Hankin Specialty Elevators delivered a beautiful competitively priced "value engineered" elevator…read moresystem for our large new home. Their install team was highly professional and coordinated well with our contractors. After one and a half years in service everything continues to work perfectly.

They are very disorganized; one part of the company does not talk to the other. The scheduling…read morepeople don't communIcate with technicians. In addition, I had to fight to get a keypad for an elevator in a two unit building. They didn't seem to think it was possible; offered to give me physical keys.

This kid driving HUGE company truck in the fast lane while head down n up watching his phone…read moresmiling and having a great time until he realized he was being watched...it only took him about 10 seconds...then proceeded to start changing lanes getting next to me and slowing down from 75ish to 65ish...started honking 15-20 yelling "AYYYY. AYYYYY"until I looked at him...he then started screaming out his window at me saying something about he is going to call the cops on me for recording him that it's illegal and a few other things... I took video but cannot upload... After checking these reviews on here Im guess this may be the owners son? Maybe not...but there has been an ON GOING AGGRESSIVE DRIVER problem!!! Ive called the office...30 mins ago...still no call back...maybe it's lunch break at 2pm???

Know nothing of their service but this guy nearly ran me off the road with my small children in the…read morecar. I don't know what the hell is wrong with you, but next time I am calling the cops. Speeding down the highway and swerving through traffic is a horrible idea while driving a company vehicle.

Richard's team installed a residential elevator for our 4-story house in San Francisco. This was…read morepart of my large building expansion and gut remodel project, which involved a significant number of contractors and subcontractors. During this project, I got a broad look into the different kinds of personalities, levels of experience and knowledge, and styles of project management that exist in the construction industry. Richard's team, and in particular, his foreman/project manager Casey, ended up at the top of our satisfaction list. They were highly trustworthy, knowledgeable, experienced, and dependable. They were clear about the specific requirements of shaft preparation from the beginning, and when our (rather negligent) general contractor didn't deliver properly, they patiently went through the requirements again multiple times until the results were right. While our general contractor was delayed on the critical path to starting the elevator installation, Casey's team made themselves ready to hit the ground within a week of notice and finished everything in 4 days, passing city inspection upon their first and only attempt. During their installation, they found something off about the dimensions, and unlike other contractors who could have tried to pawn the costs of the error on the homeowner, they decided to just special order the necessary replacement and eat the cost. This helped us gain time on an already delayed project, and I was infinitely grateful to them for keeping their eye on expediency. I highly valued how efficient my conversations with Casey and Richard were, how easily my questions were answered, and how consistent and reliable these guys were to their word, and how professional their crew was when they were here working. This is how construction should be, and I only hope that more contractors in the city could be as accountable as REICA. They are certainly my go-to on elevator work now. Furthermore, if I could hire them to be general contractors I totally would.

Richard is my go to elevator resource. It is his group's level of professionalism that impresses…read moreme. He visits our job site to keep tab on where we are and he works very well with our team. I have had the pleasure of working with him on a prior project and now we are on for the second one. On our first one together, his after sales service was prompt and hassle free for our customer. And the education they provided to the end user was pretty good! Thanks Richard