Beware! Nationwide Lift of El Dorado Hills, CA came in at about the same price as their competitor…read morebut won our business with their initial customer service and promises of keeping us informed every step of the way. But they failed miserably!! We had both of our elderly disabled mothers living with us and this elevator was especially for my mother-in-law whose room was upstairs because my mother occupied the downstairs room because she is a double leg amputee and could maneuver better in that space. But my mother-in-law's mobility was declining, so we had to support her down the stairs to get to her regular dialysis appointments, thus the need for an elevator. We started the process with Nationwide in early October 2021 and were given assurances that the work would be done in a week, sometime between the mid-January to early February 2022 timeframe. Once we signed our contract and paid our deposit, we never heard from them again, unless we initiated contact. During this time my mother-in-law had to have surgery related to her dialysis and became wheelchair bound as a result in late 2021. So now it's January 2022 and we are desperate to get this work done because there was no way we could manage getting her up and down the stairs. She now had to be put in a nursing home to wait for the work to be done and also so we could ensure that she was able to get to dialysis regularly. We begged Nationwide to give us a date and to give us a template that they promised so that a we could get at least get the preliminary work done ourselves to speed up the process but little was done on their part to support their commitments. Nationwide failed us and they failed my mother-in-law! She died on February 28, 2022 waiting for the elevator and after catching Covid in the nursing home that she didn't have to be in if Nationwide had done their part!!! As angry as I am with Nationwide, there is a bit of a silver lining! They agreed to refund our non-refundable deposit which we were grateful for. However, they kept $3000 of it because, and I quote, "We have to make some money on this transaction, so it's a 'restocking fee'." Hmmm, I was under the impression that a restocking fee is charged if the merchandise is received and returned by the customer. This shady company redefines the concept of customer service, trust, and integrity. BUYERS BEWARE!!!

Richard is my go to elevator resource. It is his group's level of professionalism that impresses…read moreme. He visits our job site to keep tab on where we are and he works very well with our team. I have had the pleasure of working with him on a prior project and now we are on for the second one. On our first one together, his after sales service was prompt and hassle free for our customer. And the education they provided to the end user was pretty good! Thanks Richard

I am an owner builder and worked on a luxury brand new construction. I met Richard and Reica…read moreConstruction in a home show multi year back and I am so glad that I did. They did an outstanding job on installing residential elevator for my home in Cupertino. Richard came to site multiple times, advised what I need and what I don't than being a sales person to add on items. Elevator in a new residential construction is more complicated and a lengthy process but surprising t was breeze due to Richard. This is "prime attractions" for guests coming to my home and specially elevators look high quality - thanks to an outstanding job done by Richard and team! They have already won my heart and multiple recommendations in Saratoga and near-by areas! Definitely will do business again!

They are very disorganized; one part of the company does not talk to the other. The scheduling…read morepeople don't communIcate with technicians. In addition, I had to fight to get a keypad for an elevator in a two unit building. They didn't seem to think it was possible; offered to give me physical keys.

Hankin Specialty Elevators delivered a beautiful competitively priced "value engineered" elevator…read moresystem for our large new home. Their install team was highly professional and coordinated well with our contractors. After one and a half years in service everything continues to work perfectly.

Reliable & competitive rates! I would definitely recommend rise up and Cody to anyone!read more

From the owner: At rise up elevator inc , we elevate more than just floors—we lift your expectations! Specializing…read morein state-of-the-art elevator installations, maintenance, and modernization, we bring decades of expertise, unmatched reliability, and a passion for safety to every project. Our team of certified technicians delivers tailored solutions, whether for sleek residential lifts, high-traffic commercial systems, or cutting-edge accessibility upgrades. We pride ourselves on prompt service, transparent pricing, and eco-friendly technologies that save energy without compromising performance. Choose us for seamless rides, peace of mind, and a commitment to keeping your building moving upward. Trust rise up elevator inc to take you to the next level!

Ben really knows how to run his business. In the hottest month of the summer so far he quickly made…read moretime to investigate my A/C issue and give me a competitive quote for a new one. He and his crew were always on time, worked very hard and meticulously. He was honest and upfront about the equipment and everything that was going to happen. They double checked a few days later to make sure everything was ok and I was happy. I enthusiastically recommend Ben and Lakehills Mechanical.

Ben at Lakehills is the best! He is incredibly reliable, honest, and reasonably priced. It's so…read morehard to find a contractor you can truly trust, and Ben is definitely one of them. He's the only person I'll ever use for HVAC!