I love this spa! I tend to go for special occasions (birthday, Mother's Day) and purchase a spa…read morepackage. I've had many great experiences here. Typically, you start by changing into a soft robe and sipping on tea or water in a calm waiting room. Then I LOVE the salt room therapy. It's like stepping into a mini private beach with salt rocks for sand. There are beach like chairs to relax in while you breathe deep and meditate away. Then depending on your package, enjoy a lovely facial and massage with relaxing atmosphere and calming music. As part of the package or separately I also love to get manicures and pedicures here! The technicians are great and the experience is really nice and feels private with only 2 chairs for each service so it's not over crowded. I'm already looking forward to going again!

I received a gift card for this spa and went today for a package. It honestly exceeded my…read moreexpectations. The woman at the front desk, whose name I did not get ‍, was so sweet and accommodating. Lisa gave an awesome body scrub, body cocoon (highly recommend), and massage. Beya and I really hit it off and did an amazing job with my facial. I loved the ambiance and I thought the prices were fair. I will definitely be visiting them again!

They are very nice and pay attention to detail when doing your nails. Everyone was nice and…read morewelcoming and prices were very reasonable. I will definitely be back!

Yikes, first time here for a pedi and last unfortunately. Had high hopes because of the reviews,…read moremaybe next time I'll just get a mani. Front desk was nice, the lady that did my toes was staring into space rubbing the one spot on my shin for 5 mins as my "massage" & left toe nail polish on my toe by the mid knuckle and doesn't know how to wrap a hot towel.. I hate writing bad reviews.

I saw another Yelp review of this nail shop, so I decided to stop in when in the area. Although I…read morewas able to be seen as a walk in, it looks like they prefer appointments. At the time I went, there were two technicians working as well as someone cleaning and stocking. I did not feel like she was trying to upsell me. Instead of soaking my previous no chip off she applied a coat of something that lifted the polish off. I am currently on day 7 of no chip and no chips! This is even after doing some digging and other events. Pricing is comparable to other salons in area.

The salon is located in downtown Downers Grove. I came in on a weekday during lunchtime and they…read morehad walk-in availability which I appreciated. The salon is very clean and modern. My nail tech was very friendly and easy to talk to. For my service, I had a pedicure. The pedicure was really nice and she did a great job painting my nails. It just left me wanting a little bit more with callus removal. Pricing was fair. Payment was easy. Massage chairs were also nice.

Staff are so professional and very thorough in their waxing. They use quality products so the…read moreredness is less than normal and goes away pretty quickly. The facility is very clean and modern feel. Reception staff are also very friendly and knowledgeable and do a wonderful job greeting you as you come and making you feel comfortable and welcome.

This review deals with the business practices of EU - not the service provided by the technician. I…read morehave been a repeat customer for many years and have purchased wax passes to lower my per- visit rate. Over the last 9 months, EU has conveniently "lost" several visits on my pass and has confirmed with me that my visits- to- pass usage doesn't correctly correspond. I also keep track of my pass usage and know I am owed 2 visits that were removed, yet they are unable or unwilling to rectify the situation. Once I have used all my remaining pass credits, I will not be returning.

Move ahead 3 years and we are back at the location on Washington across from The Children's Museum…read more So I am glad to be away from the parking police at the building across from the library. During the day, parking here has not been an issue, can't speak to evenings and weekends. See my earlier review for specific directions because you enter the parking lot from North Ave. which is a one-way street heading west. (first street south of the Naperville train station). Enter the rear door from the parking lot, do not go to the front door of the building. There is a small waiting area as soon as you enter. After all this time stuck at home, treat yourself and go get beautified.

Angel did an excellent job with my first waxing. She started by sitting down with me, asking me…read morequestions. We moved to the exam table & she explained the process every step of the way. She asked me frequently if I needed a break due to the fact that with the first waxing of a frequently shaved area, it may be quite painful. She explained that it will get better with more frequent waxings--when the hair becomes softer & more sparse. She also gave me good pointers on how to manage for the next several days after the waxing to avoid complications such as ingrown hairs, etc. I will definitely be back in the recommended time frame!

Great place for eyebrow threading. At time of review, $8. Bring cash as this is below their…read moreminimum amount on credit card. Plenty of parking and they usually have 3-6 threaders at a time.

I have been coming here over 20yrs. and trust them with eyebrow tinting and shaping. The salon is…read moreclean, great customer service and there is always something on sale that I purchase. A++++++

So, for my first visit I thought the second floor would be one floor up from where I entered ~…read moreWRONG. There is a communal waiting area for the offices on that level. For Kiana you text that you have arrived. I was there for waxing services and brow tinting. Brows look great. The esthetician that I had been seeing for years closed her salon and I have been looking for a replacement. I realize time is money but speed is not why I came to see you. I got spoiled and have come to learn that my bottom lip doesn't always count as a lip, the rogue hair that doesn't respond to waxing gets left behind. Anyone know where I can buy a great pair of tweezers? I will return because Kiana is delightful, very personable, and does a good job. Her room is very soothing and relaxing. Pricing is very competitive and reasonable.

I love love love getting my lashes done by her. So fun, professional and talented. 1 hour every few…read moreweeks for fills saves me soooo much time every morning. I used to wear strip lashes daily and now I get a better and more natural look by getting lash extensions done. She offers much more than just lashes. My friend came in for leg waxing and raved about her.

I've been to this location a couple times now and have always been happy with the results. I've…read moremade appointments as well as walked in, and every lady there is so wonderful, making the pain as minimal as possible. Customer for life.

I've gone twice to get my brows done and got a couple of the $5 treatments the offer and it was so…read morenice! Helen did them and I walked out looking immaculate both times. I schedule my next appointment on the way out every time