My fiance and I spent over a month trying to find the right flooring for our new house. We went…read moreeverywhere and had a very hard time finding something. Given we had a budget, many stores scoffed at us when we walked in and they found out we didn't want to spend $8/sqft on wood flooring. Other places like Home Depot and Lowes lacked the style and choices we were craving...not to mention a severe lack of customer service as well. We were just about ready to settle when a real estate developer told us to try Hunt's Flooring in West Allis. From the moment we walked in, Tony and the rest of the staff quickly turned the frustration of picking a floor into a very enjoyable experience! Right from the start it felt different than the other stores we went into...it felt "right!" Tony warmly greeted us and got a feel for the project we had at hand. He eagerly educated us on different types of flooring, happily accepting the terms of our budget, and steered us in the right direction of the products he offered...which were very plentiful! Tony seemed eager to share his craft...Want to "hear" the difference between a floated vs. nailed down floor? Visit this place just for that amazing experience! What we valued most about Hunt's is that, right from the start, we felt like they valued us as a customer of their store. Before we even started to commit to purchasing something from them, the staff spent a lot of time helping us find the right product for our project...and also allowed us to have alone time searching and talking, free from salesman tactics or distractions. We never felt like we were getting "sold" to...and that was SO refreshing! When we finally did find something we loved and ordered it from them, the customer service didn't stop. Given our budget and my love of projects, I planned on installing the floor by myself. Many other stores, we quickly discovered, dissuade their customers from DIY. Tony was excited we were installing the floor by ourselves, and went out of his way to give us tips and tools to use throughout our project! If we ever need any flooring solution ever again, we will, hands-down, begin our search at Hunt's Flooring. What's more, we HIGHLY recommend anyone in the same boat as us to do the same!! Thank you, Hunt's Flooring!!

They never completed installation. Their contractors tore up my house and used my personal towels…read moreto clean up their messes. The quality of planks are horrible, not the same as what I picked out. I got my money back from Bank that financed, sadly they did not retract monies from Hunt's Flooring. Owners stated that I was stalking him and called me all these horrible names. DO NOT GO TO HUNT'S FLOORING, very fraudulent company.

Thank you to Paul and his team at Creative Wood Floors for being such a big help in our home…read morerecently. We not long moved into a new house, and in typical fashion jumped right into renovating. Within the first week we took out a pantry and partial wall leading to unfinished floors being exposed. Found out this company was who put in the lovey hardwood in the entire house prior to us moving in, so I figured they'd be the best to contact for repairs. Paul got back to me within a day, came by to view the space a day later (take measurements, asses, etc), and within that same week he had his team of guys out to do the repairs. It took roughly seven hours of work on their part, which was understandably loud and a mess during the process. By the time they left however, the place was spick-and-span, and the floors looked as good as new. We were pre-warned that they might not have been able to get the stain perfectly matched (i.e. flowing unnoticeably with the original flooring), but they sure as heck did it! You cannot even tell there was ever repairing done. So appreciative of the speediness and impressed with the seamless work done. Will no doubt call them again when we're in the middle of our next home project ;)

This company did a wonderful job refinishing my floors at a reasonable price. They were quick and…read moreprofessional and the floors look great! They also were one of only a few companies I found that would refinish both the treads and the risers of my steps. (Other companies did only the treads and said I should paint the risers.)

In the past 2 years, my wife and I have used Best Carpet twice. Once when moving out of a house…read moreand 2 years (and several moves) later when we found a home we plan to spend some time in. If you want to save time and not read an entire review you should already know how we feel about Best Carpet because we have used them... twice. The showroom, sales people and installers are all awesome to deal with and they do a great job. Now for more detail... The first time we used them in the process of selling a home. We went in, told them our situation and they did most of the rest. They knew we were selling so they weren't pushing anything pricey and there was no attempt to "upsell" us. They gave us some of their most popular options with price points and we picked what was best for our situation. After picking the carpet, Sam came and did the measurements. Sam is super personable and great to deal with whether he is showing carpet at their showroom or coming to measure your house. He's part of our great experience with Best Carpet. Once the measuring was done the carpet was ordered and install time was set. When the install day came, the installers were on time and did the job quickly but they also did the job well. Every cut looked clean, every line unnoticeable and very little scrap left over. We were more than satisfied. Even with being more than satisfied I didn't feel compelled to write a review because I had no personal attachment to what they did... we were selling the house so someone else was going to get to enjoy it. I have no doubt in the fact that their great job helped sell our house, however. Fast forward 2 years to now (January '19). We moved what I'd consider to be a decent hike for them to come out to. We actually assumed they wouldn't come as far as we moved so we started looking at carpet places closer to us. After dealing with Best Carpet the last time around all I can say is the sticker shock from other stores was insane enough that we figured we could call and beg them to come out our way but we didn't even need to. They were more than happy to come help us out, even being at the very edge of their service area. This time Sean came out to measure and he was just as great as Sam was to deal with. He brought a few samples and then priced up a quote the same day he measured and we took it from there. Their pricing is one-third to half the expense when compared to the options in our immediate area. Along the way my wife and I hemmed and hawed about the carpet we had picked out so we decided to go into the store and take a look at our options. Let's just say that if you can't find flooring you like at Best Carpet, you have some crazy taste and/or standards. They have what feels like (and might be) a thousand options. After picking a few samples we liked, Sam encouraged us to take a few home to see how they looked. I didn't really want to because of the whole being far away thing but Sam set something up that worked out so we could get the samples and get them back in a way that worked for us. This ended up being so useful because seeing the stuff in your own house feels key in this kind of decision. We made our final decision, the carpet was ordered and an install date was set. The day prior to our install, our furnace died. January in WI isn't exactly a great time for this to happen as your house needs to be a certain temperature to have carpet installed. I felt terrible about calling and telling them last minute we needed more time... Sam told us not to worry and he again made a solution that worked for us. Finally the day came to install. Carlos and Caesar were our crew and they are super personable and absolutely fantastic at what they do. Bottom line, they bust their ass but they don't just bust their ass, they work hard AND get the job done well. Again, just like the first house Best Carpet did for us, the cuts were great and the lines were unnoticeable. You know the movie "Elf" when Will Ferrell's character runs by a diner and sees "World's Best Coffee" and he gets super excited about it? Excited enough to bring a date only to find out it is certainly NOT the world's best coffee? The normal human reaction to the "best" of anything is an eye roll. That shouldn't be the case here. Best is actually (pardon the repeat) the best thing to call this place. While their carpet selection and showroom are similar to any other carpet store, the way they separate themselves is with sales and service. The name "Best Sales & Service" isn't really a good name for a carpet store... so Best Carpet it is and I can't think of a more honest name to call them.

Best Carpet was hired to construct our bathroom renovation. It was completed with quality…read moreworkmanship and professional recommendations at an affordable price...and ON TIME !!! From design to completion, their excellent communication with us kept us up to date and made the entire process stress free!! A HUGE "Thank You" goes to the Owner Sam and his entire team of craftsman! HIRE WITH CONFIDENCE !! A+++

Oglesby did a fantastic job getting high-end LVP flooring installed in our condo on short notice…read more Very professional, great product, responsive to questions, fair price, and overall just a great experience with a contractor. We will be doing business with them again if we need flooring in their service area in the future.

I am so happy with my spare bedroom floor. ( I picked nutmeg for the color)…read more The guys were on time, they communicated what they were doing,, they were nice, cleaned up. I can't wait to get them back to do my bedroom floor. A special thanks to Scott

Carpetland just put two new rooms of Carpet in my house. Syad the installer was awesome! They…read morewere in and out in a few hours and it looks great! Good price, quick install overall very happy!

Julie Bormann was very helpful showing us samples that allowed us to match the carpet with the…read morecolors in the room it was to be installed in. The carpet arrived on time and the install was scheduled within a week. The installers were very courteous and did a very good job. I would recommend Carpetland Racine to anyone.

POTENTIAL CUSTOMERS BEWARE!!: My Affordable Floors sold me a defective product. Within 1 year, our…read moreflooring began falling apart (bowing, separating) in our kitchen and our basement where MAF installed the product. We contacted MAF and notified them of our issue. Despite our pleas for help, My Affordable Flooring will not do anything to rectify the situation other than notify/file a claim with the manufacturer/distributor, because this is a "product issue." Below is a recap of our experience spanning over 4 months with delayed responsiveness from MAF. Thousands of dollars spent with no resolution. · 2/27/21 - Called MAF and left voicemail. Explained we are experiencing problems with the flooring and the install was less than a year ago. · 3/3/21 - Contact from MAF requesting pictures of defective flooring. · 3/4/21 - Photos of defective flooring sent to MAF via text, as requested. · 3/8/21 - No update from MAF. Contact to MAF & confirmed receipt of photos. Told that Project Manager (PM) needs to review photos and that "we'll be in touch soon." · 3/16/21 - No update from MAF. Contacted requesting update. Site visit to our home scheduled for 3/22/21. · 3/22/21 - MAF PM visited our home to inspect the defective flooring. Told us they have been getting reports of issues with this particular brand of flooring. He said he will contact distributor this afternoon. · 3/31/21 - No update from MAF. Sent an email to PM requesting update. Received error message reporting his email does not exist. · 3/31/21 - Left voicemail at MAF office requesting update. Rec'd return voicemail stating that office staff asked PM on 3/29/21 for update and didn't hear back. Also informed us that PM's email has not been set up yet and to call him directly. · 4/5/21 - Telephone call to PM. He says someone at the distributor(?) is on vacation and he will file a claim and get back to me this week ((NOTE: he originally said the claim would be filed 3/22)). · 4/10/21 -No update from MAF. Call to PM requesting update. Stated claim has been filed with distributor. PM also explained that MAF will not replace the flooring and it is up to the distributor. · 6/21/21 -No update from MAF. Call and left voicemail requesting call back. We did not receive an update in over two months since the claim was submitted per PM. Email from new office manager stating "unfortunately, there is nothing we can do right now until we hear back from him [distributor] letting us know what's going on".

This company refinished our hardwood floors. For the most part, they did well. We missed one nail…read morein our preparation and no one from their crew could be bothered to remove it, so they just went around it. One spot on the floor did have a deep stain, so they loaded it up with putty. I've included a picture of what passed as "acceptable" to the owner without me spending another $400 to match and replace those few boards. *What was worse, though, was the attitude of the rep and the owner. The rep we worked with, Jason, thought it was ok since we were just going to put a dresser over it. (Uhm, what about the next owners??) The OWNER of the company, Kim, had the nerve to actually call our $1650 job "POCKET CHANGE" to my face!! Yes, those were his words! I would guess it was "little guys" like us that helped build his business. He seems to have forgotten....*

had carpeting done by kerns a few years ago (michael kern). it was a very good experience…read moreespecially the post installation support. recently had another big carpeting done by Carpetland. same carpet just a couple of hundred dollars cheaper. BIG MISTAKE. problems with installation, dirty carpet, no cleaning on prep etc etc etc, missed appointments, no call backs. got lots of verbal BS from regional manager but took forever for installation issues to get fixed. WE SHOULD'VE STAYED WITH KERNS.

This is the letter I wrote to Michael; Michael,…read moreWhen we chose your company to replace our carpet, we trusted that you would use your expertise to guide us in this decision.  You were aware that we had been using an area rug for the past 15 years with no issues.  You knew that we had three large dogs and that is why we were using the area rug, you made no mention at the time of selection that it was not advisable.  Based upon that knowledge, we chose the lighter color carpet to compliment the area rug.  Had there been any conversation regarding the carpet/area rug combo we would have chosen a darker color carpet because of the dogs.   We were under the impression that your organization would have advised us properly at the time of purchase, and now you have left us in a terribly difficult situation.  We have no choice but to replace our carpet and you can be certain it will not be with your company.  We are very disappointed in the extremely poor advice and level of service provided - we had much higher expectations.  And finally, you didn't even give us the courtesy of a phone call.  Disappointedly,Kimberly & James Steinbrenner

Shane was extremely helpful in helping us decide our carpet for our basement. He listened and…read morehelped us with something in our budget. Ivan and his team were very professional and did our install very efficiently and in a timely manner. Highly recommend the entire Carpets Plus team for all your flooring needs.

They are the absolute best- I highly recommend! I've been gradually updating my house, so I've…read moreworked with them on a few projects, and it's been nothing but top notch service and results. My basement flooded and they were quick to order and flexible on installing. Friendly, knowledgeable, and professional from start to finish.