We are in the process of building a home in the area and had run into an issue with our builder so…read morewe went on our own to put in our backsplash. We walked into Bob's Floor covering with a tile in mind and met Amanda. She took our plans and was able to order the tile we selected and have her installer put the tile in. The end product was fantastic and working with Amanda was seamless. I highly recommend Amanda and Bob's Flooring for your tile work!

I called about fixing some carpeting which had bubbled, and an appointment was set for the next…read moreday. Brandon was here several hours, the carpet looks almost like new, the service was excellent, and the price was very reasonable. We had a great experience with them.

Selected carpet at the store as my Contractor recommended them. Sales never followed up with my…read moreselection options, pricing, availability. My PM had to follow up with them weeks later, then they scheduled an install date. Weeks later on install day, the company EMAILED (not even a phone call) our PM saying that oops, sorry, they forgot to order the carpet. We are hosting a major event at our house and told them it has to be in no later than a week. They said they would put us first on the new install day. then morning of, call and say they will be there between 12 and 2. As of 2:30, still have not shown up. Called and spoke to manager, he was totally unremorseful, and said they would be there by 3pm. Again, pushing my subcontractors back another day because now they can't finish painting touch ups until tomorrow, date of our big party. Very stressful and unhappy with the experience working with this company, and I'm not sure they will be the preferred vendor of our Contractor going forward. Be warned if you value your time and schedule.

Excellent service! Our lower level flooded, and we were at a loss about what to do with regards to…read morereplacement flooring. The team was able to provide expert advice and solutions for moisture barrier padding and carpet. They made the whole process a pleasure. I had no idea they were in our backyard Burlington area, until co-workers at Burlington hospital shared their fine reputation. Then came the installation. The installers were considerate, professional, and did a superb job. Overall, an excellent experience. Lisa Teubel

I had a terrific experience with Carpet Factory installing carpet. I found a carpet I liked online…read moreand they were able to get it at a competitive price. The installers were very professional, and the final result was everything I wanted. I'm going back for vinyl flooring now.

Worst customer service I've ever dealt with. Takes zero responsibility when mistakes are made and…read moreblames the customer rather than take ownership of their mistakes. Definitely stay clear of this business.

In my moms house (New Munster) I had 4 rooms of carpet pulled up and replaced 3 with new carpet and…read more1 with a hardwood-laminate product. Phil was incredibly responsive and helpful in determining the best product for the job.

I would recommend you to drive the extra 20 minutes to Brookfield or Waukesha, This was the most…read moreawful experience one could've had. Over priced, over crowded w/dated merchandise, & musty smelling, not to mention the parking lot that may leave under carriage damage...I was looking to do a small project of 200 sqft. In a bathroom. Carrera Marble looking style. Associate had no clue what i was talking about, and when i told Phil that I didn't want to spend over $25 a sq ft. He told me to Go to HOBO....idiot out of business like Best Value flooring will be...Phil you were of no help and you may want to consider a different line of work!!

Shane was extremely helpful in helping us decide our carpet for our basement. He listened and…read morehelped us with something in our budget. Ivan and his team were very professional and did our install very efficiently and in a timely manner. Highly recommend the entire Carpets Plus team for all your flooring needs.

They are the absolute best- I highly recommend! I've been gradually updating my house, so I've…read moreworked with them on a few projects, and it's been nothing but top notch service and results. My basement flooded and they were quick to order and flexible on installing. Friendly, knowledgeable, and professional from start to finish.

Great products and people. Can't say enough about Bartz's. Kelly was super to deal with in…read moreselecting our new Coretec LVP flooring. Pat and his crew did a great job installing our new floor. We were very satisfied and will be back!

what a great family business! Short story-…read moreI was at a local lumber yard, and I got out of my truck to load a bag of insulation. two young men from Bartz were loading some materials into their truck. As I walked to the material I needed to load, one of the young men walked over to me and asked if I needed help. I'm sporting a cane post knee surgery. The young man loaded my item into my truck. At this point, both introduced themselves. I thanked them, and then I told them I had been purchasing flooring from Bartz for 40 years. they thanked me for being a loyal customer. We need more young people like this!! I will continue to do business with Bartz and refer my friends to them!!

Geno and Allen installed our floor and couldn't have been nicer! They did an amazing job, and it…read morewasn't an easy project. Their attention to detail really showed and we couldn't be happier with how it turned out.

Repeat customer; had lower level family room carpet replaced which included stairs. Liz was great…read moreto work with, guys that installed did okay job. My concern was that I had over 12 yards of carpet left over- according to Dave (Manager and person who measured), that was to be expected due to 'repeat design' and stairs couldn't be done any other way to piece together instead of cutting 3 feet of carpet for stairs off a 16 foot roll, leaving me with $400 of excess carpet which he states he could only sell as remnant for $75-100. Additionally, was to be 'free installation' which ended up costing me another $419 due to it being laid on concrete and 'repeat design', as well as separate charge for stairs. I would also recommend requesting and reviewing a written estimate as the original that was sent me. The actual ended up being almost $500 more than my final cost, including Illinois versus Wisconsin sales tax

Carpetland just put two new rooms of Carpet in my house. Syad the installer was awesome! They…read morewere in and out in a few hours and it looks great! Good price, quick install overall very happy!

Julie Bormann was very helpful showing us samples that allowed us to match the carpet with the…read morecolors in the room it was to be installed in. The carpet arrived on time and the install was scheduled within a week. The installers were very courteous and did a very good job. I would recommend Carpetland Racine to anyone.

we were asked about foot traffic and if we had pets. we were…read moreshown a wide selection and explained the differences and how to maintain the flooring. VERY HAPPY with our flooring. We have a great floor and would use them again.

They did a great job. I was in no hurry so they scheduled the installation on the date I…read morerequested. It looks like a new room. I will definitely return with other projects. Great people. D Morris, Sharon WI