little but sketchy wouldn't recommend…read more had poor experience not too quaility flooring they removed my carpet and replaced it with tile

I want to leave this review as I was going to use this company to install flooring but, after what…read morehappened to my daughter I will forever spread the unprofessional service they did. My daughter spent Thousands of dollars to have floors installed just over 1 year ago...as of last month they noticed the flooring is coming up in multiple places..they reached out to Empire who sent a service tech to their house...the tech told them...the flooring was not installed correctly and that is why its coming up...this tech also said, Empire will never fix this for free they will come up with some excuse...fast forward a few weeks and thats exactly what happened...they called her to say...we are sorry it will be 5k plus to fix this. Empire should be ashamed of themselves. Please never use them for your flooring. I would leave them a negative 10 stars but it makes you choose at least 1 star.

These people couldn't make it any simpler. Initially I was going to go through empire but they were…read morealways booked, and I wanted to explore options. This place popped up as a recommendation. Matt came to my house and showed me samples and educated me thoroughly on every option. I had never had any floor installations done before so I was pretty clueless. Matt made it easy for me. Never felt pressured into anything and him and his team were so friendly and helpful! Whole process went smoothly. They installed it while I was at work, came home to see it and I love it! They did an awesome job. I would recommend this company!!

Nicest family owned business you'll ever used, BUT they make you sign off on the work before the…read moreworkers have even left your house. I didn't want to make everyone wait and I didn't want to criticize the workers in from of them, so I didn't walk around and check every inch of the carpet. Within a week there was a loop exposed on one of the seams where the carpet edges meet. The owner came back and cut it off. Very nice for him to do a home visit, but I could've cut it off all by myself (and risked it fraying further without any help). I thought he'd do something more permanent and professional. A few months later there was another large loop coming up on a different seam and he said he'd come over and GLUE it. I figured I could do that too so didn't make him come. At any rate, it's still unglued and raveling off and I am frustrated with their work. The edges are uneven around the fireplace and it's just plain shoddy workmanship.

After I had my old wall-to-wall carpeting removed, I discovered stained and damaged hardwood. I…read moreinitially contacted another company that specialized in refinishing hardwood floors, but found them to be poor communicators. Deciding to move on, I got in touch with SNR First Rate Floors. Unlike the first company, I found Adam, of SNR, to be very responsive to my calls. He answered all of my questions to my satisfaction. We scheduled the work to be done in mid-August. The job took three days, due to the flooring requiring repairs. Adam and the crew of flooring specialists were very professional and friendly. I was pleased with the interaction I had with all of them.  The job was completed to my satisfaction. I am very happy with my flooring. All in all, a good experience. I think SNR does quality work, at a fair price. I certainly recommend them.

From the owner: SNR First Rate Floors provides 99.9% dust-free wood floor refinishing to the Southeastern Wisconsin…read morearea.

I can't say enough good things about Mike and his crew at Contemporary Carpets! We needed two…read morerooms of carpet restretched and a track and carpet strip replaced between some wood flooring and some carpet. Mike's estimate for the carpet stretching was 25% less than the other quotes I got, and his estimate for the carpet strip was 45% less than the other estimates. Scheduling was easy and Mike and his team arrived on time. Mike called the night before to confirm the appointment, which I also appreciated. The job took about 1-1/2 hours (efficient!) and they cleaned up after themselves (another plus!). They did an amazing job! My husband wasn't convinced that we needed the work done, but now he's been raving about how great it looks! Another score - my husband had to admit I was right! Thanks, Mike! You've made a loyal customer!

So glad I found this business. They have very helpful staff that will take as much time as you need…read moreto select the correct product for the project. Pleasant people that answer the phone when you call and enjoy what they do. This is a lost art today. Owner installs on time and the end result is first rate. If you need flooring products do yourself a big favor and stop at this store. Very senior friendly. I would highly recommend to any one.

Great experience. Got a good deal on some carpet and they were out to install it in just a few…read moredays. Bruce was fantastic to work with, and the installers were polite and professional.

Can only say good things. A nice range of carpets to select from with no pressure. Cost for carpet…read morewith installation was very reasonable and carpet arrived from manufacturer quicker than estimated. They warehoused the carpet till I was ready for installation. Installation was fast and well done. A carpet was also purchased to be cut and bound for an area rug. Nicely done and delivered when the carpet installation happened.

Worst customer service I've ever dealt with. Takes zero responsibility when mistakes are made and…read moreblames the customer rather than take ownership of their mistakes. Definitely stay clear of this business.

Dan was very helpful in finding a quality carpet for a new condo at a reasonable price. The…read moreinstallation team took their time and did a great job.

Buyer BEWARE. What was sold to us was luxury vinyl plank floor for the kitchen area. Supposedly a…read morelifetime warranty. Was not installed properly. Floor not leveled correctly, planks separated all over. Sent crew three times to fix it. I could have hot glued it myself and done better. Company does NOT stand behind poor installion practices.

Terrible I would never use them again. We ordered two floors, one for our bathroom and one for our…read morekitchen. The bathroom floor was put in so poorly. They had to redo it new flooring. The kitchen floor, the board separate and they blame it on our kitchen chairs, which have wheels we were never told at anytime we couldn't have wheels on our chairs. They will not do anything to fix it either blaming it on the chairs so now I have a kitchen floor with boards that separate and kitchen chairs with no wheels.

We recently worked with Hunt's Flooring to have our kitchen floor redone. Our old flooring was…read moreinstalled improperly so there was a lot of work to be done to prep the floor to be ready for a new installation. It was important to us that we had a detailed estimate with no surprise expenses at the end. Both Phil and Tony were very helpful with preparing our estimate and educating us on the various flooring options we could choose from. They were always available to take our calls and answer any questions we had. Once we had an estimate and our new flooring picked out, the job was started within a few days. Dylan did our installation and we were so impressed with his work! He showed up on time every day and his attention to detail was very clear. He worked efficiently but nothing ever felt rushed. He was polite, friendly and did quality work. We are so happy with the end result. John and his team helped us with the removal and reinstallation of our cabinets and appliances so the work could be done. They also showed up on time and took care of everything so the flooring work could be done. We spent a lot of time doing our research on replacing our kitchen floor and are so happy we went with Hunt's Flooring. We would absolutely go to them again for any future flooring needs and would recommend them to anyone.

My fiance and I spent over a month trying to find the right flooring for our new house. We went…read moreeverywhere and had a very hard time finding something. Given we had a budget, many stores scoffed at us when we walked in and they found out we didn't want to spend $8/sqft on wood flooring. Other places like Home Depot and Lowes lacked the style and choices we were craving...not to mention a severe lack of customer service as well. We were just about ready to settle when a real estate developer told us to try Hunt's Flooring in West Allis. From the moment we walked in, Tony and the rest of the staff quickly turned the frustration of picking a floor into a very enjoyable experience! Right from the start it felt different than the other stores we went into...it felt "right!" Tony warmly greeted us and got a feel for the project we had at hand. He eagerly educated us on different types of flooring, happily accepting the terms of our budget, and steered us in the right direction of the products he offered...which were very plentiful! Tony seemed eager to share his craft...Want to "hear" the difference between a floated vs. nailed down floor? Visit this place just for that amazing experience! What we valued most about Hunt's is that, right from the start, we felt like they valued us as a customer of their store. Before we even started to commit to purchasing something from them, the staff spent a lot of time helping us find the right product for our project...and also allowed us to have alone time searching and talking, free from salesman tactics or distractions. We never felt like we were getting "sold" to...and that was SO refreshing! When we finally did find something we loved and ordered it from them, the customer service didn't stop. Given our budget and my love of projects, I planned on installing the floor by myself. Many other stores, we quickly discovered, dissuade their customers from DIY. Tony was excited we were installing the floor by ourselves, and went out of his way to give us tips and tools to use throughout our project! If we ever need any flooring solution ever again, we will, hands-down, begin our search at Hunt's Flooring. What's more, we HIGHLY recommend anyone in the same boat as us to do the same!! Thank you, Hunt's Flooring!!