POTENTIAL CUSTOMERS BEWARE!!: My Affordable Floors sold me a defective product. Within 1 year, our flooring began falling apart (bowing, separating) in our kitchen and our basement where MAF installed the product. We contacted MAF and notified them of our issue. Despite our pleas for help, My Affordable Flooring will not do anything to rectify the situation other than notify/file a claim with the manufacturer/distributor, because this is a "product issue." Below is a recap of our experience spanning over 4 months with delayed responsiveness from MAF. Thousands of dollars spent with no resolution. · 2/27/21 - Called MAF and left voicemail. Explained we are experiencing problems with the flooring and the install was less than a year ago. · 3/3/21 - Contact from MAF requesting pictures of defective flooring. · 3/4/21 - Photos of defective flooring sent to MAF via text, as requested. · 3/8/21 - No update from MAF. Contact to MAF & confirmed receipt of photos. Told that Project Manager (PM) needs to review photos and that "we'll be in touch soon." · 3/16/21 - No update from MAF. Contacted requesting update. Site visit to our home scheduled for 3/22/21. · 3/22/21 - MAF PM visited our home to inspect the defective flooring. Told us they have been getting reports of issues with this particular brand of flooring. He said he will contact distributor this afternoon. · 3/31/21 - No update from MAF. Sent an email to PM requesting update. Received error message reporting his email does not exist. · 3/31/21 - Left voicemail at MAF office requesting update. Rec'd return voicemail stating that office staff asked PM on 3/29/21 for update and didn't hear back. Also informed us that PM's email has not been set up yet and to call him directly. · 4/5/21 - Telephone call to PM. He says someone at the distributor(?) is on vacation and he will file a claim and get back to me this week ((NOTE: he originally said the claim would be filed 3/22)). · 4/10/21 -No update from MAF. Call to PM requesting update. Stated claim has been filed with distributor. PM also explained that MAF will not replace the flooring and it is up to the distributor. · 6/21/21 -No update from MAF. Call and left voicemail requesting call back. We did not receive an update in over two months since the claim was submitted per PM. Email from new office manager stating "unfortunately, there is nothing we can do right now until we hear back from him [distributor] letting us know what's going on". read more

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This company refinished our hardwood floors. For the most part, they did well. We missed one nail in our preparation and no one from their crew could be bothered to remove it, so they just went around it. One spot on the floor did have a deep stain, so they loaded it up with putty. I've included a picture of what passed as "acceptable" to the owner without me spending another $400 to match and replace those few boards. *What was worse, though, was the attitude of the rep and the owner. The rep we worked with, Jason, thought it was ok since we were just going to put a dresser over it. (Uhm, what about the next owners??) The OWNER of the company, Kim, had the nerve to actually call our $1650 job "POCKET CHANGE" to my face!! Yes, those were his words! I would guess it was "little guys" like us that helped build his business. He seems to have forgotten....* read more

My Affordable Flooring - Couldn't bother to remove the nail? - Flooring Near Me - Sturtevant, Wisconsin

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Amazing! Great great company! The men worked so Hard and fast! Office people were so kind and pushed us up to just a few days after estimate! Best clean kind honest and fast!!! Don't even bother looking any where else! Just hire them! Our friends in Illinois are hoping they can come down for them! We can't thank you enough!! read more

I had my kitchen floor and my wood floors refinished last year. This year, I was able to have part of my basement floor done. I highly recommend My Affordable Floors. The cost was basically affordable. The workers did an outstanding job. read more

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My Affordable Floors - highly recommend! Kim was the first person to call us back. We were so happy with our estimate ( came in under budget) and the final product. Kim, Dan, and their hard working team, restored our 1940's wood floors, back to better than new! We couldn't be happier with their hard work, clean up & final results. Everyone who has seen the finished result, were amazed with the before & after, pictures. Thank you, Dan, for your hard working crew & Thank You, Kim, for having such hard working, dedicated, people, on your team! From the very first phone call, to immediate scheduling accommodations, the customer service & finished floors, we can recommend My Affordable Floors to anyone who asks, and tell everyone to give Dan & Kim, a call, they will call you back! read more

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My Affordable Floors restored the floors at the former Nelson's Dime Store for us. They did a fabulous job as you can see. The before and the after. They are two inch original maple from 1928. They had to do a lot of patching and it turned out better than we could have imagined. His workers worked long hours truly amazing. read more

This was by far the best contractor on my kitchen renovation. The gentleman who did the work (Paco) was not only incredibly hard working (stayed here till 7:30 one night to get the part of the job he was working on done), but he is an artist. He custom cut many of the odd corners around stairs etc. Here is the most telling part - for the flange around the toilet he cut a perfect circle out of 2 tiles. Any other contractor would have just cut spare or butted tiles up against the flange since it is hidden by the toilet. This is the mark of a real craftsman - he cares about what you can't see. The staff at My affordable Floors is also extremely helpful and polite and prompt to respond. I definitely recommend. Everyone who sees the new kitchen comments immediately on how beautiful the floor is. read more

We had My Affordable Floors replace old laminate floors with hardwood at our house in Wauwatosa. They did an amazing job at a great price. We got estimates from several companies and ultimately went with My Affordable Floors because of how up front and honest Kim was during our estimate. We didn't feel pressured or like we were getting a memorized sales pitch; Kim took our needs and budget into account and helped us find a solution that worked best for us. The entire team was responsive throughout install and the process was completed in a timely manner. I wouldn't choose any other company for floor install in the future! read more

I'm very impressed with their punctuality. Dan the supervisor was on time as well as the men who did the job. They were very polite and efficient. They did leave some garbage in the closet and only replaced some baseboards. However, baseboards were not in the contract. We are definitely going to use them on the next phase of our house renovation. read more

We used My Affordable Floors to refinish our Floors during a kitchen remodel. Dan and the crew were fantastic. We went from a light oak to espresso. We had a spot where the floor needed to be patched. They pulled everything up around it and tied in new boards. It only took them one day to sand and one to stain and seal. We only needed to be out of the house for a few hours with the new process. We could not be happier with the job they did. I would highly recommend them. read more

We recently had our residential hardwood floors refinished by My Affordable Floors. Our floors felt uneven and rough in various spots and the finishing stain was uneven. Some areas were lighter than others and you can see where they didn't stain all the way to the baseboards. A wood floor divider was placed between two rooms which cracked three days after being installed. We had two or three spots that had small cracks and or dents that were filled in but sank into the floor after a few days leaving the holes once again. I emailed My Affordable floors twice and called and left messages three times, but never heard back. I wouldn't recommend them or use them again. I've already had friends ask me for their name, I was sure to give it, along with my opinion of who not to call. read more