I've been very happy with my new Moxie car up until today. A little backround, i purchased a fusion…read morewith moxie that previously has an issue a few years ago and the owner reached out to me specifically to address my issue. Say what you want about the commercials, that guy is a stand up man. However we have a problem! I received a call from a "Debbie" today needing pictures of my car, including the mileage and various other things, she tried calling me as i was working, which i can't answer for obvious reasons. She then reaches out to one of my contacts and sounded like she was having a nervous mental breakdown. So i call "Debbie" back and she explains what needs to be done in a tone that can only be described as confrontational and at a speed that would make an advid watcher of the show, "Gilmore girls" think she is going too fast. Between the tone and her ability to speak an impressive 2,000 words a minute we got down to the deal that she needed the pictures. I advised her that i am working and will be working for the entire week ten hour days and she is more then welcome to come take photos. Somebody tried peeling off the "moxie" sticker off my car and i asked her if she could bring some goo-gone to remove it as it doesn't look good anymore. I was as a backup going to ask her to bring another sticker to cover the damaged one. This is when she just completely blew up, she must have been having a hard day because this was not a unfriendly call. She then stated that she had called me "dozens of times", which i plainly told her that is NOT true. Caller id in 2020 works well along with Verizon records of every call that you have sent and received. I looked it over after she shamed me for being an ungrateful/lazy/bad customer and this friendly woman had called me twice. Once back in July, and once today. I do not like being called a liar and made out to be some sort of scumbag so naturally, i did not take too kindly to this. I dropped it as she fumed into the phone that she is coming by my house in two hours, i am a bit terrified to meet this woman as if she cannot handle her anger over a simple phone call what will happen if i am not waiting outside for her? I was told at the time of purchase there was an extra key being made and i told her she should bring that just in case i'm not out there right away, to which she informed me there was no extra key, there was no promise of an extra key, and titled herself as, "The Keeper of the keys". I've made all my payments on time, i'm not a problem customer, and generally have nice things to say about Moxie, but this one employee is enough to make me never want to return. People who are so quick to finger point, and lose there cool at something as simple as a missed phone call should not be in a position where they talk to customers. This is a bit sad for me because i previously held moxie as a great place to help people get cars, but i didn't know they would send somebody like that to people who pay there bills and don't cause a stir. She will be here in a few hours, and i for one am a bit scared. Wish me luck.

I drove all the way from Lawrence, KS to get a car here because a friend recently had a great…read moreexperience and recommended I come up and check them out. After browsing their website, I found something that caught my eye and their friendly staff helped me get an appointment for a test drive. They're staff is friendly and made car buying a great experience. I haven't bought a car since 2006 so I was definitely leery after not having a car payment for so long but they're prices made it worth it and really made me feel comfortable getting the car I was scouting out. Thank you so much! I love my new ride.

I worked with Bern and Jeremy. Very happy with my purchase. They were fair on pricing my trade…read morefinancing was easy did everything over the phone and email and they even delivered my truck the next day.

Very rude and aggressive salesman. He said we could go on a test drive but he had to drive us to a…read morelocation first and we could drive back to drop him off at the dealership and after we could drive a little more. He told us to keep the test drive to 10 minutes and to not "beat on the car". On the way back to drop him off as soon as we said we weren't probably going to be buying today we were just looking he said he was cutting the test drive short and to come back when we were actually ready to buy. This is crazy to me as nobody I know purchases a vehicle right then and there after looking at it. We really only drove it for about seven minutes and he took us down roads where we could only go like 35 mph. This experience made me certain I would not be buying from them. Never had an experience at a dealership like this. Not surprised he's been having trouble selling cars.

Bought a Chrysler 300 from here and it was a good experience. They work with all types of credit…read moreand made the process easy. I'm happy with my car and I'd recommend this place.

In December, we purchased a car from Greenwood Auto. While they were transparent about the salvaged…read moretitle, we should have conducted our own assessment of the repair quality. We encountered issues such as a hole in the windshield fluid reservoir (which was fixed after calling them and bringing it back), missing floor mats (despite promises that they had them), and a absent emblem on the back, which they assured us they would send along with the title but when we questioned that, they said that they are $20 on Ebay (which is not true). Despite their "expertise" in salvaged vehicle restoration, obtaining necessary documentation proved challenging. It took several phone calls and messages to get the accurate and required paperwork. Now, three months later, we've discovered that the front end wasn't properly repaired-as in the frame, the front sensors do not work properly, and there is rust on previously questioned areas. It's essential to thoroughly research the repair history and ensure proper repairs have been carried out, because we now are frustrated that we didn't look into it as we should have.

This place does a horrible installation and are a bunch of hacks, have caused a bunch of added…read morecost and damage to our vehicle

I followed a lead on a 92 Camaro Convertible and found my way to this dealer. The car was damaged…read moreon the rear driver's side, dash was cracked, the top was starting to rust heavily, needed new paint work, cigarette lighter was stuffed into a general hole in the dash, and was going to need replacement brakes and struts. When expressing these concerns, the salesman interrupted and became insulted. He was convinced that it was a $4k vehicle and walked away when these concerns were brought to light. The gentleman I had with me, who was quite knowledgeable in the area of automobiles, thought the pricing was way too high considering the amount of value found in the car and the necessary repair work that would have been needed. Be wary if you find your way to this dealer.

Im staying true to my word!!! the owner (robin) did rectify the situation and gave my friend…read moreanother car to replace the one that caught on fire! Now that is the true christian spirit she can now continue to get to work and get her kids to daycare and all the other running around that us single mothers have to do. Thank you robin

I met a guy named Mike who is VERY with experienced cars. He swears by this place. If you need…read moreknowledgeable mechanics, you can bet. This is the place to go. No doubt. Btw this isn't a fake review and I have no affiliation with this place Also btw, there is a review below from Robyn and I think that person misunderstood the expectations. That no-charge commitment was probably made at the time of purchase was intended to address problems identified during those first 30 days. And yeah that power steering issue he talked about happened approximately seven months after the purchase. Look man that sucks but stuff breaks. What are you gonna do I'm not stupid. I am a professional analyst. I HIGHLY recommend this place. Don't listen to any negative reviews of this place. These guys actually care about cars and they do their best. Go to this place.

Went in for an oil change, they were so fast and kind! Great service, nice people, will definitely…read morego again!!

Bought a 2011 Kia Optima. They didn't bother to tell me that the radio was broken until I drove an…read morehour and a half to the dealership. Luke told me they would give me $500 for a new radio to be put in. He even told me depending on what radio I have put in I might get money back. After calling 3 separate places to price out radio installation I found out if was going to cost anywhere from $850-$1100. Contacted the dealership and they refused to give me the extra $350 to have a new radio installed. I paid $4000 over blue book price for a car with a broken radio, my fault for not checking blue book value, and they refuse to make things right. If I would have known I would have to put $500 of my own money towards a new radio I would have never purchased the car. I will never ever purchase a vehicle from here again or recommend any of my friends of family to do so either.

I took my van in for a recall noice for the transmission. I agreed to have the transmission…read moreserviced. I noticed spots everywhere I parked my vehicle. I looked under it and the sealant on the transmission pan was leaking fluid. Made an appointment and was told that there would be a $165.00 diagnostic charge. They diagnosed the leak. Then had to keep the vehicle because they didn't have sealant. The classic is when the service manager tried to intimidate me. He told me not to return and appeared to want a physical fight. This place is not a well operated business.

Usually when a business gets a new owner things tend to get better. However, that is not the case…read morehere. This place has taken another turn downwards. The crooks that owned Baxter sold it to another group and the only word that comes to mind is inept. They completely lost a sale because of the sales person that tried to help me....and I use the term "help" extremely loosely. Not sure if this was day 1 or 2 for him, but was clearly inexperienced. And it looked like they were out of clean shirts in his size so someone just grabbed whatever was laying around even though it was about 2 sizes too big and dirty. Regardless of wardrobe, he spent way more time talking to the sales manager than he did to me. I know it's a game they play, but after he came back after his 6th trip and then got up again saying he needed to talk to the manager, I got up too and said I was done. After over an hour, there wasn't any serious attempt at progress on their part. My time is valuable and I don't need to waste it playing their silly games. Nice kid, but his lack of automobile knowledge was concerning. Must not be a training budget. When he didn't know the difference between a Wrangler and a Renegade, I should have known this wasn't going to be good. Like I said, I hoped this place would have gotten better, not worse after the sale. It's too bad that its declined this far. Maybe the dealer south of Lincoln is better....guess I'll find out.

Worked with Bryan and he was great. We've always used usaa to finance our purchases and this is the…read morefirst dealership who ever actually knew their process. After we decided to purchase the car, the entire process was only 10 minutes...not 2 hours like other places! They don't barter on price which was a surprise...but after researching, found their pricing to be more competitive than other dealerships by a few thousand. He also offered me EXACTLY what I was hoping for in my trade. Have already referred this dealership to my parents who may be in the market for a purchase soon. I can't say enough good things about bigler motors. Highly recommend!!!!

Do I ever have a story BIGLER MOTOR…read more.......... So I got a new car on May 24th from Bigler Motors in Lincoln.. two weeks after the purchase the muffler fell off of this 2012 Chrysler 300 Limited in which I was forced to pay for because they said I had to have hit something so while they're robbing me they loan me a car that got scratched on the bumper and when I return this car to get my new car the general manager mr. Prickell held me hostage refusing to giving me my vehicle refusing to work out payment plans demanding upfront $350 payment from a quote that a girl washing the car made just moments before and when I didn't have the $350 he says but you have to have somebody with the credit card that can pay that for you and then forced me to sit and wait while he stood guard to type out some bogus agreement and force me to sign it before he would give me my car back even went to the lengths of Standing Outside the bathroom door while I went to the bathroom to cried!! never been treated so poorly in my life all by Bigler Motors general manager Brough pickrell so after my Escape I said a few Choice words on my exit as the GM chased me out of the building!! So I went on with my life with my new car now let's jump forward there's a loud humming noise and it started to shake at about 65 miles an hour so I take it to the dealership and one in Omaha I'm not in Lincoln not the pricks where they tell me I have bad tires one that has a gash in the side bulging broken belt and that I need to buy tires immediately because it is very dangerous situation so I do and here I am 2 days later and get my tires changed and look at this picture these jerks turn the tires so the bald bald bald was on the inside so nobody could see it without lifting the car and taking the tire off so for 2 months now alsp the airbag sensor was broken the struts also the qupte i got from a real dealership was 1500 I have been driving my children around in this death trap and these tires are like slicks. I texted the general manager mr. Prick and the salesman the picture of those tires you think I got a response any concern and I'm sorry you think I got any acknowledgment whatsoever from Bigler Motors who sold me this brand new car just two months ago absolutely did not!!! not a single response from any of them so if you're ever out there in lincoln and feel the need to take a shit feel free to drop trou and take a shit on top of one of the new cars to warn others they only sell shit! NEVER PURCHASE A CAR FROM BIGLER MOTORS.. THEY DON'T LIKE WOMEN TREAT US LESS THEN! JUST 2 DAYS AFTER THE HOSTAGE SITUATION my husband TALKED TO THE SAME guy prickell AND HE WAS A NICE POLITE MAN WORKED OUT A DEAL AND ALLOWED PAYMENTS AFTER DROPPING THE PRICE OF REPAIR FRON 350 TO 125.. but what about the part where I'm out where I'm paying for repairs on a 2012 300 newly purchased and bigler approved