Leased a brand new car. Had it serviced 10 days before a trip. Car broke down. I was stranded. They refused to help and said I would be charged for the tow and repairs. Got towed to Woodhouse Nissan in Bellevue where they gave me a ride home, they fixed the car free of charge AND drove it back to Sid Dillon Nissan. read more

I am a loyal patron of Sid Dillon Lincoln. I have bought or leased a number of vehicles there, as well as have been a customer of their body shop and service center. My first purchase was after my husband had suddenly died and I needed to replace his company car. Nick Hunke helped me through the whole process. Two decades later with Dan Volnek's as my contact, I still support Sid Dillon Lincoln because of their integrity, customer care and fair pricing. read more

Was just looking an hour before they closed. Told them i was a disabled vet, & had Costco membership car plan. They told me they would get me a good deal. Traded in a 2016 Camry SE with 50k miles. They gave me 10k on trade in. Later had to go to DMV for some paperwork snafu to help them. Put armor ceramic coating, extended warranty, without asking, (credit score 774) 6.5% interest c local bank. Charged me 2700 over what my Credit Union could've got me. This was in 03/2019. My Credit Union helped me get the extras off and save 4500 in interest payments. I paid 36,700 should have been 34,000 even. Vehicle is almost paid off and i want to buy another new car c better gas mileage. Guess, who won't be getting my business. read more

Purchased our 8th Nissan from Sid Dillon in June. It was a 2022 Rogue. It worked for 4months and the computer went out, and had to wait for a new part. Delivery date, indefinite. The dealership refused to fix it saying we had to wait on Nissan. We requested they let us out of our lease, switch cars for a working vehicle, or trade the part from one of their cars so we wouldn't be stuck paying every month for a lemon. They Refused. We have been loyal customers for over 7 years and were treated horribly the ONE TIME we needed them. We caution anyone considering buying a car here. Save yourself money and stress and just DON'T read more

We bought a low mileage Focus from Trent at 12k, way above book value, assured that these low mileage newer cars go for way over book. Pointed out issues that needed fixed on the test drive and were assured that they would get fixed up on the "safety inspection" when it went through the shop. It didn't, we had to take the car back to get it addressed. A week after that, the transmission failed and left us stranded. After a month of waiting, we got the transmission repaired and it still shuddered and shook when shifting. We tried working on trading it back in for something more reliable and got little support. After weeks of trying, we asked them to buy it back. It took 5 days to get a price and they offered us $4,500 for a car they just sold us for $12k that we had put maybe 500 miles on. We would've been more than happy to accept 8 or 9k for this and taken a hit. We escalated this to Matt, the manager, and got no support. It's really disappointing that a dealer of this size refuses to stand behind the products that they sell. read more

Memorial Day weekend I was shopping for a new Altima SV on the net from my home in Topeka as I knew exactly the trim that I wanted. I asked 5 different dealers to confirm or provide their internet pricing on that Sunday morning and all 5 responded pretty quickly. I gave each the exact same parameters: My wife and I were motivated buyers and were making our decision in a few short days, I had financing in my pocket so it was a cash deal, I didn't need to see or test drive the vehicle as I had rented this model/trim for 2 recent, extended business trips, and I just wanted their best 'no haggle pricing'. On Tuesday, I received an email from Duane K, sales manager, laying out his discounted price with the VIN # so I could reference it back to the actual car they had in stock. I asked him to send the Purchase Agreement for review and early Wednesday morning it was executed and returned to him. He honored his quote from his email and I honored my pledge not to haggle his quote down 1 cent. I made arrangements to make the 2 1/2 hour drive to Lincoln to take delivery and that was a pleasant experience too. There were a couple of minor glitches that arose but Duane stayed on top of those to my 100% satisfaction. I have to admit, I was skeptical that the car I purchased on-line was going to have only 7 miles on the odometer when I took delivery but it did! Very honest and trustworthy. read more

Talk about above and beyond!! Larry in the service station was kind enough to squeeze us in after we called about having car issues during a cross-country road trip. We were driving from Columbus, Oh to San Diego, CA and the mileage put an obvious strain on our vehicle. Larry went absolutely above and beyond by seeing us on extremely short notice, having a tech look at more than what we asked for, and topping off our fluids at no cost. We were so surprised to hear that we didn't owe anything and he simply smiled and said "Welcome to Nebraska." So awesome and so so kind! Definitely genuine people providing incredible service! Thanks so much to Larry and the service team for getting us back on the road :) read more

I bought a Nissan Murano from this location and everything about the experience was positive. From the initial sales experience through the financing, I was treated fairly and respectfully. Over the years I was so impressed with the service department finishing my work on time and with excellent results, that I purchased another newer model Murano from them. If you are looking for a dealership that will treat you with top notch customer service and leave you feeling happy with your purchase, Sid Dillon Lincoln is your place! read more

I looked at a Ford Focus at Sid Dillon's used lot on O Street that I liked and for which I wanted to trade in my car and some cash. The salesman made an initial offer that was not acceptable and after some degree of haggling (which included the manager, Bill Koch) we settled on a trade difference of $1,000 provided I have a "check engine light" issue fixed on my car. We did not have a signed agreement as I was looking at other cars. The next day I received a call from the salesman asking if I had made a decision yet and reminding me that Koch had agreed to trade for my car and $1,000 cash. I told the salesman that I would indeed trade for the Focus on those terms and as requested, had the issue that caused the "check engine" light repaired. I then went back to the dealership. The salesman was not there but Koch was. Despite his earlier promise, Koch told me that he wanted $1650 and my car to make the deal. I politely declined and left although I was pretty angry about being lied to. Although we had no written agreement, I do expect business people to keep their word. Bill Koch did not. I consider this dishonest and unethical, to say the least. The salesman contacted me a couple of times regarding trying to still make the deal work but I guess he got tired of trying because I never heard from him again. A few days later, after I had posted a negative review of this dealer on another website, I received a call from the general manager, Nick Hunke, who was very apologetic and offered to sell the car at the original agreed upon price. I was still a little upset and told him I would let him know in a day or two. Two days later I called Hunke and left a voicemail message agreeing to buy the car but never heard back from him or anyone else. To treat a longtime customer in such a manner is unacceptable, in my opinion. The sales manager, Bill Koch, doesn't honor his promises, and apparently neither does the general manager, Nick Hunke. I cannot in good conscience recommend this dealership and their empty promises. read more

I've bought my fair share of cars and I still get the same treatment: crossed arms daring me to leave, pressure on my way out the door, and then attempts to backtrack and deal after the fact. They act like that those "few extra dollars" are no big deal when they won't come the last leg to make the deal, but I'm the one who has to be reminded every month when I make the payment. Sid Dillon was upfront and quick to make the deal I was looking for. I was worth making the drive down from Omaha for sure. Trent Tegtmeier was great to work with. I walked out feeling good about the purchase and that's all I want at the end of the day. Woodhouse convinced me to make the drive and it wasn't worth the time. Sid Dillon was worth the drive. read more

I leased my first vehicle through Sid Dillon Nissan and the experience has been nothing but positive. The employees are courteous and welcoming each time I go for an oil change and are happy to help in any area of concern. They even call to check in on how I'm liking the vehicle and to answer any questions I may have! Great service! read more

Excellent customer service and made my first time buying a car a great experience. As soon as as I walked in, Alan greeted us and was very friendly. Unlike other salesman he really listened to what I wanted and explained things. He didn't try to pressure me into buying certain vehicles and stuff. He straight up honest and very accommodating to the point he even drove us to drop off my rental car and back to the dealership. While waiting for my paperwork, he checked on us and spent time to keep us company. Mark from the financing department was just wonderful in explaining all the paperwork and worked really hard to make sure I got a good deal that worked within my range. He was very friendly and made the whole process stress free. They really do go out of their way to make you car buying experience great. I will definitely come back to them for any of my future car purchases. Great customer service! read more

Sid Dillon Nissan - Car Dealers Near Me - Lincoln, Nebraska

Made an appointment to have my keys programmed and two estimates (one for the body shop). Was there for 2.5 HOURS...with an appointment???? Told me I had a tire issue-which they fixed the hole from the nail. Drive home (the complete opposite side of town) only to find out I didn't get the body shop estimate! What did they do in that 2.5 hours?! Programmed two keys, fixed a hole, and did one estimate. Complete waste of my day, as I didn't get everything done that needed done. read more

Purchased a 2013 Buick Encore. Six week wait for delivery from factory. Scott kept me informed as to the process and finally excitedly called me to announce delivery. I was really impressed. Sherry, the finance person was friendly and above all very efficient. Great experience from beginning to end. Nobody had to SELL me anything. I knew what I wanted and Sid Dillon Buick provided a most acceptable source. Nice bunch of folks!!! read more

Long story short, the new car buying experience last year wasn't fun but it never is. We were in a truly emergency transportation situation with my elderly father in Nebraska. I live in California and my brother in Lincoln helped me purchase my father a new car to get back and forth from his rural southeast Nebraska home to Lincoln for chemotherapy and radiation appointments. A 2015 Nissan Versa S sedan. We were hardly in a position to have time to get a good deal so we paid pretty much the full MSRP (got about $300 off). I flew in to Lincoln, wrote them a check for $14,200 and prepared to leave. They had one key for this new vehicle and acted slightly put out when we insisted on a second key. "We can't find it". This is not the way I typically do business but we left with the one key and that was it. There were twenty other things to deal with that day so we just let it go. My father died a few months later and we had a nearly new car (4,200 highway-only miles) that is in absolute mint condition. Obviously, I hoped to not lose too much on it by taking it back to Sid Dillon to see if they would buy it back. They made several thousand $'s off us the first time and I was hopeful they may settle for only profiting another $1000-$2000 and take it off our hands. I still live in California and dealt with Kody Spano via a phone call. I asked to speak with either the new or used car manager and he represented himself as one. We spoke at length about the car, he had all the records from the purchase a short time earlier, and he understood exactly what he was dealing with. He said they would buy it back for "all-in, somewhere between $10,500 and $11,000" as long as it was in the exact condition I described. It is new, unmarked, and you can't tell it has even been driven other than it has 4,200 miles. After all my brother had done for my father locally, I was trying to do as much of the pre-work as possible for my brother and not waste his time -- Kody assured me that if I accurately represented the car, that's what they'd pay for it. Losing $3200-$3700 on a virtually new car wasn't something I was wild about but I've purchased and sold numerous cars in my life so it was about what I expected. My brother took the car in. He got there and Kody passed him off to another person who represented himself as one of the managers and told my brother he would buy the car for $8000 and not a dollar more. My brother pointed out what I had been told by Kody but the manager passed that off easily and stated again that the offer was $8000. Obviously, that was the end of it, my brother has dealt with several Lincoln car dealerships over the years and says he fully expected this to happen, he just left in disgust. Obviously everyone is in business to make money and we are business people and we understand this. However, these kind of practices are really at a level that should be below anyone who considers themselves a reputable car dealership. What a black eye Sid Dillon Nissan is for the Lincoln car market. read more

I just recently purchased a BMW 335i from this dealership. The customer service from the sales associate and sales managers were very unprofessional, especially spending over 35k on a car from them. The vehicle was very poorly detailed the engine bay was dirty and even found a small nest in it when it was professionally detailed so someone should talk to there detail crew as well. All around I will never refer anyone to come to this dealership even if they have the vehicle you have it's not worth the bullshit from the sales associates and managers and the poor quality of service they perform on the car before receiving it. read more

Picked up my new car yesterday. Despite me not being excited about having to get a new car the team here made it such a positive experience. Mostly Daryl. Daryl was our walk up salesman who took the initiative to approach us while walking around. He was very kind, honest, and everything felt genuine. He helped get a great deal lined up for the vehicle he strongly felt was everything i was looking for and spent hours with me the first day and never made me feel rushed. Sid Dillon is lucky to have such a great employee like Daryl. Duane was also wonderful to work with. And the guys in finance (can't remember all of their names) were great to deal with as well. Thank you Sid Dillon. read more

What s horrible dealership. Waited 15 minutes for a salesman and a additional 50 minutes for a car to be pulled up to test drive. Got in the car and the low fuel light came on. Had to go back to the dealership. Hard press to sell you a car WAY over priced. Not fair also on trade in. Changed the trade in value 3 times. Felt Very pressured. Went over to the Subaru and received a honest and fair salesman. Feel sorry for the people of Nebraska read more

Purchased a new 2010 nissan 4 yrs ago and have had several issues with it since. Ist, driver car door would lock randomly but no others, needed a new battery for keyless remote, driver window didnt roll up unless you held button up until it finished. Service guys there kept 2 days for door but said it didnt happen for them. My family and friends couldnt believe it didnt happen for them when it was a fairly common occurrance for us. That cont. And 2nd year car went dead. They replaced the battery, still things werent working as they should. 3rd year car dead again just off warranty. We replaced battery with better brand, by now both front windows wouldnt roll up unless button held. Door locking most of the time (sometimes with key inside car). At times hesitated to turn over when attempting to start. Also after 3rd year could no longer use remote start to prestart engine when cold or hot outside. Car wouldnt start via remote start. Here we are and oh yes, car was dead again but this time on a sunday so had to have it towed. They put ANOTHER NEW BATTERY in. Same issues with door, windows etc. Early on the nissan service guys albeit professional left me feeling as if we were making it up which in turn made us feel 1) they were inept or 2) they knew what the issue was but didnt want to admit it as it would cost them as it was under warranty and would cost them more. Bythe 3rd battery the guy that sold us the car ACTUALLY had the nerve to try and sell my husband another car saying they dont have the same PROBLEMS with the new ones. They were absolutely useless as service people and we got attitude when we suggested it was a lemon and we shouldnt have to bear the costs. WE WONT GO NEAR A NISSAN NOR SID DILLONS LOT AGAIN. we are trading it off and cut our losses. read more