Fast, efficient, and great price. Showed up on time. They were able to do cleaning on short notice.read more

Rich stunk like cigarettes and I was corrected by the manager that he smokes cigars. How rude! I…read moream 6 weeks post tracheobronchoplasty surgery and have another 5 months of recovery. As I am sitting upstairs, Rich's foul odor permeated upstairs. I put a mask on, and I called Stanley Steamers and reported this. I asked Rich to please leave immediately. He felt it necessary to come upstairs and talk to me...TWICE! Did you miss the part of me having to wear a mask and explaining to you that I appreciate what you've done but you need to leave immediately? The manager offered to bring a machine to clean the air out and blamed me for not requesting a non-smoker! I don't see anywhere on the website, a box to check for me to request a non-smoker! Second-hand smoke is extremely dangerous and everyone knows this. Shame on you! The manager claims that he wanted to make it right, and that Rich should be paid for cleaning part of the sofa. ARE YOU GOING TO PAY MY EXPENSES FOR HAVING TO GET THIS HOUSE FREE OF RICHE'S STENCH AND FOR ME TO STAY SOMEWHERE UNTIL I CAN LIVE IN MY OWN HOME? That is not making it right. Shame on you and I hope that someday, you understand the meaning of lung disease and stop blaming your customers and take full responsibility!

I couldn't be more pleased with Fresh Start Carpet Care. Communication from the get go was…read moreexcellent. I left a message with the business and got a call back right away from the owner Zach Culley and got on their schedule. He contacted me the day of letting me know he was on his way arriving on time. Both he and his team member provided top of the line carpet care. I couldn't be more pleased with the outcome of my carpet and also Zach's professional and friendly demeanor. They will be my go to for carpet care needs going forward. Thank you Fresh Start Carpet Care.

On my initial phone call to owner Zach, I was immediately impressed with his professionalism and…read moreresponsiveness. My first call went to voicemail, and he returned my call while I was leaving a voicemail message. On March 24, 2026, Zach and Craig came to our 1850 sf home to clean all the carpeting. They arrived on time and got right to work, bringing in their equipment carefully and putting corner guards in place throughout the house. One of the first things I noticed was the pleasant scent - it is very light and does not smell like chemicals. My usual preference is for no scent, but I found myself preferring this delicate scent. They were efficient and quick (but not too quick!), and the carpets looked very clean when they were through. The price is one of the most reasonable I have found in Reno and includes a military discount (thank you, Zach, for your patriotism!). Fresh Start is fairly new to our area, but not new to the business of cleaning flooring. We look forward to trying their tile cleaning service next. If you need your carpets cleaned, I feel confident recommending Fresh Start Carpet Care.

We had a sick pet who accidentally ruined some new carpet we just had installed, but COIT was able…read moreto come out within a few days and completely got rid of the stains and smells. They even did a scotch guard treatment to help with any (hopefully none) future accidents, and was very reasonably priced. They were quick and efficient and did a great job! I highly recommend them!

The stain protector was offered once, with what it does and what it doesn't, and when I said no he…read moremoved straight on. Nobody raised it again on the way out the door.

My favorite sofa needed a good cleaning, plus I have two cats who leave their hair everywhere. Eco…read morePro did a fantastic job cleaning it thoroughly. Took maybe an hour or so to do the job. The cushions were slightly damp and dried pretty quickly the same afternoon. Professional, efficient and a good value!

Lukas was flat out the best contractor of any specialty that I have ever used-and I have dealt with…read morequite a few. He was punctual, honest, very personable and his prices are very resonable. I had him come ouit to do an estimate on cleaning my upstairs carpets and to do some carpet stretching to eliminate some bulges. He was right on time and we had thwe esitimate done and the work scheduled in just a few monutes. The job was done perfectly on both issues I had and he was early, so he was finished almost before he had originally estimated he would be here. A very enjoyable experience (many contractors aren't even close to delivering that!) and I will have him back whenever I need any carpet work. I highly reccomend him for all your carpet needs. Dave in Reno

Where do I even begin. Martin's cleaning service company went above & beyond to get my grandfathers…read morecarpet cleaned. From the moment I reached out for a quote until the finish of the job Martin was beyond great when it came to customer service, care and quality of service. I was in total shock seeing the after pictures. Such an amazing job. I highly recommend.

On time. Beautiful job my carpets look brand new and Todd is such a nice man. I will definitely…read morecall him again and will recommend him to anyone looking to have their carpets cleaned. My carpets were dry in less than two hours that really impressed me. Thank you, Todd.

Had our carpets cleaned the other day and Evergreen Carpet Care did the most amazing job!…read moreEverything from scheduling to the time of service was so seamless and easy. And what a beautiful job they did and our carpets look amazing!!

Chris did a great job cleaning my carpet. He was professional , knowledgeable and friendly. He…read moreAnswered all my questions. He made suggestions that improved the condition of my carpet and was patient and helpful. I've used this company for many years and they have always met my expectations and beyond.

Professional, reliable and thorough is how I would describe the service. David came by and did an…read moreexcellent job in explaining what his process was in getting our carpets cleaned caused by several accidents from our dogs. When the job was done, the carpet that he cleaned came out feeling soft with no lingering smells. The product he used created a light fresh scent that was not overpowering which we were very thankful for. We highly recommend this company, it was money well spent!

I had a mix up and wasted David's time but he was so gracious about it and it shows the true…read morecharacter of man and his business. I will definately use Relentless in the future because of his good attitude, considerate personality, prompt replies and great ratings.

They came to clean our carpets when we first moved in. I noticed there were some spots still on the…read morecarpet. They came back out to clean them again as promised. I thought they would steam clean the spots but all they did was use a spray bottle and towel to try to touch up. Seemed very lazy way to me like they didn't want to drag out the equipment again. I also noticed the entry to the bedrooms did not come clean and nobody uses them. I will be trying somewhere else next time. Sorry

Great service, quick, professional, fair price! They got…read moreright back when we contacted and arrived right on schedule. Communication throughout was flawless and the tech did great work.

Most professional carpet cleaning company I've ever dealt with. Exceptionally professional even in…read moregeneral. Really well organized (great communication, follow up and confirmation system. Polite, friendly, on time and helpful. Had a cat spraying problem and job was urgent for me. They booked me promptly and addressed sofa and carpet area taking extra care and initiative to apply enzymes to deter continued spraying. I will definitely use them again!!

Great job! Very nice technician very accommodating scheduler and the owner is fantastic. I highly…read morerecommend my carpets turned out beautiful unfortunately I did have a stain that wouldn't come out, which was my fault and the technician had some great ideas which I will pursue one of which was to patch another piece in which I had never thought of, and I may have full steam do that as well great job!

Amazing service and price!! Highly recommend for all your carpet/couch cleaning needs! Rich was…read morehonest and fair. Quality work! Best value!

Our cat had damaged several areas of our carpet, and Rich's repairs are virtually invisible. He…read morethen cleaned the carpets in the entire house. In the past, other carpet cleaners left the carpets soaking wet. In this case, they were mostly dry that evening. I highly recommend Rich. His work is excellent, his prices are very reasonable, and he's a very nice guy!