EXCELLENT experience. George came to check an issue with car charger socket and provided an honest…read moreassessment. He clearly knows his trade and was very professional in explaining the situation. It's always a great feeling to know you're dealing with an individual and company that cares and is not looking to "break the bank" so to speak. Seriously, it's much appreciated. I will keep this company's contact info handy!

I made an appointment with this company for a light fixture replacement estimate. The appointment…read morewas for Saturday on August 15th from 10:00-12:00pm. I received two text reminders and an email reminder. I'll attach the reminders. On the day of the appointment, NO one showed. No call, no text, no communication whatsoever. Unprofessional.

We contracted with Always Best Care, located at 1406 Blue Oaks Blvd, Roseville, CA (916-947-5878),…read moreand couldn't be happier. From the start, they conducted an excellent and thorough evaluation of our needs and then assigned Jennifer, our service provider, who goes above and beyond every day. She is strong, capable, and caring. I highly recommend this office for in-home health care services. -- Tony Wood

I had an interview for a job with them twice. They accepted all my paperwork including my Social…read moreSecurity and ID then they never answered the call for the actual interview. So now I'm fighting to get ANY information about where my stuff went. I do not recommend this company.

Pricing is higher then other crane companies by almost $200. I wasn't quoted before they showed up…read moreand didn't know price until they called for payment.

I called Nick in a panic as the original crane company I hired could not do the job I needed. AAA…read moreCrane delivered!! Their operator and rigger was to the site early. Once material showed up, they were done loading the 5 story building within 2 hours. Great job team. I have recommended my fleet team use your team in the future for projects like this one. Very affordable rates too. Looking forward to working with your team on future projects.

Showed up to my reserved compressor and it's the wrong hitch style that they told me to bring they…read moredidn't have a hitch that would work and come to find out the battery was dead so I ask them to fix it and I'll show up the next morning to pick it up, idk what idiot they had change the battery but 40 minutes to change a battery you shoulda done yesterday what a joke had to wrestle an arm and a leg to get my receipt back one of the lower iq looking bearded guys literally ran off with it would stay away from

I've only been in there twice over the last couple of years. This last time I rented a pallet jack…read morewent in there. These guys took care of business. Completely professional got me in and out of there. All of the employees had the same positive attitude good experience I'll be going back.

Alexandr and his team are an extremely professional crew. They performed excellent work for me…read moreinstalling and setting up my Eufy cameras. Alexsandr understood my concerns about there being a mix of aesthetics and practicality and took the steps to hide the wire in the wall though it was significantly more challenging. He was also able to provide consultation about his recommended placement and viewing angle. The end result? We didn't have to punch through areas of my wall that are easily seen from inside nor outside my house. He gave me a fair quote and kept to it- and I paid extra when I saw his extra dedication and time that he spent on my project. When he saw me work on replacing light switch and my video doorbell, he helped me as well to get things right! Many people try to take advantage of you. Alexandr still knows how to create a trustworthy business and I also commend his team that joins him.

I worked with Alex who was super helpful and knowledgeable and worked with my budget. He sent…read moreDaniel to install our wired camera system I bought at Costco. Daniel was no other word but outstanding, friendly, always determined to do the highest quality work no matter how difficult...simply put he has an extremely high work ethic..no shortcuts with Daniel. Look....if you need a service such as Covered connections offers don't waste your time with the others THESE GUYS ARE THE BEST! I HIGHLY recommend them to any one. I will not only be using them again in the future but also recommending them to everyone! Thanks Alex & Daniel.

I called Michael last minute to help me with a clean up of a unit. The tenant had completely…read moretrashed the unit. Michael responded within minutes of my call and within 2 hours he was at the property ready to begin. He was fast and reliable. He was professional and made sure everything was cleared out before he left. Michael made sure I was satisfied before he leaving the property. I would absolutely use Helping Hands for future projects.

Got a great deal on moving two pianos! They showed up on time, took careful measures to protect,…read more and successfully move both pianos. Super friendly people and felt the price was very reasonable. I recommend these guys for helping with your moving needs.

DO NOT TRUST THIS COMPANY!!!…read more I am extremely disappointing by the horrendous treatment lack of accountability and disrespect I have received from this company. I initially contacted them for a bid for a shower install back in Mid November 2018, I agreed to hire them after receiving the bid for a shower installation, to do the install on the 3rd week of November After doing the tear out myself they did not show up when they said they would, I had to contact them in order to be informed they could not make it out and had to reschedule for a week later. After the work was done and I paid in full, 2 weeks later after performing the finish work and sheet rock install around the shower enclosure I found that there was a huge gap between shower wall pieces and the shower base piece. This seemed suspicious so I contacted the manufacturer. The manufacturer informed me that this was completely wrong and would surely leak if i used the shower. I informed Pacific rooter and plumbing who sent a plumber to come out to assess several days later. That plumber suggested that we simply put Calking on the gap to fix it. THIS IS A COMPLETELY INADEQUATE SOLUTION THAT WOULD LEAD TO FAILURE AND WATER INTRUSION EVENTUALLY AS CONFIRMED BY THE MANUFACTURERS SPECIFICATIONS! I refused this as a solution and they agreed to correctly reinstall the shower. After a week of continued calling emailing and texting to schedule the repair I was informed that they could not come back to work on it until the end of January on Jan 28 a tech from Pacific Rooter and Plumbing came out and instead of correctly reinstalling the shower ended up destroying several of the shower pieces and damaging the sheet rock even worse that what was required to reinstall the shower. I had to call them nearly every day for a week to get confirmation that another replacement shower had been ordered. Finally i got confirmation that an order had been placed through home depot on Feb 7th with an expected delivery date of the 12th of Feb, The home depot order for my replacement shower never came. As per my communications with Pacific Rooter and Plumbing the delivery date kept being pushed back from the12th the the 18th and then the 18th turned into the 22nd and so on and so on. I asked several times for them to provide me with the shipment tracking info since it was so hard to get a hold of them and receive updates. In the mean time I found the same shower for sale through another supplier "Ferguson plumbing" I confirmed that there were 7 in stock in Fresno Ca, a 2.5 hour drive away, this was in mid February. I even went to a local Sacramento Ferguson location myself to look at several showers they had in stock from a previous bulk order for another customer that happened to be damaged. despite informing them that there were showers in stock in Fresno they never went to pick one up. They claimed that they were unable to find the parts through Ferguson and it took me emailing them the confirmation I got from Ferguson for them to acknowledge it as alternative. I continued to call calling their office only to be continually promised that it would only be "a few more days, we will be able to do it next week" I lost trust in their honesty and ordered the correct shower myself through home depot in the beginning of March **The shower I ordered myself through home depot came in a little over a week, yet had minor damage. then I reordered and received another shower in a week and a half!** I promptly installed it in a few hours myself without damaging it like Their tech had done. So far I am out over 3,100 dollars which does not include the time I have spent trying to communicate with this company and help them track down a shower or the extra time and money it will take to fix the sheet rock around the shower they installed incorrectly then subsequently butchered. I called today to ask for my money back and was treated extremely disrespectfully. The person on the phone told to to "go ahead go ahead and press charges." DO NOT TRUST THIS COMPANY Pacific Rooter and plumbing are not only incompetent but are disrespectful Crooks.

We had mixed feeling about this company. The staff is nice (especially Ted and Joe) and the work…read morethey do is pretty good. Our biggest two complaints were they didn't communicate very well and they never stuck to the timelines. We were having a new tub and tile surround installed. We received a quote for one price, but then it kept changing. The original quote included the tub and demo, all the parts, labor and materials (except tile). We did try to cut the cost by doing our own demo and the contractor suggested we pick our own tub, because we could get one we really wanted. So we purchased our own tub, did the demo and purchased all the supplies for tile. The price went down about $150. That seemed off to me, but we shopped around and ultimatly we were told that the price quoted was actually really good. So we didn't question it and moved on. In hindsight I should have done some more research. We were told the job would take 4 days. It lasted 2 weeks. They started Monday before last and everything was completed yesterday. They subcontractored the job to several people resulting in delays. One person did the tub install, another 2 did the drywall and one person for the tile. The tub was installed on that 1st Monday. Then there was no work done on Tuesday or Wednesday, because the drywall guy wasn't available. They kept saying we'll let you know, but they never did. We always had to initiate contact. We had already taken the time off work, so it was really inconvenient to miss those days of work for no reason. The drywall was finally put up on Thursday and hardibacker installed on Friday. The following Monday the tile guy came out. He completed his work by Wednesday. Then the contractor was supposed to come out on Thursday to install the fixtures, but he was busy. He ended up coming out on Saturday. Then we scheduled the drywall guy to come out on Tuesday and finish patching up a hole in the wall. He didn't show up when he was supposed to, so he had to come back the next day. Now that everything is complete we are happy with the end results, but it took way longer than expected. When it came to communication it was like pulling teeth. We always had to initiate contact, because they didn't keep in contact with us. Setting up a time for the job to start was hit and miss. We asked Prashant for a start date, but he never responded. Luckily I had the contractor's cellphone number so I called him. When they did start, time frames we're just guestimations. They would say so and so might come out in this day and then we wouldn't hear from anyone. They also had a hard time communicating with each other. The tile guy thought we bought all of the supplies for the job, but we were told the contractor was going to cover it. We had to run to Rocklin several times to get different tile material. They took some of the material costs off the final total. All and all the work is really nice and they were very reasonably priced. The people we worked with were really nice and very curtious. They just need to improve their communication skills, response time and job completion time frames. We missed a lot of work and had to make last minute childcare plans to accommodate their forever changing timelines.

Great people and great work they do excellent work and pretty fast results and good advice on…read morerepairs 5 stars

Jared took care of my small fab fixit job in a timely manner…read more The work was excellent the part is better than new.