The best customer service I have experienced in a long time. I have a recalled 1980s elevator…read more unfortunately. Awesome Elevator went above and beyond to send me all the legal documents and report reports that they could find on this particular Elevator. Additionally, they called me to walk me through my options and I cannot be more grateful. The technician is incredibly skilled at his job and frankly, I thought the service call was very fairly priced. Overall, I highly recommend and I will be using in the future.

Awesome Elevator is appropriately named. Their service quality is awesome!…read moreAnthony is knowledgeable, courteous, and highly responsive. I recommend Awesome Elevator without any reservations.

I had Safe Auto Transport move my truck from Kentucky to California. The good news is that the…read moretruck arrived with no damage. The bad news is that the truck was missing parts. Two parts went missing that were in the front trunk: the tire repair compressor kit that was screwed down and the dual level charger. Upon receiving my truck, I asked the driver to add a note to the BOL (Bill of Lading) that the parts were missing. He said he did not know how, and asked me to sign. I refused. He called someone named Sam. Sam said he was busy eating lunch and that I should sign and he would update it later. I refused. They eventually updated the BOL stating the missing parts. However, upon calling Safe Auto Transport, they would do nothing about this. If you use Safe Auto Transport to move your vehicle, don't leave anything inside it, even if it is attached to the vehicle!

I had a good experience with Safe Auto Transport a few years ago. When I needed another car shipped…read moreI called them. This experience was not the same. I spoke to Sam who said he preferred using text to communicate. He sent me a quote to ship a car for. Ohio to California via text. He said the car would be picked up May 11 or 12 and would be delivered a week later. May 18 or 19. He wanted a deposit via Zelle and sent me the email to use. I sent the deposit and he confirmed receipt. i never got any documents or order number from Sam. The car was picked up on May 12 so I expected it on the 19th. On Monday the 18th I sent Sam a text and asked for a status update, he said he would check and get back to me. He never did. The following day I sent another text and got no response. I finally called the office and spoke to Max who needed the order number, which I didn't have. He was able to find the order and said he would check and let me know. I told him I was available Wednesday before noon and Thursday after 2pm. He said "we usually tell you when we deliver" but that he would see what he could do and get to me. He never did. I sent Sam a text and asked for an update. He said he also spoke to Max and didn't know why Max has not responded. On Wednesday about 3pm, Max called and said the car would be delivered Thursday between 8 and noon. I reminded him of our conversation the day before about my availability. He said they would deliver the car on Friday instead. That worked for me. On Thursday afternoon Max called and said the car would be delivered between 8 and 11 on Friday, perfect. At 11 on Friday, Igor called and said he was 40 minutes away but stuck in traffic. He finally arrived at 1230. The car looked to be in good condition with some tiny rock chips on the hood. Max had sent me a different email for payment than Sam used for the deposit. I sent payment using that email but it was not registeredbsonthenpayment would not go through . Igor would not leave until payment had been received. I sent Max a text and he was unsure what to do. In the meantime Igor said they will accept Venmo and provided that information. I was able to cancel the Zelle and use Venmo. Finally payment was received and Igor left. The big difference between these two transactions was a complete lack of follow through communication this time. Promises were made and not kept. Information kept changing. I don't know if this is the new industry standard, but it sure was frustrating.

I've had the pleasure of utilizing this Sacramento institution three times now. In person, Paul was…read morea fountain of information and spent a lot of time educating us on all things mobility scooter. I also had to make an inquiry about a repair and was met with his great knowledge and advice. Just recently, I spoke with David, who returned my call promptly and gave some great things to try with a problem we are having with my scooter. He was patient and really gave us great detail on what could and could not be done. We really appreciated his kindness and sharing his knowledge with us. It's very hard to find a business that genuinely cares about people and aren't always just hounding you to "make a sale." I hope they are in business for many years to come. They are "Old School" in the best possible way. True professionals that take the time and care to ensure that each customer rolls away happy!

Totally recommend. Great service. $70 for a wheelchair for a week! Great lightweight wheelchair,…read moreeasy to load in the trunk. We used them for my mom so that we could walk around the Berkeley campus (daughter's graduation).

Great wheelchair van rental company. Transactions have always been super smooth and stress free…read more Clean and newer vans. The rental agreements are very customer friendly. $150 a day and 200 miles a day. For the service provided this is a great deal. Geneva has always helped me with the rentals. She is a super sweet and understanding lady who works hard to make all the paperwork easy for myself. The vans themselves are top notch. There are buttons that open and close the sliding doors on both sides. Passenger side of the vans have a ramp that slides out. Touch free to the drive/operator. I buckle my mom in with the straps provided. Then we're good to go! This makes traveling with my mom possible. It's so easy to get her up and in the van and just go. Great technology on the 2024 Toyota Sienna, with lane assistance, Bluetooth and back up camera.

I would like to thank United Access for their excellent customer service. The staff is very…read morefriendly, courteous and highly professional. The vehicles are of high quality and very cleaned. Kevin Horn, the Manager was very detailed in his translation of the process of putting the wheelchairs in the van. I recommend United Access to anyone who is looking to rent or purchase a mobility van with wheelchair access. Again, the staff was very professional in assisting the customers with the purchasing of mobility vans. Thank you. Michael Williford, CEO MC Non-Emergency Transportation

From initial contact with Laurie to a house all by owner Rick for measurements and explanations of…read moremodels to expert installation by Kyle the process went smoothly and well. I now have my stairlift downstairs and don't have to worry about falling.

Rusty came out to service our lift chair for our hot tub, he is punctual, courteous and very…read moreknowledgeable about this product, I definitely recommend him and this company!

Charged 2 hours of labor to diagnose a problem, only answer was to buy a new unit. I researched…read moreand found an actual electrical engineer and he was able to fix in 2 hours. They may be great for newer vans so I can't comment.

Excellent and professional So helpful with all my questions…read moreand services Amber is so helpful and knowledgeable to every questions I inquired about Sac Van is the best for all our mobility issues Thank you 5 stars

Guess I forgot to update! My daughter's car arrived in perfect condition and in just TWO DAYS from…read moreNor Cal to Colorado!!! Great service, fantastic communication and very reasonable prices!

DO NOT use this company...horrible communication. felt like a scam--Broker had a month to setup a…read morepickup , and a day before scheduled pickup he told me there were no drivers...had to move quick as I was leaving town the next day. Was able to secure transport with another company. This company was disappointing..

Answer to prayer! I was leaving for vacation in a few day that would require a lot of walking. I…read morethough how could I get a walker in just a few days?! I happened upon their add and had a walker in two days!!! Miracle! Easy! Life saver! Limited information shared and a signature. That's it! Thank you!!

I purchased a Dasher mobility scooter for my sister earlier this summer and it went kaput. I…read moresearched for a repair place near me and found Avia and what a find! Not only did Scott help me get it out of my trunk, but he jumped on the repair work right away and I left 30 minutes later with an operational scooter. He was pleasant and professional every step of the way. I'll be going back and referring all friends whenever there is a need!! Thank you, Avia!