I went to get a vehicle from this business, saw one that I really wanted. James, the owner,…read moreimmediately put the key in my hand for a test drive and left me to look it over, giving me some space. Everything was perfect. He worked with me well on the price, and even went over some of the newer features with me with the car before rolling with it off the lot. Personable guy, great vehicles, will absolutely be recommending him to all family and friends for the future.

My sister and I went into Pacific auto looking for a vehicle. Normally, two girls walking into a…read morecar dealership does not go well... However, the owner was not pushy with us at all, worked with us and our price range. Her car drives like it is brand new. James was honest with us, professional, and made buying a car so easy.

Worked with Bryan and he was great. We've always used usaa to finance our purchases and this is the…read morefirst dealership who ever actually knew their process. After we decided to purchase the car, the entire process was only 10 minutes...not 2 hours like other places! They don't barter on price which was a surprise...but after researching, found their pricing to be more competitive than other dealerships by a few thousand. He also offered me EXACTLY what I was hoping for in my trade. Have already referred this dealership to my parents who may be in the market for a purchase soon. I can't say enough good things about bigler motors. Highly recommend!!!!

Do I ever have a story BIGLER MOTOR…read more.......... So I got a new car on May 24th from Bigler Motors in Lincoln.. two weeks after the purchase the muffler fell off of this 2012 Chrysler 300 Limited in which I was forced to pay for because they said I had to have hit something so while they're robbing me they loan me a car that got scratched on the bumper and when I return this car to get my new car the general manager mr. Prickell held me hostage refusing to giving me my vehicle refusing to work out payment plans demanding upfront $350 payment from a quote that a girl washing the car made just moments before and when I didn't have the $350 he says but you have to have somebody with the credit card that can pay that for you and then forced me to sit and wait while he stood guard to type out some bogus agreement and force me to sign it before he would give me my car back even went to the lengths of Standing Outside the bathroom door while I went to the bathroom to cried!! never been treated so poorly in my life all by Bigler Motors general manager Brough pickrell so after my Escape I said a few Choice words on my exit as the GM chased me out of the building!! So I went on with my life with my new car now let's jump forward there's a loud humming noise and it started to shake at about 65 miles an hour so I take it to the dealership and one in Omaha I'm not in Lincoln not the pricks where they tell me I have bad tires one that has a gash in the side bulging broken belt and that I need to buy tires immediately because it is very dangerous situation so I do and here I am 2 days later and get my tires changed and look at this picture these jerks turn the tires so the bald bald bald was on the inside so nobody could see it without lifting the car and taking the tire off so for 2 months now alsp the airbag sensor was broken the struts also the qupte i got from a real dealership was 1500 I have been driving my children around in this death trap and these tires are like slicks. I texted the general manager mr. Prick and the salesman the picture of those tires you think I got a response any concern and I'm sorry you think I got any acknowledgment whatsoever from Bigler Motors who sold me this brand new car just two months ago absolutely did not!!! not a single response from any of them so if you're ever out there in lincoln and feel the need to take a shit feel free to drop trou and take a shit on top of one of the new cars to warn others they only sell shit! NEVER PURCHASE A CAR FROM BIGLER MOTORS.. THEY DON'T LIKE WOMEN TREAT US LESS THEN! JUST 2 DAYS AFTER THE HOSTAGE SITUATION my husband TALKED TO THE SAME guy prickell AND HE WAS A NICE POLITE MAN WORKED OUT A DEAL AND ALLOWED PAYMENTS AFTER DROPPING THE PRICE OF REPAIR FRON 350 TO 125.. but what about the part where I'm out where I'm paying for repairs on a 2012 300 newly purchased and bigler approved

Lacy was very nice and helped me a get a Nissan Sentra I'm in love! Helped me get a good price and…read moreeverything I wanted in the car. She also stayed after they closed to make sure I got my car the same day. Thank you lacy!

Courtney made the process very easy!! Car was cleaned up and ready to test drive before I arrived…read more Worked with me diligently to find an affordable car I loved at a payment that was pretty easy! Extremely fair on my trade as well! DJ (Manager) and Tyler (Finance Manager) kept things running smooth on the backend to get me in and out so quick!! Huge thank you to Courtney!!

We have purchased three cars from them over the last three or so years and have also looked at…read moreothers I did not buy. Great cars, great prices---and the easiest car buying process you could want! They are always up-front about the cars if there are any issues.

The service department here is great!! I am a single mom, I depend on my car. Every time I have…read moreneeded my car repaired, they have got me in right away. They are great about explaining to me what is wrong. I appreciaEthan all of their hard work!! Thank you Brian & all service guys at B&D !!

this auto shop was okay.. but something weird happened, i came for a tire change while the person…read moredoing my work decided to check "more stuff wrong" on my car long story short my total ended up being $150 i did not have enough money as i only brang some for my tire change and i explained this to the employee,he insisted i come to the managers room wnen i came back there i was appaled by the sugestion he made he said "free head=free service" honestly im disapointed.. STAY AWAY

amazing dealership! come buy from this dealer! amazing cars! are reliable and good honestlyread more

By far the best used car dealership I've ever encountered. The owner, Eddie (I believe), is…read moreincredibly kind, honest, and genuinely cares about his customers. I wouldn't hesitate to recommend this place to anyone looking for a reliable used vehicle. We recently purchased a car for our new driver here. While used cars are typically sold as-is, we discovered after the purchase that the fuel tank door cable was broken. Even though the sale was complete and the title had already changed hands, Eddie went above and beyond--he ordered the correct part (after realizing he didn't have the right one on hand) and will be installing it as soon as it arrives. As someone in a client-focused profession, I understand how important trust is, especially when large purchases are involved in an area where buyers may not have much expertise. It's refreshing to find a business that values integrity and customer care over just making a sale. Eddie could have easily said, "Sorry, that's your problem now," but instead, he took responsibility and made sure we were taken care of. That kind of service is rare, and it's exactly why I'll be sending anyone in the market for a used car straight to this dealership.

Overpriced poor quality vehicles sold my son his first lemon lied about it being a clean titleread more

Chilsons Automotive is the best small shop in town! They're always great about getting my vehicles…read morein in a timely fashion, and things done right. Aron and the guys are the best!

Had an awesome experience with Chilsons, it is a comfortable, easy going atmosphere you could tell…read morethat they are family and not just trying to take money for their own devices I really care about people and their cars. I called and got a wonderful reception and offer to get a diagnosis and if the repairs are done in shop, the diagnostic fee is included in repairs. They were very friendly very communicative, seemed very honest and interested in making sure that you had a great experience. I was able to hang out in the shop office while they looked at my car and tried to figure out what was going on. It was a very nice experience, a lot different than a lot of other mechanics that I've visited in my lifetime. I would definitely recommend you visit their shop or at least give them a call and see what they might be able to help you with. Very happy and will come back again soon.

Katie in the service department was beyond helpful with a service for my mom's car. She went way…read moreabove and beyond with helping my mom get her car serviced. I was sent a video of the car and what needed to be done. I also received a detailed explanation of the costs. Even though the service was not planned, they picked up the car on a Monday morning and all service was completed by 3:30pm the same day. I also felt the costs were reasonable.

My 2025 Subaru Forester from DuTeau Subaru in Lincoln has a critical fire risk issue due to fuel…read moretank pressure. I received an email about this, along with the notice that Subaru did not have the parts to fix it at that time. I've since gotten notice that parts are in, and to schedule a time to get it fixed. That done, after 45 minutes waiting, the rep came out and told me that the part they had for my car had instead been installed on a new car in the lot. (I was told when I made the appointment that it was the last part they had, and they would save it for my vehicle). I was shocked to hear this, as this is a serious safety issue. I am not to fill the gas tank over half full, and Subaru instructed owners to park away from our house if the outdoor temperature rises quickly!! I chose a Subaru over several other vehicles, and now am seriously questioning their commitment to their customers. It seems that customer service should honor an appointment made to fix this, especially verses putting the part scheduled for my car onto a vehicle on the lot. I am currently waiting for them to get more parts in and I guess I'll try again. I am, so far, not impressed!!