Honda of lincoln is great! I got the price I wanted for my car. I was in the market of cars. A…read moredealership in Omaha, told me that they can give me the price that I want for my car but I have to be up there in the next 1-2 hours. I hung up the phone and, called Nathan Anderson at Honda of lincoln and told him my situation. He told me that Omaha people tend to play around with customer. Later I got a text from Omaha saying they can't do the price that I want. So they were planning on making me drive up to Omaha and told me they can't do it. I would highly recommend Honda of Lincoln. Nathan is the person to go. He took care of me and got the car I want and the color. I highly appreciate the help!

If I could give this dealership zero stars, I would. I've never had a good experience here, be it…read moresales or service. The staff is flippant about inquiries, and have no real interest in helping customers, even if you are a loyal Honda buyer. After purchasing a new Civic there, we had our trade devalued because they pulled the service records (which were incomplete as we had work done other places) and tried to take thousands off the trade-in value for things they thought weren't maintained. Total joke. Service has also stonewalled us on engine repairs under extended warranty due to our vehicle having a previous salvage title for side damage that was repaired. Basically, they will look for any string they can pull to make you spend more money. It's the definition of a shady used car dealer. If you want to be treated well and valued as a customer, do yourself a favor and avoid this place!

Not a typical car buying experience. Adam did great in recognizing that research was done. I was…read moreshopping for a newly transplanted Omahan. Located online with the features that were needed. The vehicle was cleaned and ready upon arrival (great approach) and greeted us genuinely. Even with Adam's efforts, we were there for hours. We effectively took his entire day. Sorry. The end result was a successful sale. The buyer is happy and you can't put a price on that.

Horrible experience. Don't ever buy a used car from here. I have had the same issue for 3 years and…read moreBaxter has not fixed it. On top of this, they then tried to say it was a different problem when it wasn't as the same alerts are still going off in my $35,000 Avalon. They have now refused to look at it again or try to fix it, and expenses are all on me. When trying to advance my concern they threw their attorney at me and have refused to help further. Horrible business practices and horrible customer service.

We test drove an outback several times there recently. Our salesperson was John and he was easy…read moregoing and not high pressure . They gave us a good out the door price but we decided the outback wasn't the right size vehicle for this time in our life. We fully intended in buying there until we found something else that met our needs better. When we told John we went with a different vehicle, he remained professional - that was terrific. If we consider a Subaru in the future, we definitely will head back over there.

Katie in the service department was beyond helpful with a service for my mom's car. She went way…read moreabove and beyond with helping my mom get her car serviced. I was sent a video of the car and what needed to be done. I also received a detailed explanation of the costs. Even though the service was not planned, they picked up the car on a Monday morning and all service was completed by 3:30pm the same day. I also felt the costs were reasonable.

Bought my first car from Jared at Anderson Mazda. He was very patient with all my questions, made…read moresure I was comfortable and understood everything, during the entire process. I would recommend coming here, clean building, nice amenities and polite employees.

We just got a car from them the dealership said it passed inspection within two weeks the car was…read moreleaked two quarts of oil the next week the starter gave out and the ties that they put on have dryrot and leaks air when we first agreed on this car they said it had a small oil leak not one the world dump all the oil in two months

I've purchased my last two Impalas here. Both buying experiences were excellent. I take my car here…read morefor service and the staff is always friendly, professional and courteous. I'm offered a ride to work or home; if I'm just getting an oil change, I wait and it's always done in about 45 minutes. Cashier staff is always friendly. I had some body work done here last fall. The estimate was considerably less than at Dillon's across the street. Work was completed as expected and within the time frame promised. I will continue purchasing my vehicles here and bringing them in for service. Top Notch.

Charged for $180 for something I already told them was broken…read more I came in for an oil change and I told them straight up my windshield washer pump was out and needed replaced. I already knew it was out. I wasn't asking them to "diagnose" it like it was some mystery problem. They charged me $57 for the oil change, then turned around and charged me $180 as a "standard service fee" just to tell me the pump was out and needs replaced... which is exactly what I told them when I walked in. When I brought it up to Kevin (service advisor) and asked what that $180 even covered, he said they might check wires and connections but when I asked what they actually did on MY vehicle, he had no idea. How are you a service advisor and you can't explain what was done, but you're still forcing a $180 charge? Kevin was also rude as heck about it. This is exactly why auto shops have the reputation they do because places like this will charge you almost $200 for nothing and act like you're the problem for questioning it.

Walking in, I figured this would be a typical, high pressure used car lot where they sell you…read morepolished up turds and heavily rip you off. I was actually wrong, the service here was friendly and relaxed (although I went later in the evening when there was only a single salesman there. They let me test drive the car I wanted (a two-door coupe) without even riding along, letting me take my wife with me instead. When I returned, satisfied with the car, they showed me a free Carfax report on the car, let me inspect it, and gave me exactly what I wanted out of my trade-in. I walked out that night with my new (used) car. I'm particularly hard on car dealerships, but this one is alright in my book.

This business has two ChargePoint chargers. One doesn't work. It always shows it's unavailable. The…read moreother one is seldom accessible because they park cars in front of it. One day they had a new car they had fort sell connected to the charger. It showed that the car was fully charged. I waited a half hour. No one came. I went in to find someone. I couldn't find a soul to help. Last week I tried again. They had a non EV parked in the EV spot. Plus their price is high for charging there.

Brandy in Service is awesome and Gordon in Sales is a joy to work with. I am leaving delighted with…read moremy experience these last few visits.

I've personally had great service and sales experiences here. No pushy/deceptive sales tactics,…read moreeverybody here is very professional (while being themselves), and they seemingly want what's best for you. Weston in sales and Matt in service are the real deal!

We stopped in on Saturday "just to look" after a disappointing visit at another non-Lexus…read moredealership where the customer service was severely lacking. Within a couple of minutes, we were greeted by a smiling and friendly salesperson who was extremely helpful without being pushy. She answered our questions and made suggestions and in the end sold us our first Lexus. We are very happy with our experience and would recommend Meg to anyone!

Isaiah Kottich & Lexus of Lincoln are the absolute best! Patient, kind and very professional, I…read morewouldn't buy a car from anyone else anywhere else. The best cars supported by the best people, doesn't get any better than that!

Memorial Day weekend I was shopping for a new Altima SV on the net from my home in Topeka as I knew…read moreexactly the trim that I wanted. I asked 5 different dealers to confirm or provide their internet pricing on that Sunday morning and all 5 responded pretty quickly. I gave each the exact same parameters: My wife and I were motivated buyers and were making our decision in a few short days, I had financing in my pocket so it was a cash deal, I didn't need to see or test drive the vehicle as I had rented this model/trim for 2 recent, extended business trips, and I just wanted their best 'no haggle pricing'. On Tuesday, I received an email from Duane K, sales manager, laying out his discounted price with the VIN # so I could reference it back to the actual car they had in stock. I asked him to send the Purchase Agreement for review and early Wednesday morning it was executed and returned to him. He honored his quote from his email and I honored my pledge not to haggle his quote down 1 cent. I made arrangements to make the 2 1/2 hour drive to Lincoln to take delivery and that was a pleasant experience too. There were a couple of minor glitches that arose but Duane stayed on top of those to my 100% satisfaction. I have to admit, I was skeptical that the car I purchased on-line was going to have only 7 miles on the odometer when I took delivery but it did! Very honest and trustworthy.

You cancelled my appointment and then wanted to charge $200.00 just to check the fluid level on my…read more2015 Versa Note that is outrageous this is my 4th Nissan and my last.