A few weeks before my mother-in-law's (MIL) knee replacement operation, Gayle sat down with her to…read moreplan for post-surgery needs. It was a short conversation as my dedicated and caring wife was told something to the effect of "Don't Worry, it will all work out!" She was right in the end, but only after great efforts on Gayle's part to procure a wheelchair, portable commodes, and ice machine for the knee, not to mention meals, condition monitoring, and spending almost a week away from home. MIL wildly underestimated what was needed, maybe out of pride, stubbornness, or need for control. Gayle was happy to help, and while MIL was very grateful, it was both a fulfilling and frustrating experience. We immediately needed the wheel chair and Mobility Concepts was there for us. First it was a rental and then as recovery continued, we ended up buying it. Store staff helped us get what we needed. The wheel chair was more expensive than Amazon, but sometimes in a key situation, saving a few bucks is not the point. The location is a bit hard to find in North Carson City. You turn off on Hot Springs Road, and immediately look for a rainbow store front just past a quick turn on Sage. You enter through what looks like a giant vitamin/supplement store, with the mobility equipment being in the next room to your left.

We drove 45 minutes to Carson City per the yelp listing. There was another business in that space…read more They were long gone but didn't update their listing. Called them and they said go to Reno. They also said Reno would give us a call to let us know a convenient time to come. Reno never called. They hound my husband to buy supplies but won't lift a finder to get the right mask for him.

DO NOT, I repeat, DO NOT USE THIS COMPANY-- THEY SHOULD BE SITED & CLOSED BY THE BBB & THE FRAUD…read moreDEPT!! AdaptHealth or previously Bennett-- if I could give zero stars I would. Horrible customer service, total runaround-- no supervision and had to call 10-12 times to tell the same story and still got ZERO results. Long story short, paid $200 for a new mask after a fitting, as I struggle with sizing and a silicone allergy. Mask did not work for me after first night, tried one more-- nope. Called & emailed the rep who did my fitting. NO ANSWER, EMAILS BOUCED BACK. Called corportate 7-8 times. No one gave a sh*t!!! Sorry . . . to bad, you just have to eat $200. We can't help you!!! Still pissed about it, as you can tell. Unfortunately, no other CPAP option in N. Nevada. Absolute travesty!! I will be reporting them and sending letters to all the pulmonary doctors in town.

Punctual, patient, considerate of our privacy needs. Provided helpful written material and…read morepatient-care supplies. Positive effect on patient morale. Included spouse caregiver in discussions, scheduled appts around caregiver commitments, took time to describe all services available. I recommend this agency to people who have always hoped to avoid having to sign on with a Hospice. Its not a pathway to death; its a pathway through the valley of the shadow of death seeking quality of life opportunities.

We briefly partnered with Eden Home Health in our pursuit on pressure sore prevention. My adult…read moreson is paraplegic and uses a wheelchair. Laura was our occupational therapist and a wealth of information. We moved and raised my son's bed, pulled out a bathroom door, bought a few mobility aids, and got turned onto some financial resources. Life is good. My son also has some home exercises. So greatful to have had Eden Home Health's help. Very professional and going beyond her job role. We are very appreciative.

This is an awesome pharmacy. They are fast at filling prescriptions, courteous and thorough…read more I know that if I walk in with a new prescription, it will be filled in short order. Usually less than 10 minutes. The pharmacist will come out and review your prescription with you if it's the first time you've had the drug prescribed at their pharmacy. My husband walked in with a prescription for pain medication for me, while I was in the hospital recovery room following surgery. I also needed Tylenol. They directed him to the Tylenol, and by the time he chose a bottle, my prescription was filled. He was impressed by the speed of the pharmacist, and the care of the pharmacist to make sure he understood the side effects of the medication and what to watch for. I live on the west shore of the lake. I started coming here after too many 45 minute waits at the CVS in Tahoe City to pick up a refill which was ready and sitting on the shelf. I live 20 minutes from Tahoe City, and 30 minutes from South Lake Tahoe. It is well worth the time spent driving (sorry earth, I know I'm burning gas) to go this pharmacy, than wait for hours to get a new prescription filled in Tahoe City. And it's a pleasant experience. I don't know why there aren't many reviews for them. I guess the patrons of this pharmacy want to keep it their secret. If you go there, please pick up your other non-prescription pharmacy needs. Let's keep this home town pharmacy in business. Their service is worth a few extra bucks.

Very helpful, cute little small town feel pharmacy! Needed crutches for a friend and they were very…read morehelpful and very sweet!

Everything was good. Phone call, speed of shipping, customer service, A+. Canes, both, awesome…read moretools. Dojo cane and personal protection cane, amazing....

Do not order from this company. They promise the cane will be shipped 7 to 10 business days from…read morethe day the order was placed and I have been waiting 28 days so far. Last week, I called and someone "webt to check" in the shop for the ststus of my cane and said the cane was going to be shipped this week. Tjis week came, and I receoved an email telling me my cane was arill going through staining process. But oh, wait, last week they told me the same...and an email 2 weeks prior also told me the same. Seems to me they just lead you on to believe the cane is always almost done. Oh, and I forgot to mention, there was also an email saying the cane was going through the quality inspection process, which would mean the cane was done, except it wasn't. Pure lies.

This is the worst company I've ever experienced. They collect your insurance money and give you all…read morethe wrong materials, don't show up on time or at all, never service your machines. Turn around and run the other way. If you go through this company you will be sorry.

Poorly run office in Reno, terrible customer service. Hopefully I'll never have to deal with them…read moreagain.

stay away from these people. The office manager is a real snob and she does not hesitate to let…read moreyou know how STUPID you are. I took my business to Reno and got awesome service and was treated respectfully

From the owner: Our company specializes in custom wheelchairs, professional fitting,and a friendly atmosphere. We…read morelike our patients to feel comfortable coming in at any time with any problem. Our techs are friendly and knowledgeable and we will take care of you like family. Please feel free to just come in a look around. I'm always available for questions about insurance issues or just to help you get things out the door for test drives. We look forward to meeting you!

After my wife broke her ankle I called Eric at All Access Chairlifts, right here in Alta Sierra. He…read morecame right over on the same day to take measurements for installation of a new chairlift. He did a beautiful job of installing a lift that my wife loves.

We are remodeling our home to make it our "Forever Home". However our need became urgent after I…read morehad an unexpected injury. Mr Kap responded quickly to make the Lift operational so I can access our living space upstairs. We had an issue and Mr Kap responded quickly to resolve the issue. We utilize the Lift for self transport but also to move heavy or multiple items upstairs. The Lift is easy to operate. The house cleaners appreciate not having to make multiple trips upstairs with their supplies and equipment. I highly recommend All Access Home Lift, product has been so useful and I really appreciate Mr Eric Kap 's understanding of my urgent need to have the Lift installed and functional earlier than planned.

NOT RECOMMENDED This company is incompetent and dishonest. They do not stand behind their…read moremanufacturer's warranty. I tried to get my system fixed from the middle of January to the middle of March and finally gave up. Here is my experience. Week1: Called for service. No response. Week 2: Called again, spoke to a person who scheduled service for following week. Week 3: Tech came, said it was the motor, under lifetime warranty. Said he'd contact manufacturer, get back to me. Week 4 & 5: No response. Called again, spoke to woman who said she'd been wondering about this service call and would look into and get back to me. Week 6: No response. Week 7: Called again, woman said she's send someone out. I said someone already came out, said it was motor. She said he was new and more experienced tech might be able to fix. Week 8: While waiting for tech she called and asked if I knew I had to pay for service call. I said why, if 1st tech was incompetent. She said 2nd tech agreed with 1st tech, saw videos he took. I asked why he was coming out. She said she'd get back to me. She did and cancelled appointment. Week 9: She called back and said they got a new motor but had to charge me $1200 plus $400 service call. I said it had lifetime warranty. She said it didn't. I have paperwork that said it was. They refused to honor it. I gave up and had chair removed. They charged me $600 to take it out. They will fix it up and sell it for thousands. DO NOT DO BUSINESS WITH THIS FIRM.

From the owner: Lifeway Mobility is a leading provider of accessibility solutions, including stair lifts,…read morewheelchair ramps & lifts, home elevators, transfer aids, and bath safety solutions in greater Sacramento. Our goal is to first understand the mobility needs of our customers and then to identify the best solution to meet those needs. We help residents with limited mobility stay safe in the home they love. All the solutions we provided are professionally installed and serviced by our trained and certified technicians. Contact us today to schedule a free in-home or virtual consultation!