Sid Dillon Lincoln Buick Hyundai Loved it This is my 3rd purchase from Sid Dillon. As a customer service and leadership trainer, I give them an A+. I am a very picky consumer and used to buy a new car every year because I was never satisfied. (I lost my shirt in sales tax!) Sid Dillon cured me of that and my Hyundai Elantra only gets serviced there - they kept me coming back and happy with just a simple free oil change every few. The staff in Service seems to stay there a long time and know my name, or at least, my car. They take very good care of customers and the waiting area and rest room is very nice. One year I even enjoyed Christmas Caroling while waiting. This time around, I was matched with the PERFECT salesman for me, Jamie J. That personalized relationship through the buying process made it enjoyable and not "the necessary evil" I anticipated. I owned my other car for 8 years and didn't know what to expect in buying another new car. Jamie kept it fun and I now consider him a friend (and want to send him lots of new customers because he's just that nice!) read more

My experience with Ryan Warner was absolutely appalling. During negotiations, the salesperson became visibly upset after they made a mistake in the pricing. Rather than owning up to it, they tried to dismiss the error and refused to make any adjustments. The situation quickly escalated, and the salesperson's behavior was so aggressive that it bordered on physical intimidation. It was shocking and incredibly uncomfortable. This dealership should be embarrassed to have someone like this representing them. It's clear this person has a history of aggressive behavior, and it's unacceptable that they're still employed here. I strongly advise against doing business with this dealership unless you're prepared to deal with dishonest tactics and potentially dangerous interactions. A business should prioritize customer safety and respect, and this place fails on both counts. read more

My boyfriend and I had been to 2 dealerships and were promised vehicles(was even given a car then got a call back a week later and was told we had to give it back with no explanation) and finally I told him we were coming to Sid Dillon. We explained the situation and they could tell we were beyond discouraged and I was nearly in tears cause I felt so bad. They worked until the closed the first day we met, then the second they called us and told us we got approved for a car! They worked with my work and driving schedule( I get off at 5 but my boyfriend lives in Blair) and stayed an hour past close so we could leave that night with the car. Seriously loved all the workers there in every department. Beyond friendly. Didn't treat us like a sale, they definitely treated us like family. I'll definitely be coming back soon to upgrade my car. read more

I brought in my vehicle with a letter from GMC stating a part would need to be replaced. They were clear up front with me, that they often see other things that need repaired while replacing the other part. They gave me an estimate for those too, so I was prepared. However, it turned out not needing anything additional. It would have been an easy situation to pull some funny business, as they were all parts I will never see. I appreciated them being upfront with what might be needed, and I definitely appreciated their honest dealings. On top of all that, they were very professional, courteous, and of course I love the free car wash! read more

I get treated better at Sid Dillon (South 27th), than anywhere else in my day. Everyone in sales, service and the office looks at customers and greets them with a ready "hello" and a smile. The work and attention to detail that I've experienced in the GM Service side, and the body shop in the past, is been top notch. Matt R. and David N. are pros, and behave as if the customer they are working with is the most important person there, and not one of many customers in a line. The check-in is easy, the car wash is a treat, and the courtesy transportation to/from work and the dealership is appreciated. read more

Traveling through Lincoln on our way back to Missouri and had a nail in our tire. No repair shops were open but we found the Nissan dealership and the salespeople there were so helpful! They gave us a loaner and we left ours there to be checked out first thing in the morning. Thought for sure we would be purchasing a new tire but they were able to repair it for $15 and then even washed and vacuumed out the car. We were back on the road by 9:00!! Awesome customer service! Lincoln is blessed to have such a service-centered dealership. read more

I had to have my car towed over there due to what was later determined to be a failed fuel pump. Although the repair was expensive due to the location of the part and the labor required to get to it, it was fixed quickly and the service writer kept me constantly informed on the progress of repairs. The car was ready within a few days and the cost was less than originally estimated. I am very satisfied with Sid Dillon and would recommend this dealership without reservation. read more

I have worked with this company since 2009 and have had only excellent experiences. From the complicated government paper work of the "Cash for Clunkers" program through routine maintenance and a couple of body shop visits, the staff has been kind, efficient and reliable. On the last visit they explained issues thoroughly and were willing to work with me in selecting the maintenance I could afford and which to delay. As always the work was done quickly and as promised. read more

Replied to the first e-mail from you but it did not go through as it has previously not. tried answering to that e-mail address and still not sentl Last try. I was very pleased when I got the call at noon on Wednesday that the car was ready to be picked up. When the appointment was made for Monday I was told it would probably take a week.Repair looked fine. I did say I thought the service man might have offered to lift my walker into the car. read more

Really great place to purchase vehicles. Their willingness to bring vehicles from their other locations so we didn't havw to drive out of our way was really helpful. Never going anywhere else to buy vehicles. Really loved their accessories program. Was able to get the protection I needed for the car and it was easy to do! Overall I am beyond pleased with the experience working with everyone at Sid Dillon Nissan Hyundai Buick read more

Sid Dillon's service crew is terrific. I arrived early for the scheduled service and received a friendly welcome. The rep was knowlegeable about what was needed according to mnfgr specs. The waiting area was comfortable and clean. Coffee available. When service was done, the rep came to me, explained what was done and had my freshly washed car waiting for me at the front door. read more

Everyone was very professional and efficient. The process was quick, which is good because I hate the paperwork part of buying a car. The salesman we worked with was energetic and has a great personality-makes for good sales. We never felt pressured into buying a new car, everything was designed around what we wanted and the timing we wanted. read more

The service team is always great. I had Dave this time and he is always so professional. They always ask if they can wash and vacuum the car, which I always appreciate. I also have a Honda vehicle and when you take your car in to for service there it comes back looking the same way you took it in. I am definitely spoiled by Sid Dillon Buick! read more

Several years back I purchased a Buick Regal from Sid Dillon. The experience was simple and fair. A short while later the new Buick started acting up on accelerating which posed a safety issue. Sid Dillon did everything humanly possible to remedy the situation. I am very pleased with the dealership and give them 5 stars for their services. read more

This dealership always goes above and beyond to ensure customer satisfaction. I have dealt with them for years and they continue to exceed my expectations. I'm surprised by a few negative comments about the body shop. All the members in my family have used the body shop in the past and have always been very pleased with the service. read more

Mike W and sherry in financial were extremely helpful. We came in on a very busy day and never felt like they were rushing through us to get to the next customer. Mike was knowledgeable about the car we were interested in and never felt pressure to purchase. He was honest and straight to the point. We appreciated that very much! read more

RYAN WARNER at the 27th and Pine Lake Sid Dillon store is excellent! We found him by accident, but so glad that we did. He is not your typical car salesman. He was honest, knowledgeable, and was true to his word when we had an issue...he took care of it, no questions. I felt like he wanted what was best for us, with no pressure. read more

Worst experience by a small brained sleezebag Nick Hunke claiming to be a General Manager. This piece of shit animal is the reason I will never do business with them again. Rude, thinks they know it all. Hope your bosses do something about your attitude unless they plan to close up business soon!! read more

Sid Dillon' s service team strives to make the vehicle repair experience as painless as possible. They are fast, efficient, and very attentive to customer concerns.I truly feel like I am appreciated as a valued customer when there. I have always had a positive experience at Sid Dillon's! read more