refuses to answer the phone, had to come in to see them sitting in their office doing no work…read more Unapologetically unhelpful.

Great experience with James in summer 2024. Looking to buy another car from him soon.read more

I worked with Bern and Jeremy. Very happy with my purchase. They were fair on pricing my trade…read morefinancing was easy did everything over the phone and email and they even delivered my truck the next day.

Very rude and aggressive salesman. He said we could go on a test drive but he had to drive us to a…read morelocation first and we could drive back to drop him off at the dealership and after we could drive a little more. He told us to keep the test drive to 10 minutes and to not "beat on the car". On the way back to drop him off as soon as we said we weren't probably going to be buying today we were just looking he said he was cutting the test drive short and to come back when we were actually ready to buy. This is crazy to me as nobody I know purchases a vehicle right then and there after looking at it. We really only drove it for about seven minutes and he took us down roads where we could only go like 35 mph. This experience made me certain I would not be buying from them. Never had an experience at a dealership like this. Not surprised he's been having trouble selling cars.

Do not do business with them. They are not honest and talk very minimum and than say stuff that…read morethey never said or wrote down. They also have accused me of saying things I did not say. Unfortunately, we are having to take them to court. Save yourself the headaches and go elsewhere!

Very Straight forward guys to deal with and they have a great knowledge of cars and are honest…read more Bought a car for my daughter and was back 2 weeks later and bought another for the other daughter and happy with both cars.

Have been looking for a new truck for a while, Terry M. at Anderson was AWESOME. He has helped us…read morefigure out what truck was going to work best for us and then alerted us to a truck that was "coming soon" to the lot. It gave us some time to help finalize our decision and feel really good about the purchase. Really great service and excellent communication!

Anderson Ford Auto Connection is supposed to help buyers with low credit get into a vehicle not…read moresell them a lemon that will die after 200 miles. The 2011 Buick Enclave purchased for $7500 CASH needed a headlight assembly and starter right off the bat ($1000) then it quit due to no oil, empty coolant reservoiur, dead battery and damaged crank...this to people who can lease afford a $7500 loss. The best thing you can do help this is NOT to tell us you will pass the information along hoping we will go away but to take the vehicle back and give credit towards another vehicle that will help this family of 6!!!! Bad Business Mike Anderson!!!! Turns out the Buick has a damaged crank due to no oil empty coolant res and dead battery $7000 for new motor not to mention the numerous towing fees.

I've been here twice, and both times have been great…read more It's right next to Goodwill & near Applebee's on North 27th St. The owner (I think named Brett?) has personally helped me both times. He posts everything including prices on AutoTrader. The same info from AutoTrader is posted on each windshield in the lot. He has always been straightforward about what he's got & if it matches what I'm looking for. NO PRESSURE, & a welcome change from the gigantic high-pressure lots a few blocks north. However, it should be noted that I also didn't find a car either time. The inventory is small.

Very honest and straightforward folks. Really stood behind their sale, and even made everything…read moreright when we had an issue with the vehicle. Would definitely go back in the future!

This review is a long time coming. From the minute I made contact with Kevin I knew I found the…read moreright place to buy my next car. This dealership is one of a kind. Every other dealership I've worked with from Michigan to Florida or California has always advertised a lower price and then when they send over the bill of sale they mark it up with so many add ons it makes your head spin. Not my experience with Dillons. What you see is what you get. That's integrity. The car showed up in record speed, communication was always timely and accurate and I've never had a better car buying experience. If you want someone who is trustworthy, reliable and sells high quality cars, look no further. I just hope the next time I am ready to buy a car they will have what I am looking for. I couldn't ask more in a used car dealer (and I've bought 4 cars in the last couple years). This place is top notch and Kevin will treat you right!

Bought a car and after two weeks I find outThe mechanics didn't put the seal on right. Oil in every…read morepiece of my engine. Again they used the same filter and just righted it. Came back after trying to get a hold of the GM. Nothing was resolved from them had to got to BMW. About 3 months later I had to put in $2500 in repair and had to go to BMW because they sell the cars but can't services them. I went to the BBB and AG and Steve lied and said he would help me with repairs there. False. Again today brought it in and have over $5000 in repairs of course Dillion couldn't help and it's at BMW. Please don't get robbed by a company who can't support cars and take care of the customer. Rude and lack of knowledge is incredible here.

this auto shop was okay.. but something weird happened, i came for a tire change while the person…read moredoing my work decided to check "more stuff wrong" on my car long story short my total ended up being $150 i did not have enough money as i only brang some for my tire change and i explained this to the employee,he insisted i come to the managers room wnen i came back there i was appaled by the sugestion he made he said "free head=free service" honestly im disapointed.. STAY AWAY

amazing dealership! come buy from this dealer! amazing cars! are reliable and good honestlyread more

We had a pretty serious issue happen with our vehicle. I was able to talk to the representatives…read morethat work there and they were able to get us into a loaner that day, that fit my entire family, and are currently working hard to help us with the situation. This is a great group of people that stand behind their work and will do everything they can to help in, what was truly, just an unfortunate situation. Special shout out to Steve, who's been communicating with us every step of the way! If you're in need of a quality car from a reputable dealership, don't shy away from this one!

On August 15 our AMG G63 got a flat tire. While I was changing it, the scissor jack failed and tore…read morethe vehicle's lift point. Per Mercedes-Benz policy, the car was towed to the Lincoln dealership. It took five business days to determine whether our warranty would cover the tire. When we picked the car up, the service writer told us he could not and would not address the damage caused by the jack failure. His reason was that we purchased the vehicle from the Omaha dealership, so Omaha would have to fix it. This was a Mercedes-Benz vehicle at a Mercedes-Benz dealership, damaged by Mercedes-Benz equipment. Even so, there was no willingness to discuss the repairs, options, or what our out-of-pocket cost might be. The message was essentially, "Just get your new tire and go." To be fair, the tire was replaced under warranty. But the lack of customer service was astonishing, especially given what we've already spent here. The Omaha dealership took the same car and made it right without hesitation. Unfortunately, we don't expect to bring my wife's G63 back to Lincoln.

Sid Dillon CDJR Fiat of Lincoln always does a great job. I had my car serviced today and everything…read morewas perfect. In and out in a jiffy with top quality work.

If I could give an infinite amount of stars, I would. I want to begin by saying that Benjamin is,…read moreby far, the absolute best salesman I have worked with in any industry. We also had the pleasure of working with Clyde. They make an excellent team.  The service we received from Benjamin is something you would be hard-pressed to find. Someone that not only goes out of their way to help you and your family find the perfect vehicle, but respects that you can't go past a certain price point. He held 2 or 3 different cars for us, since we live on the other side of town. He knows I have anxiety and was quick to reassure me. Although the entire transaction was very professional, I also feel like we built a friendship on trust, and that will make us choose Sid Dillon first every single time. I can't say enough about the wonderful impact this experience has had on our lives.  We had initially inquired about a 2012 Chrysler Town & Country but, because of our credit score & history, we had trouble getting financing. Benjamin was dead-set on getting us into a vehicle that, not only we could afford/finance, but would be reliable and offer security for us and our 3 small children. We went through quite a few options, and finally, he sent us a message that let us know that he had found us a 2020 Dodge Journey that had previously been leased and was practically new. Not only this, but it came with built-in warranties to keep us protected in case of faulty parts, etc. I did the math and, although the number was a little higher than we wanted to pay/month, it was much cheaper than what we had been paying for constant repairs for our Enclave. After test driving it, we knew we had to get it.  Backstory: Our pre-owned Buick Enclave, which we only had since November, broke down for the 5th time and the estimated cost this time was $6000+. This also happened to be the evening before I had hip surgery. We are having credit hardships after my husband was laid off from his job in the tech field last year. I was pregnant during that time and high-risk because of heart and placenta issues that could have cost me my life.  We are in a much better situation now but, as we all know, credit takes forever to bounce back. It's easy to lose credit, and very hard to build it back up. Our bank was unwilling to give us a loan because we don't have a cosigner (my parents died 3 years ago, my husband's father died in 2014, and we have no other family we can turn to). I truly feel in my heart that Benjamin (Sid Dillon) was the only one willing listen and to do whatever it took to get us a safe financed vehicle.

I went to get a vehicle from this business, saw one that I really wanted. James, the owner,…read moreimmediately put the key in my hand for a test drive and left me to look it over, giving me some space. Everything was perfect. He worked with me well on the price, and even went over some of the newer features with me with the car before rolling with it off the lot. Personable guy, great vehicles, will absolutely be recommending him to all family and friends for the future.

My sister and I went into Pacific auto looking for a vehicle. Normally, two girls walking into a…read morecar dealership does not go well... However, the owner was not pushy with us at all, worked with us and our price range. Her car drives like it is brand new. James was honest with us, professional, and made buying a car so easy.