I was an owner builder on a new construction home with no experience working with elevators. Come…read moreto find out I didn't need any as long as I had Nick and Cameron. These two (and the rest of the Summit Team) are top notch professionals. They were on-site overseeing every phase of the elevator prep and installation even if that meant we saw them every day for a week. If a problem arose they would be here within and hour (not bad since their office is 52 miles from my house) and have the issue corrected before they left. Elevators, whether a retrofit or new construction are a very big deal and finding the right business at an excellent price with experts who are proud of the work they do, means everything.

My experience has been Summit shows up on time, they are professional and knowledgeable. They…read morealways get the job done and I highly recommend!!!

They are Fantastic!! I have a lift I bought used and it has…read moreplenty of problems -- but they have to solutions to make it work and they are always on time and so thoughtful! I have signed up to have semi-annual service and would recommend them to anyone!

We have been extremely happy with the services of this elevator installation company. They built a…read morevery beautiful and well functioning elevator inside our home and we truly love it. They have been very professional and have responded to all our calls and inquiries in a very prompt and satisfactory manner. It has been a pleasure to work with them and we highly recommend them. N & D Bell

Richard's team installed a residential elevator for our 4-story house in San Francisco. This was…read morepart of my large building expansion and gut remodel project, which involved a significant number of contractors and subcontractors. During this project, I got a broad look into the different kinds of personalities, levels of experience and knowledge, and styles of project management that exist in the construction industry. Richard's team, and in particular, his foreman/project manager Casey, ended up at the top of our satisfaction list. They were highly trustworthy, knowledgeable, experienced, and dependable. They were clear about the specific requirements of shaft preparation from the beginning, and when our (rather negligent) general contractor didn't deliver properly, they patiently went through the requirements again multiple times until the results were right. While our general contractor was delayed on the critical path to starting the elevator installation, Casey's team made themselves ready to hit the ground within a week of notice and finished everything in 4 days, passing city inspection upon their first and only attempt. During their installation, they found something off about the dimensions, and unlike other contractors who could have tried to pawn the costs of the error on the homeowner, they decided to just special order the necessary replacement and eat the cost. This helped us gain time on an already delayed project, and I was infinitely grateful to them for keeping their eye on expediency. I highly valued how efficient my conversations with Casey and Richard were, how easily my questions were answered, and how consistent and reliable these guys were to their word, and how professional their crew was when they were here working. This is how construction should be, and I only hope that more contractors in the city could be as accountable as REICA. They are certainly my go-to on elevator work now. Furthermore, if I could hire them to be general contractors I totally would.

Richard is my go to elevator resource. It is his group's level of professionalism that impresses…read moreme. He visits our job site to keep tab on where we are and he works very well with our team. I have had the pleasure of working with him on a prior project and now we are on for the second one. On our first one together, his after sales service was prompt and hassle free for our customer. And the education they provided to the end user was pretty good! Thanks Richard

Highly recommend Paul and his team. Consistently go above and beyond to take care of us. My only…read morecomplaint is that they don't have a national presence. Marc Manna SR Vice president Facilities Pegasus senior living

I use elevator companies a lot in my line of work, and this is by far the best one that I have…read moredealt with. They have been fast and efficient. They are very easy to get a hold of and flexible to work with my availability. I am not an elevator repair person, and this company takes the time to help me understand what the problem is, then they propose many options allowing me to choose, without pressure, which course I would like to take. I appreciate their professionalism and kindness when working with people that are using the elevators as they are trying to inspect them. GREAT CUSTOMER SERVICE!!

We are so grateful to be partnered with STAR Elevator, and I want to especially highlight the…read moreoutstanding work of our main technician, Austin. From the very beginning, Austin has stood out as one of the most communicative, responsive, and reliable professionals I've worked with. He handles the maintenance of our two elevators here at Menlo Towers with a level of professionalism and attention to detail that gives us full confidence our equipment is always in excellent hands. Whenever a question or concern comes up, Austin is quick to respond, clear in his explanations, and proactive about finding solutions. That type of consistent, dependable service is invaluable to us as a community. Over the course of my management career, I've worked with several elevator service providers, and I can honestly say STAR Elevator, with Austin as our lead technician, has been the best by far. The expertise, reliability, and genuine customer care we've experienced are unmatched. Please extend our thanks to Austin and to the entire STAR Elevator team for delivering such exceptional service. We truly appreciate the partnership and look forward to working together for years to come.

Star Elevator was great to work with and was able to complete the work needed in order for us to…read morepass the state elevator inspection. Jasmine was able to schedule the initial work, request an extension with the state and complete the repair work required by the state. Jasmine kept me updated along the way and was very easy to work with. I highly recommend using Star Elevator.

We had an issue with our wheelchair elevator at our facility. When "Scott" arrived 20 minutes…read moreearly, we had a woman's class going on, he was extremely rude to our front desk workers and left us hanging. Once I arrived to the facility, I called "Scott" and he told me he has other things to do and hung up on me. Extremely unprofessional.

Owner/installer Scott was polite, his estimate was reasonable (and accurate!). Also he was ON…read moreTIME!! He worked quickly and was totally patient in explaining what he was doing. He also went the extra mile to deal with a tricky turn in my staircase. The lift works flawlessly (unlike the troublesome one he replaced). Scott removed a lot of debris and carefully cleaned up after himself which I greatly appreciated. It was the best experience I can remember having with a service provider.

These guys are top notch. Nick, Steve and Will are a pleasure to work with…read more They are professional, fair and honest. Often elevator companies will add extra charges to your bill but not these guys. I highly recommended them for elevator maintenance contracts as well speaking from my personal experience having a maintenance contract with them for the elevator in my building.

From the owner: Elevator repair and service provided in the greater San Francisco Bay Area. From old equipment to…read morenew installations we can provide you with the best of service to keep your elevator operating perfectly and in compliance will all State Preliminary Orders. Call us today for a free quote!

Hankin Specialty Elevators delivered a beautiful competitively priced "value engineered" elevator…read moresystem for our large new home. Their install team was highly professional and coordinated well with our contractors. After one and a half years in service everything continues to work perfectly.

They are very disorganized; one part of the company does not talk to the other. The scheduling…read morepeople don't communIcate with technicians. In addition, I had to fight to get a keypad for an elevator in a two unit building. They didn't seem to think it was possible; offered to give me physical keys.