillian J…read more provided my service, and she was absolutely wonderful. She was very detailed in explaining each step of the treatment, which made the experience even more relaxing and enjoyable. You could tell she truly cared about providing a great experience. The service was wonderful from beginning to end, and I left feeling completely relaxed and refreshed. I highly recommend LuLu Head Spa, and especially Jillian J., for anyone looking for a relaxing and rejuvenating experience. ~Melissa M

Highly recommend Lulu Head Spa. Relaxing environment. Spa was extremely clean and well kept…read more Victoria was extremely knowledgeable and thorough. Wonderful experience all the way around.