Rollin Along Elevator Service was incredibly helpful. They got back to me within 24 hours and…read morewalked me through a simple fix for the interlock on my elevator. They also took the extra step to confirm that my elevator was not part of the recall window units, which gave me a lot of peace of mind. Fast response, knowledgeable support, and truly great service. I would absolutely recommend them.

Rollin Along installed an outdoor chair lift. They are highly professional, efficient, and easy to…read morework with. The entire process was carefully installed, measured accurately and created a fantastice end product.

I have worked for the big O for over 35 years they started cheating there customers and over…read moreworking there employee s when left and went to work for vintage they treated me with respect and kindness focused on custom satisfaction hopefully with the new merger they will continue I'm now retired and happy

We have had many problems with this company, ranging from crazy charge overruns ($10,000 quote…read moregoing to a more than $30,000 repair), incomplete/abandoned repairs (they flexed off our pump connection and THEN decided that they couldn't perform the repair, leaving us completely stranded), invoices for services that they didn't perform, and finally they just discontinued responding to our messages. I recommend working with Paramount Elevator Service instead.

Team Star Elevator has been fantastic and the experience with team star has been outstanding…read more Especially with Jasmine our state compliance specialist who coordinated with those who help keep us in compliance. Thank you so much Team Star Elevator.

We are so grateful to be partnered with STAR Elevator, and I want to especially highlight the…read moreoutstanding work of our main technician, Austin. From the very beginning, Austin has stood out as one of the most communicative, responsive, and reliable professionals I've worked with. He handles the maintenance of our two elevators here at Menlo Towers with a level of professionalism and attention to detail that gives us full confidence our equipment is always in excellent hands. Whenever a question or concern comes up, Austin is quick to respond, clear in his explanations, and proactive about finding solutions. That type of consistent, dependable service is invaluable to us as a community. Over the course of my management career, I've worked with several elevator service providers, and I can honestly say STAR Elevator, with Austin as our lead technician, has been the best by far. The expertise, reliability, and genuine customer care we've experienced are unmatched. Please extend our thanks to Austin and to the entire STAR Elevator team for delivering such exceptional service. We truly appreciate the partnership and look forward to working together for years to come.

I got 3 quotes for a chairlift for my mom's house with a somewhat challenging staircase (it is…read morenarrow and has two turns, so required a curved chairlift). Scott and his team - from the initial assessment / quote to final installation -- were honest, professional, and extremely detail-oriented. They were very responsive, showed up on time, and patiently answered all of my parents' questions. The price was very fair, and the product (Bruno chairlift) is the best quality. I highly recommend Benchmark Home Elevator.

We had an issue with our wheelchair elevator at our facility. When "Scott" arrived 20 minutes…read moreearly, we had a woman's class going on, he was extremely rude to our front desk workers and left us hanging. Once I arrived to the facility, I called "Scott" and he told me he has other things to do and hung up on me. Extremely unprofessional.

Guys showed up this morning to replace an exterior facia board. Pricing was fair and they did an…read moreexcellent job. Cleanup as well and overall very good communication and follow through. We will contact again if more work is needed.

Jake put in two doors for us in previous open archways. He was an incredibly good person to work…read morewith. He explained everything to us and gave us all the options and if something deviated from what he told us earlier, he would let us know right away. He finished the door right on schedule and it looked great with very good workmanship. He was always very diligent about scheduling and always came right on time. Also his prices were very competitive and lower than many others. I would not hesitate to work with him on any future home projects.

We only recently started doing business with them, having been a longtime customer of Acme Home…read moreElevators. When we called for our semiannual service, Daniel met me at the building and immediately noticed that the elevator telephone was not corrected. Apparently, the code for elevators for safety reasons is that it must be operational before they could work on it. He told me that he could install this on a future visit as he didn't bring the materials needed to install the modem and connect the line, giving me pricing for this. As a result, he was unable to do the work on this visit. After deliberating on telephone connection, I learned that it would be more costly to ask the original phone carrier or our local cable company to activate this phone so I scheduled another appointment and went with their proposal. I learned that, given our history with the previous company, they gave us a discount on the installation. They came a few weeks later and installed this but, as they started to work on the 6-month service, Daniel noticed that there were other issues that were not up to code. He took the measurements on each floor to take back to his office to explain what work needed to be done to bring it up to code. *** note - the review started five months ago and finished in early February. Fast forward to January when the parts finally arrived. We scheduled an appointment during my vacation so my coworker met Damon in installing the parts and completing the service. It was a bit difficult logistically with parking in Chinatown but my neighbors were very accommodating in letting him park in their white zone. Three or four hours later, the job was complete. Thank you for getting this done and assuring me that our elevator is safe and up to code.

Took over for Stannah with maintenance on my mom's chair lift. They do fine work. I just wish…read morethat these types of companies had better emergency responses. What is a person supposed to do if they are trapped on this chair and it won't work! Anyway, they got it fixed within a week, so we are ok.