On time, knowledgeable, efficient cleaning by a pro. Eric is the pro to clean stair carpet and…read moreupper floor. Plan to keep up with maintenance cleaning going forward.

Fast, efficient, and great price. Showed up on time. They were able to do cleaning on short notice.read more

My favorite sofa needed a good cleaning, plus I have two cats who leave their hair everywhere. Eco…read morePro did a fantastic job cleaning it thoroughly. Took maybe an hour or so to do the job. The cushions were slightly damp and dried pretty quickly the same afternoon. Professional, efficient and a good value!

Lukas was flat out the best contractor of any specialty that I have ever used-and I have dealt with…read morequite a few. He was punctual, honest, very personable and his prices are very resonable. I had him come ouit to do an estimate on cleaning my upstairs carpets and to do some carpet stretching to eliminate some bulges. He was right on time and we had thwe esitimate done and the work scheduled in just a few monutes. The job was done perfectly on both issues I had and he was early, so he was finished almost before he had originally estimated he would be here. A very enjoyable experience (many contractors aren't even close to delivering that!) and I will have him back whenever I need any carpet work. I highly reccomend him for all your carpet needs. Dave in Reno

Great service, quick, professional, fair price! They got…read moreright back when we contacted and arrived right on schedule. Communication throughout was flawless and the tech did great work.

They came to clean our carpets when we first moved in. I noticed there were some spots still on the…read morecarpet. They came back out to clean them again as promised. I thought they would steam clean the spots but all they did was use a spray bottle and towel to try to touch up. Seemed very lazy way to me like they didn't want to drag out the equipment again. I also noticed the entry to the bedrooms did not come clean and nobody uses them. I will be trying somewhere else next time. Sorry

Chris did a great job cleaning my carpet. He was professional , knowledgeable and friendly. He…read moreAnswered all my questions. He made suggestions that improved the condition of my carpet and was patient and helpful. I've used this company for many years and they have always met my expectations and beyond.

Had our carpets cleaned the other day and Evergreen Carpet Care did the most amazing job!…read moreEverything from scheduling to the time of service was so seamless and easy. And what a beautiful job they did and our carpets look amazing!!

I couldn't be more pleased with Fresh Start Carpet Care. Communication from the get go was…read moreexcellent. I left a message with the business and got a call back right away from the owner Zach Culley and got on their schedule. He contacted me the day of letting me know he was on his way arriving on time. Both he and his team member provided top of the line carpet care. I couldn't be more pleased with the outcome of my carpet and also Zach's professional and friendly demeanor. They will be my go to for carpet care needs going forward. Thank you Fresh Start Carpet Care.

On my initial phone call to owner Zach, I was immediately impressed with his professionalism and…read moreresponsiveness. My first call went to voicemail, and he returned my call while I was leaving a voicemail message. On March 24, 2026, Zach and Craig came to our 1850 sf home to clean all the carpeting. They arrived on time and got right to work, bringing in their equipment carefully and putting corner guards in place throughout the house. One of the first things I noticed was the pleasant scent - it is very light and does not smell like chemicals. My usual preference is for no scent, but I found myself preferring this delicate scent. They were efficient and quick (but not too quick!), and the carpets looked very clean when they were through. The price is one of the most reasonable I have found in Reno and includes a military discount (thank you, Zach, for your patriotism!). Fresh Start is fairly new to our area, but not new to the business of cleaning flooring. We look forward to trying their tile cleaning service next. If you need your carpets cleaned, I feel confident recommending Fresh Start Carpet Care.

Sierra Steamer did a great job cleaning my house when I moved out. Dustin was very professional and…read moredid a great job to make sure my landlord and I were beyond happy with the service. Dustin also provided janitorial services at a company I used to work for. He was very profession as was his staff. I would recommend hiring Dustin and the Sierra Steamer team for your cleaning needs.

Dustin fit me in so that I could have my carpets cleaned before my wife came home in a few days. He…read moreand his son took their time and did and extremely professional job on our carpeting and our couch. We had pet stains and mysterious stains in the carpet look amazing and the house smells great! He was competitively priced! There may have been cheaper options out there but when it comes to Carpet Cleaning cheaper is not always better; I have learned this first hand; he was worth every penny.

Michael is very friendly and professional. He cleaned our carpet very well. I would love to use his…read moreservices all the time.

We were impressed by Michael sending u before and after pictures of his previous jobs…read more He was responsive and showed up as agreed. It only took him about 30 minutes to remove the dark spots on the carpet. I highly recommend him and his business. The estimated cost was reasonable and well worth it. Thanks Michael! You can use me a a referral if you want. See you next time.

I rented a Rug Doctor carpet cleaning machine 3 times in the past 18 months. Each time, I've also…read morebought the Rug Doctor "oxy-steam carpet cleaner", to a cost of $50+ poorer each time, and that is if I've returned the rental in the 24hr time-frame. My self-cleaning process has gone something like this: go to the grocery store, wait in a line, pay for a rental, roll a machine to my car in the parking lot. Load it in the trunk, unload it at home, find lots of hair leftover in the machine, clean it out first, yuck. Put the cleaning solution in, add the hot water, and get wet! Seriously, I'd fill the reservoir with hot water and solution, while spilling some of the mixture on my clothes or feet or both. Roll the machine with some number of gallons of cleaning solution to the offending carpet. Turn on the machine and prepare for vibration city. 2 minutes later, the cleaning solution is gone. Repeat the steps starting at filling reservoir, getting wet, then restarting the cleaning where I left off. Maybe I'd finish a room with solution left over, and when that has happened, I'd then decided I should keep up the process with another room; after all, I rented the machine for 24 hours, so I may as well maximize my rental. Repeat, repeat, but oops, the cleaning solution runs out. Then during the next afternoon, I can still feel dampness in the 'cleaned' carpet, and I'm saying to myself, "oh shoot, I've got to get that machine returned before the 24hr time runs out". Which usually means an extra errand stop for the day. Late Monday afternoon I realized I needed to clean the carpets in two bedrooms, and for one of the bedrooms, I had need to get it cleaned before Thursday. I contacted Wes at Five Step Carpet Care, asking if they had any openings on Tuesday or Wednesday. I heard back from Wes via email, then by phone, within the hour. This company fit me in the next day (Tuesday). They arrived at the earlier part of what they committed to. Before they started the cleaning process, I was given a business card describing their 5-step system, and was even more pleased when I learned they use non-toxic and biodegradable chemicals. The two bedrooms, (which were cleared of most furniture), along with a strip of carpet in another bedroom that I requested after they arrived, took only around 30 - 40 minutes, and only cost me a few dollars more than my DIY sub-standard process. By the end of the day, the cleaned carpet was not looking soiled anymore, and it was dry. I never had this kind of result with a DIY process. Plus no worries with logistics for picking up, dropping off, buying chemicals, or making a mess of myself.

Raphael came today Labor Day, on time as agreed with very short notice. They've done an Excellent…read morejob cleaning our nasty carpets in spite of too much stain/dirt accumulated on our floors. They've worked hard, honest people, and very respectable... we are pleased to say, Great Job and we will use their services again!!! Thank you so much Raphael and company.

Nick is an amazing person who selflessly has been out helping those affected by the flood,…read moreincluding us. We had a large amount of standing water in our back yard that was flooding our garage and he came out in the middle of the storm and the middle of the night to help us get the water pumped out. He is just starting his business and is offering complimentary services to those affected by the flood. He came out, helped us tremendously and would not accept anything from us. This man understands small town values, even though Reno has grown so big. We are forever thankful for his selflessness, kindness and amazing generosity! We will using his local carpet cleaning business and highly recommend his business to anyone looking to get their carpets cleaned. Please help support this brand new company, as he is supporting his community in a huge way!

Nick was awesome! Arrived at appointment on time, explained what he was doing, gave pointers on how…read moreto maintain, and even followed up! His service is also priced very reasonably.

Norbert was prompt, with excellent service, and the two rooms and stairway came out very clean with…read moreno odor. He came back the following day and took out some newfound stains. Excellent service and very personable. Would recommend his service.

Prompt and professional- Norbert did a phenomenal job cleaning large area rug for my parents. He…read morewas so kind and a delight to work with. Definitely calling him the next time they need their carpets done!