I could not have prepared myself for the 10:30pm phone call I received last august from a girlfriend of mine informing me that my spa was on fire. I'm Operations Manager of REMÈDE SPA at ST. REGIS ATLANTA. She was actually staying at the hotel and was party to the evacuation process, etc. That night was awful, not just going to see all of the fire and water damage, but mainly because I couldn't wrap my head around how I was going to manage this huge mess. And that is where Property Action, LLC enters the story. The same girlfriend I mentioned earlier gave me Russell's business card. She used Russell and his team earlier that month when she experienced her own fire-loss - her residence (which oddly enough is what landed her at the St. Regis.) Quick on the draw, the very next day Russell was onsite for a walk-through of the spa with me. He examined the damage, assessed the situation and designed the entire project around my goals using his experience. I wanted excellence in every aspect of the job -- from fire remediation to the detailed cleaning, restoration and renovation. Property Action, LLC delivered beautifully. If the baseboards were not cleaned properly, they were re-cleaned until perfect; Russell made sure of it. Nothing was overlooked. Operating within the St. Regis, my job requires I not accept anything by the highest quality -- Property Action has the same drive for excellence. I will definitely use them again. read more

I recently used Property Action to replace the brick front porch on my 100 year old home in Virginia-Highland, which was in a poor state of disrepair. The floor was terribly sloped, and the foundation was sinking. I had gathered a handful of quotes from other contractors, each of which proposed merely stabilizing the existing structure and making minor cosmetic improvements. That approach would have addressed the safety concerns without improving the appearance. Russell came out and quickly converged on a completely different approach of removing the existing porch completely and replacing it from the foundation up. None of the other contractors even mentioned that option, as it required stabilizing a room above while the underlying structure was under construction. Notably, the quote from Property Action was the same as the other options, which was surprising as replacing the porch required all new materials (brick isn't cheap). I ended up with a completely new porch that is perfectly level, structural sound, and aesthetically perfect for no more money that it would have cost to band-aid the ugly old structure and leave it looking ugly. read more

WE LOVE OUR NEW KITCHEN!!! Russell and his team did a wonderful job renovating our kitchen this year. Our first meeting to discuss remodeling to the finishing touches were stress free and enjoyable. Russel has an eye for detail and was able to make recommendations that would give our kitchen a first class remodel and stay within our budget. Russell works with a professional team who were always friendly during their time in our home. Russell's communication was timely and always responding quickly to questions or ideas. He was also not afraid to give a different opinion that would benefit the final outcome! We appreciate his honesty. We have worked with RusselI on other remodeling projects and I would continue to recommend Property Action and look forward to working with them again on our next remodel project! read more

I am VERY happy with the work Russell and his crew did - and I know I'm a demanding client. They turned a 1920s back porch into a beautiful modern spa bath and laundry/storage back entry, still in keeping with the house. Russell was both exacting and flexible in orchestrating my expectations. I began with an architectural plan and Russell made suggestions that created huge improvements. I came to trust, not only his expertise but his judgment - down to the details of paint colors! His crew did a beautiful job on custom cabinets, tile work, and metal stair railings. I had several other estimates and Russell's was quite fair. I'd definitely hire Property Action again without reservation. read more

I had a very difficult project that they tackled easily and completed promptly all while doing an exceptional job. The work required precision and careful carpentry around mounting an oil painting on specialty tracks over a fireplace. It was definitely an out of the ordinary need that many contractors would be afraid of even attempting. Russell figured out an excellent solution that was extraordinary and the installation was done with amazing care. We could not be more pleased with their intelligence, ease to work with and work ethic combined with the end result. Definitely a job well done by them! read more

One of the greatest experiences, professional, insightful, easy to work with, they create the exact image you are looking for and are there to even help you carry sample tiles to and from the car without you even asking for help. They will hold the heavy tiles against any wall or floor and give you small samples and apply one or more coats, to show you the exact end result. Out of the box thinking and organization make them a pleasure to work with and recommend to anyone out there looking for a new alteration to any minor or major project! read more

Property Action did a great job on our Mornngside renovation. Russell and his team were very engaged throughout the process - from conceptualization and permitting to construction and final details. They were responsive to questions, design changes, and knocked out the final punchlist items quickly. It has now been a few years since the renovation was done, and we are still very happy with the quality of the work. We recommend Property Action to our neighbors and friends! read more

Property Action is an exceptional contractor who worked on an extensive project at our home. They are meticulous in their attention to detail, communicate effectively, and ensure that the client is satisfied at each step of the process. They creatively solve problems, suggest ideas, and help fix problems from other contractors. They have significantly improved the look, functionality, and safety of our home, and we would highly recommend them to others. read more

Property Action LLC is a certified and licensed Contractor that PAHO Foundation recently had the pleasure of working with. Russell and his team did a fantastic job on our new office in Atlanta, GA and were extremely professional and efficient. The crew worked hard to complete the construction work in the agreed timeframe. We would highly recommend Russell and his team for construction-related work! --PAHO Foundation read more

I hired Property Action to renovate my second open bedroom. I live in a modern high rise loft and their team installed and secured a closed off second bedroom with a door to the existing bathroom. The team were clean and efficient. The project took a lot less than anticipated and communication with contractor and team was . I will hire them again for any future home renovations! read more

We had our home completely renovated by Russell and his team about 5 years ago. It was a wonderful experience and we were so happy with the end result! We are now in the process of moving to MI and so sad to leave our ATL house. We called on Russell again to help with some minor fixes and service a few items and again are so pleased. We highly recommend Property Action. read more

Highly recommended - Russell and his crew have done many remodeling jobs for me, and their work is superb. He is timely and responsive and addresses any issues you may have. His prices are very reasonable. I would recommend anyone to Russell who needs a renovation or remodeling job to their house. read more

I couldn't be more pleased with the work done by Russell and his staff In renovating my bathroom. Russell demands quality work from his workers and that shows in the final product. I recommend him highly and would use him again for any future home renovation projects. read more

The team repaired and refinished my wide-plank pine floors in my kitchen and it looks amazing. They were able to work within a tight timeframe as I was selling my house. Great work, great customer service and they cleaned up after they finished the work. Awesome. read more

I used Russell and h is team to renovate my loft. They did a total renovation, new kitchen and new bathrooms. They are easy to work with and pay attention to all details. I would highly recommend them to work with as you consider your renovation needs. JIM read more

Russell was extremely detailed in his review of our project. He was diligent about staying within our budget while maintaining a high level of integrity regarding codes and business practices. Communication was timely and efficient. read more

I am so pleased with the work Property Action has completed for me. They have done done an excellent job with my large renovation.