We recently transitioned our home from carpeting to vinyl plank throughout. Working with Flooring…read moreTrends was a great experience and I would highly recommend them! They took care of every detail and even helped us make the correct choice for our home. Mike, Elise, and crew went above and beyond our expectations. Always on-time, customer-focused, fair pricing, professional and personable. We have an older home that presented a few challenges, but they figured out how to make it work and look beautiful. They also did a great job replacing carpet on a stairway for us. They pay attention to details, and it really shows the quality of their workmanship. That's something you rarely find these days. A big thank you to Flooring Trends for a job well done!!

We purchased carpet and vinyl flooring from Flooring Trends. Mike and Elise went above and beyond…read moreto help us! After trying to self install vinyl flooring we bought from them they rescued us and got the floors installed before we moved in. They were amazing to work with and their team did a great job installing. I would use them again and again! Highly recommend! Our flooring looks and feels amazing! You will not be disappointed calling them, they are very personable, and they genuinely care about their customers!!!

Honestly, start to finish, I can't complain! We worked with Alan on choosing carpet for our main…read moreliving area and dining room. We then threw him curveballs left and right. We added on carpeting two sets of utility stairs (garage/unfinished basement), and then dropped the knowledge on him that we had purchased LVT for our kitchen and entry that we needed to install as well. Surprisingly, we were able to tack that on to the quote and job. I'm super happy about the cash discount offered!! Cash is Queen! The installers busted their backsides. The LVT guys were here a few days to prep (as we had flooring under flooring, and uneven underlayment). They did everything I asked of them and also presented me with options throughout the process. Because of this, I know that down the road if I change out this new flooring, the process will be easier. Very happy! They were also super clean and respectful of my home. The carpet installers were amazing! My dumb self made an error (couldn't find the remnants after install) and my word they were nice about it. (They were literally right in front of my eyes in the basement and for some reason, I couldn't see them. I felt so dumb. lol) The carpet looks amazing too! I just keep using that word---amazing. All in all, I had... you guessed it, an AMAZING experience with CarpetLand!

We had a waterline leak on June 12th, and the kitchen flooring was torn up. In mid July after…read moreeverything dried CarpetLand scheduled August 6th to install the sheet vinyl. My wife hit the ceiling...she had a very hard time in her wheelchair trying to roll over the floor's regular surface then up and down both 1/4 to 1/2 inch drop to the subfloor. Her complaint reached Joe, a corporate executive; he changed the date to July 31. David, Omar, and Scott did a most expert job of installing the complex pattern of the floor. The floor looks great! Thank you for your service. Bill Bellinger, Loves Park, IL

I had an older carpet that was starting to wrinkle and look worn out, and I'm really glad I had it…read morere-stretched. The technician, Justin, did a great job bringing it back to life. The carpet now looks smooth, tight, and much better overall. You can tell he knew what they were doing, everything was done professionally and with attention to detail. It saved me from having to replace the carpet, which was a big win. I'd definitely recommend Justin to anyone looking to extend the life of their existing carpet.

From the owner: Welcome! My page is new! I will be adding all of my before and after pictures as I go! I've been in…read moreflooring for over 20 years. I am a surgeon with a carpet knife and a seam iron. I offer carpet repairs and restretches. I service Northern Illinois, and Southern Wisconsin. Feel free to give me a call, message, or text if you have any questions or would like a free estimate. Thank you!!

From the professionalism of Becki our saleslady ,who explained the differences of the different…read moretypes of flooring, to the professionalism of the installers, we couldn't be happier with our floors. I'd definitely have them do anymore flooring and recommend them to anyone else..

Hardwood Flooring was purchased, and the install was absolutely horrible. Larry Shields,…read moresales/manager, came out to my home to look over the poor install. Larry agreed that the installer did a terrible job, and told me he would order a new floor, have the current floor ripped out, and install the new floor. After 2 months of deceptive stalling and dragging his feet he is now going back on his word. I've read this exact same scenario in other reviews of Stateline Carpet and Flooring (promise that "We'll make it right" and then stall, stall, stall, sorry we aren't replacing the floor). Larry scheduled a "independent" inspector to come out and inspect the floor install, so they could pursue damages from the contractor that did the install (at least that's what he told me the inspector was for). Now it's very clear that he sent this inspector out to try and cover themselves, so they could get out of replacing my floor that he promised me they would replace. Seems like a rotten form of deception to lay on a customer. I literally have an HVAC vent covered up by their installers. The floor squeaks all over (the installers kept having to tape up the leaking hose to their nail gun so I'm thinking it may not have drove the nails in far enough). I could not even open my French door to my patio when installers were done because the shoe moulding went up too high and literally sealed my door shut. I'm still waiting on 6 recess vents to be installed (been on back order an awfully long time - tough to have faith in what Stateline is telling me at this point). I have multiple pieces of shoe moulding that are so loose you could literally lift them right up from the floor. The two installers installed 560 square feet of hardwood into 3 rooms in 5 1/2 hours. I had my own contractor come out to look at the job and he was shocked at how poor the install was and said it needs to be ripped up and replaced. When I told him it only took them 5 1/2 hours to install the floor and 90 more minutes the next day for transitions and shoe moulding he was SHOCKED. He said it should have taken at least 12 hours for two people to install the floor install and even up to 16 hours to complete everything. Not 7 hours total. I talked with Larry again today, and during a heated exchange he arrogantly told me "We are playing by my rules now" he went on to tell me how "impatient" I am. (it's been 2 months since the faulty install happened). Only took 2 weeks to get the original install done from the day I paid them to place the order - getting things replaced has now taken 4X longer with no end in sight but I'm "impatient" AND Larry tells me after the inspector looked things over "it's different than we both thought" (what's DIFFERENT?! You promised me a new floor and now you are backpedaling).

Great experience from start to finish. They have a team of very friendly, knowledgeable…read moresalespeople. Our installer was very punctual, professional, and he did an amazing job! Highly recommended.

Bad referrals Poor customer relations…read more Took advantage of my parents who purchase tile Was very rude to them and then me My parents are events long time customer

These guys are the absolute best! Wonderful service and amazing selection! Prices are better than…read morewhat I found elsewhere - including the box stores.

Carpet price was competitive. Installation crew did not seem to speak English and did not…read moreunderstand the carpet was to go wall to wall and acted surprised when it was explained the existing carpet was partially removed along a border. They had to move the tack strip. The installation, once that was conveyed, was done well but the crew left a mess, both in the room and in the garage. Wife had to literally chase down their van in the driveway to get them to sweep the garage (with our broom!). We took care of the room itself, but worse still was the mess they left in the bathroom.

Excellent carpet cleaning service. They were quick to respond by email and phone. Their pricing…read morebeat the competing carpet cleaner I called. There were no hidden fees nor was there the constant barrage of upsell attempts I've experienced from other services. Mike did an excellent job at cleaning my carpeting. It was more like having a friend over to clean the carpet rather than a contractor. Mike explained everything about problem areas and shared tips on how to prolong the life of my carpet. There were a few persistent stains that didn't come out entirely but that was due to my neglecting the carpet for six years. Mike brought in two industrial sized drying fans to speed along the drying. Something I've never seen from the competitors. I'm preparing to move out of the region, but if I were staying, Centtera would be my carpet cleaning service of choice from now on. Highly recommended.

Requested their service on a Sunday (last minute request) I have never used Yelp to request…read moreanything but I was pleasantly surprised to get a response right away. He was at our residence within a couple of hours! Amazing job! I would highly recommend his services! We will definitely use again.

I can't say enough good things about Aaron. He is professional, hard working and honest. He gives…read moreyou a quote with a time frame and works his hardest to stick to the plan. We did our kitchen remodeling with him. We had all sorts of issues including not getting the right size cabinet to electrical issues. He stayed with us through out and helped finished our project even though he had to sometimes work more for other people's mistakes. I know we are going to Aaron for all our needs and I would recommend anyone looking to do any remodeling around your house to him. Thank you so much Aaron.

I cannot say enough positive things about my experience working with Aaron. He is meticulous,…read moreknowledgeable, extremely conscientious about quality, and an all-around pleasure to work with. Everything about my project was a challenge and he handled each and every issue with a problem-solving frame of mind. I will definitely be using Aaron for any future work.

Fast, affordable, reliable, and personable. Who could ask for anything more? No hidden fees, got…read morealong with my incorrigible Corgi, and was able to adapt to my last minute schedule change at work.

Not only did Kevin go above and beyond - his quote was very reasonable. We'll also ask him to go…read moreafter the grout in our kitchen in the very near future. Honest guy.