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    Siding Vault

    1.0 (1 review)
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    Services - Siding Vault

    Window installation

    Window repair

    Window replacement

    3 More Services

    Siding installation

    Siding repair

    Siding replacement

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    2 years ago

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    Michael A.

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    Universal Windows Direct of Atlanta - 4 lite sliding glass door in the place of 3 windows

    Universal Windows Direct of Atlanta

    (37 reviews)

    We could not be any happier with UWD of Atlanta. We always get 3 quotes for any major renovation…read moreand their quote saved us over 10k from the next closest estimate. Charlie showed us different options of things that we could do to save money without changing the footprint. Eugeniy kept us informed on the timeline as the windows were being made and then as the installation crew were installing. The installation crew were very tidy, professional and had all 32 windows installed in 2 days. Eugeniy stopped by to inspect the work. Completely seamless for us and by far our easiest home renovation project. I highly recommend Universal Windows Direct Of Atlanta.

    I had a fantastic experience working with Universal Windows Direct. We had six windows to replace…read more(which met their minimum) and the owner Eugeniy responded to my Yelp request quickly, scheduled my consultation for the same week, and was responsive through every step. The sales person Charlie met with me and took the appropriate measurements, was respectful of my time, and gave us plenty of options. Their professionalism was what sold me on the company--they were not trying to upsell me, or overcharge like other companies would (one other company gave us a 3 hour sales pitch and quoted 20k for the same six windows). Universal gave us a reasonable price and didn't take up unnecessary time. Eugeniy personally ordered the windows to the custom measurements, and when they arrived he brought one to store so that it wouldn't be damaged in transit. He had recommended that we install a new window in our exit door and it was the right call--that entire area looks much improved! The installers were prompt, professional, and the end result was clean, precise, and expertly done. Eugeniy himself came to check the quality of their work and made sure it was done to his standard before receiving the final payment. It is difficult to know who to trust with these projects--if you're looking for knowledgeable professionals who will meet your budgetary and time constraints, with great communication this is the company you want to go with. We will definitely be back in the future for other windows in our home!

    Atlanta Area Window & Door - gap between the sweep and the floor.  this was later fixed after a second contractor intervened.

    Atlanta Area Window & Door

    (17 reviews)

    I have used Atlanta Area Window & Door 2 times for front door installation at two different…read moreproperty locations. The first time, I'd give them a 5 star. But the second time, I'm giving them a 3 star. I don't have much to say about the first experience since I thought that they did a great job that I hired them for the second job. However, the second job was riddled with issues and heartache. I shopped for quotes from different companies and I awarded the job to Mark and his team. The reason I award the job to Mark is not due to the price but due to the thoughtful and experienced comments he made and when he addressed my questions. I thought that this guy was someone who care and was not in the job just for the money. However, Mark is not the one that actually does the door install. He had a different team install the door and that would be fine as long as there were no issues with the door install. But there were issues. The installation team are great people - someone you could grab a beer with and chat. But they lacked the problem solving and attitude of someone who owned their own business. Issue #1: After the door was installed, the door did not close well. I had to push extra hard to get the door to shut. I asked the installer if there is something he can do to fix that. He did what he can on installation day (took an entire day to install and they worked past 5pm) and had to come back on a different day. On the second day, they made some changes to the door sweep. This made the door close better. However, this created an issue with a gap between the bottom of the door and the floor. While walking outside at night, I saw streams of light shining from under the front door. This allowed insects to enter my house. I brought this to Mark's attention and asked him not to send the same crew to fix the issue because the installation guy had already told me that he did everything he can. Mark was able to ask another guy to come and fix the issue. The new guy showed up and fixed the issue within 30 mins or less. This guy owned his own door installation business and does the door install himself. During the whole ordeal, Mark showed up on day one to supervise and ensure everything was on track but he did not attempt to remedy the work himself. Issue #2: I paid the original door installers $xx (i forgot the amount) in cash to install a nest doorbell. The doorbell was installed but did not work because a transformer was required and they do not install transformers. I had to pay a separate guy to install the transformer. In hindsight, I would should have paid a separate guy to install doorbell who can also install a transformer if needed. This was probably my fault but I felt like I paid for something that didn't solve my problem. Issue #3: 1-2 months after the door was installed, i noticed that pads at the foot of the door had ripped. I asked Mark to fix and his response was that he would send some pads in the mail for me to fix myself. It's been a month and I haven't seen any pads in my mailbox. I paid almost $6K for doorframe and door (which i still have to paint myself). For this amount of money I was expecting a better streamlined, worry-free experience.

    I have never had such a horrendous experience with a company EVER. Unethical, predatory employees,…read morespineless owner. I reached out to several companies back in May 2024 as I thought there was an issue that required window replacement, but it turned out I could fix it with caulk so I did not proceed with any quotes. My quote was done by Jeff. During my quote session, Jeff made several comments that I took as a misunderstanding of social cues, but I now know were not. Two months after my initial quote, I received a text message from Jeff's PERSONAL device. Prior to this, he had only communicated with me via a work device. This text from Jeff was disturbing, inappropriate, and concerning from a safety perspective. Jeff ABUSED his access to customer data to hit on a customer nearly HALF his age. I was hesitant to reach out to the company as I did not know these men (The owner, Mark, and Jeff) and feared retaliation; however, I did not want this to happen to another young woman so I left a review through the BBB. Mark reached out within a few hours expressing his apologies and disgust with Jeff's actions and assured me Jeff would be fired first thing Monday morning. I spent the weekend beefing up my home security system just in case. Come Monday, I hear nothing. Which was fine at first. Tuesday morning, I received an email stating that Jeff was not fired, that Jeff was a "good man", it would "be a loss for us to have to let him go", and asked for my forgiveness. Our definitions of what make a good man are vastly different. I also let Mark know that I would not be manipulated into offering my forgiveness for the sake of politeness or either of their consciences. After letting Mark know of my disappointment, I was told that Jeff never meant to send the text but "accidentally" pressed send while editing the text. This does not explain how Jeff got my phone number on his personal device in the first place. The argument they may use was "there was a discussion about his motorcycle while he was in your home and wanted to follow up on that conversation" but I invite whoever reads this to put themselves in my shoes. A man whom I do not know is in my home and is rambling about his hobby. He already inappropriately hugged me when he saw I owned power tools. Would you feel safe as a petite woman telling a strange man twice your age and twice your size "no, I do not care about your bike. Please leave"? I have already told all of my friends never to use this business due to the lack of ethics and a spine from the owner and its' employees. Your personal information is not protected and enlisting this business to do work to your home is only putting yourself, your wife, your daughters, and your family at risk. My intention here is not to get Jeff fired, but to notify my neighbors and fellow Cobb residents that this business is untrustworthy. His actions regarding this matter are well within his rights as owner and they show his backwards priorities, lack of character, and bad morals. But it is also within my right to protect other women and homeowners in the Cobb area from people like this.

    The Window Source of Athens - Window he replaced

    The Window Source of Athens

    (19 reviews)

    After more than 30 years in our home, we decided to replace all the windows. I contacted and got…read moreestimates from three companies. Two were "Big Box Stores," and the third was The Window Source. The Window Source estimate was considerably lower and the window quality and warranty was equal to or better than the Big Box Stores. So we took a chance. I'm pleased to say, they delivered as promised and beyond! We are extremely pleased and give The Window Source our highest recommendation. We also found the office staff courteous, helpful and professional.

    I called to make an appointment for someone to come out and give me a quote to replace my windows,…read moreand although it was a week or more out, I was hopeful. The salesman Adrian Salazar called me the morning of the appointment to make sure I was still wanting him to come out, which I always appreciate a heads-up. And of course I was, I had lots of bugs coming in through the old original windows in my house I had recently moved into. Adrian was very personable, and full of information that I was seeking, in order to make sure all my needs were met. He quickly measured and gave me an estimate (at my urging because of those bugs!) I didn't even need to think about it, the product looked amazing, and with SO many choices. I loved the aluminum "capping" in a choice of colors for the exterior, with the interior being nice and white. I might point out that I got the 9000 series because the glass area size is greater, with a thinner vinyl frame, and I want all the glass I can get for that natural light! Adrian warned me that the email with the timeframe would be way out in the future, but it wouldn't really be that long. To say the least, when I got a phone call from Eric Rice the Project Manager saying my windows were ready, I was in shock! It had only been 25 days since that appointment with Adrian! And better yet, Eric asked if I could have them come the next day "or is that too short of notice?", my answer was a resounding not too short of notice, but yes, please. I might add that Eric also answered my myriad of questions because I wanted to make sure I had the house completely ready to get those windows installed. The next morning Marcelo and his crew started right away and knocked it out, working the entire day, even through the rain. And the results are wonderful. I absolutely love the aluminum capping which they form to the exact profile of your window trim, complete with mitered corners. They also use matching colored caulk, so that the gorgeous trim is seamless. Another great thing about these windows is the locking mechanisms on them, since they are low-profile and have a smooth feel to them. These 9000 series windows also have super smooth operating lifts in the sides, so they're easy to raise and lower both sashes and they also both tilt-in for cleaning. I only have wonderful things to say about this company and have never had such a positive experience with any type of home repair or renovation company.

    Siding Vault - vinylsiding - Updated May 2026

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