This storage is the most expensive in Sacramento by far. They also keep increasing their prices…read morealmost monthly. Slum lords

Don't even rent from them they lie about everything and they put your stuff up for auction when…read moreit's not been 3 months

Angue was a great help to me. I got everything secured via phone. My unit was swept out, clean and…read moreready for my possessions to be placed inside. You cant beat the price and security. Thanks Angie

I stored my motorhome here for over six months and never had an issue…read more The managers are capable and helpful making the process easy.

I moved in and couldn't be told when and if the rent would go up when I had inquired…read more Before my third payment, they went up $100. This is from only being $150 monthly to begin with. (They're hoping you've moved stuff and now you're out of state and can't do anything about but pay the higher rates.) So then I go on line and rent a larger unit since they do not allow you to get any "deals" for the same size units. So, I get on line and sign for a 6-month deal for less monthly than the smaller unit I was renting. SO, then I go in and check out my new unit, roll up the door and LO and behold Is some massive plumbing inside, blocking 3-4 feet of the entrance and takes up some of my real estate that I am paying for. Oh well, I accept it and move my stuff in. A few days later, I spoke to the person in charge at the time and stated I wasn't happy about that (losing space for their plumbing). When you rent a 10 by 10 storage, you expect to get use of all 10 feet by 10 feet, right? (Nothing was mentioned about signing any paperwork and giving them a key at this time) I didn't need all the space so it wasn't worth the headache. So days later, I get a phone call saying I need to give them a key for access and I have to sign a contract to allow them access for plumbing inspections if needed. Not happy but I say OK. I dig up a key and go to my computer to see the contract. What the He77??? The contract has nothing to do with access to my unit and why but is a contract for accepting packages on my behalf and they will not be held responsible for anything in my storage unit, period! I call them back and say I am not signing that. They want me to give them with access to my unit and take no responsibility? Why didn't they warn me before I moved in to that unit and offer some discount for the access and loss of space? Give options beforehand to prevent upsetting their customers? Since I won't sign, she replies and says, you'll probably have to move your stuff to another unit. I say that's fine. Because they thought who wants to move all their stuff AGAIN? WRONG! I feel so bad for the people who have to work there and get treated by "justifiably upset customers." Be honest, be fair and get treated back with the same.

I came out to perform work at this extra space storage on fruitRidge I was on site replacing a wall…read morefaucet and the staff and management were very polite and helpful It looks like a well-managed property and very clean if I needed a storage unit I would definitely use them

The ladies that run this place are very friendly and their dog is super chill! I have been storing…read morestuff here for a few years without a single issue. Family run too.

BEWARE. I am not a renter but hired by one to clear out their unit and I had the most unsettling…read moreexperience with a man claiming to be the manager so I came here to see what others had experienced. There were too many over too many years of accounts about this man's treatment. He yelled at me and threatened to call the police on me because I "broke a rule" that I did not know was a rule and over something I asked and confirmed was ok with the women at the desk about. I was calm and apologetic and he just escalated. I'm "banned" and never allowed to return. That is not going to be a problem.

I rented here for years. The last year this is what I found. Asked for credit due to damages. They…read moreare silent.

We went to check out some storage places in the area and we'll, it was just so easy here, we didn't…read morelook any further. We stopped by and asked for info and ended up putting a reservation on a spot that day. We came back the following day to finish locking it in. The process was so easy and hassle free. The keypad is easy to work to get in, the area is clean and well lit, and having 24/7 access makes my life easier. I didn't take the time to price shop because for the size we got, it seemed reasonable to me. No need to look any further.

I rented a unit there. I went away for 4 months on a VA disabled veteran. They had to fix the door…read more I had to give that manager my code. I came back and they stole anything of value out of my 10x40 ft storage unit. Now they're dodging me not taking responsibility and acting like they ain't know nothing about it. Meanwhile, when I went and looked on the desk they had one of my pieces of jewelry. I asked the manager about it. She said oh he found it and thought someone would claim it. You think that he would write it down the day, etc. Consumers beware. They only keep videos for 14 days. So anybody that knows about the system and knows it. The person won't be around at their storage. They rob us mine get ready. There's going to be a news consumer. Beware about it. And the insurance is written so that it's almost impossible to get insurance client. I'm not the only one I thought this place was spot on 4 0 I attempted to contact the manager upper management. They treated me like I was a vagrant. Very disheartening welcome to the new America business, right?

The storage staff is amazing here. Raeann and Lita are amazing and the manager is so professional…read moreand willing to help! this is my second time around using them and it's worth the opportunit!

I've been renting a unit here for two months, and so far it's been good dealing with Andy (who…read morechecked me in) and the other staff. I also appreciate the phone call from their office after I incorrectly place my lock on the unit's door. The old, giant elevator large enough for a car is pretty cool.

Randy was awesome. Save me some $storage place is priced fairly units are clean and it's right…read morebehind the police station in Galt ..awesome

Randy the site manage was awesome and beyond helpful with getting all dialed in! He was very…read morehelpful with getting things dialed in with my insurance which allows helps! Nice facility with easy access.

I've been with American River Self Storage for nearly a decade.This month marks 10 years -- and…read morethat alone should say something. I've never had an issue with my units, the grounds, or the overall safety of the facility. I genuinely enjoy being here. Over the years, I've referred many people, and at least four of my immediate family members currently rent units here as well. Office management is amazing Scott and Lawrence deserve real recognition. Scott is the on-site backbone of this facility -- the one you see constantly staying on top of the grounds, making sure everything is clean, maintained, and running smoothly day in and day out. His customer service is phenomena; he's dependable, consistent, patient, respectful, and always willing to assist. Lawrence is also phenomenal to work with -- professional, helpful, and always clear when handling anything that involves paperwork or questions. Together, Scott and Lawrence make the office run the way it should, and they're a major part of why I've stayed loyal all these years. When I need something done, they make the process simple and straightforward, every time. To be transparent, I do avoid dealing with one staff member: Ian. My interactions with him have been consistently difficult. His tone comes across condescending, like you know less than you do and he tends to complicate simple requests instead of clarifying them. A recent experience -- I was moving things between my two units and using the electrical outlet on the wall. I'd been plugged in for about two and a half hours with no problem, and then 45 minutes before closing Ian suddenly came out to tell me I wasn't allowed to use it. So it took 150 minutes for you to realize and address the issue. A few days later, I called to ask if they stil had any larger unit I oreviously discussed with Scott available so I could consolidate, and in the middle of the conversation he repeats, "And just to remind you, you also can't use the electrical outlets." At that point, it felt unnecessary. I heard you the first time I'm an adult, I understood it, and repeating it came off exactly the way my experiences with him usually feel. Aside from that, this facility has been nothing but dependable -- clean grounds, secure units, and reliable management. I've been here almost ten years, I currently have two units, and I don't plan on going anywhere else. If you're looking for a storage facility you can actually trust long-term, with staff who genuinely take care of their tenants, ask for Lawrence or Scott. They're the reason so many of us stay loyal to American River Self Storage.

I had to down size from two units to one and on top of that I was late on both I went down to…read moresquare up this deal I had gotten both units on a promotion so what I thought was going to be a huge hassle Scott made this deal a breeze thank you much greatly appreciated.

Quick, easy move in, then was able to get a cheaper unit after several months and that experience…read morewas just as easy to transfer into with no issues. They are very clean (came from a place infested with mice... YUCK) I've had zero issues with anything there. I wish they did stay open a little later due to work hours but I make it work when I need to go. I'll stay here as long as I need to, very convenient also. PS... WE LOVED THEIR CUSTOMER APPRECIATION PARTY THEY HELD last year! Thank you for thinking of us too!

I started out renting from MV Self Storage due to proximity to my home and safety it offers. Not…read moreonly is this is a great place, clean, temp controlled, safe and easy to use but the management is outstanding. I highly recommend them for your storage needs. Great value.