I purchased a pet friendly area rug here on a friend's recommendation. She has purchased carpeting…read moreand kitchen flooring from them. They loaned me several samples so it was easy to choose. I was happy with the price and, after many months, I am happy with my rug. Now I am looking for LVT flooring for 3 rooms. They prepared separate quotes for the whole job and for product only (DIY). We decided to install it ourselves (my husband has some flooring experience ). They were happy to special order a Karndean flooring style and color that they did not have on display (we found it at a different store). We are very pleased with their service. In addition, they gave us advice and tips. I recommend this store!

We've used Stu's Flooring twice in the past five years, and they've been great both times. We first…read morereplaced some flooring with carpeting, and the second time, we got luxury vinyl plank flooring in every other room of our condo. Stu's did an excellent job both times. They worked with us to find the right flooring for our needs (and we took some time to find the right options.) And they worked with our condo rules, which was important. We had complete trust they'd do things right--and they did. After our first experience, we didn't hesitate to go to Stu's a second time, and if we need flooring in the future, we'll be back.

I was amazed at how beautiful my floors looked. They looked new. Very professional. Little to no…read moredust. Jill came out first and explained everything and answered all my questions. Then 2 guys came out and did a great job and finished in 2 days.

We first used Anderson Floor Co in 1988 with remarkable and perfect results. they sanded and…read morerefinished an old 1930's red oak floors and grand staircase. We recently completed a 700 sq ft addition with red oak floors. The builder required us to use his flooring subcontractor. Upon completion we had to sand and refinished an old the floors with Anderson Floor Co. We are 100% happy with the results. They did a remarkable and perfect job. I can highly recommend them. Very picky, Bill

Contacted 2 other companies before getting the job done with Flooring Concepts. The first company…read moregave us a ridiculously expensive quote. The second guy never showed up. So 3rd times a charm with Flooring Concepts our carpet looks new again! Didn't even know carpet stretching to remove wrinkles and prolong the carpet life was an option and in less than 90 mins our living room looked fabulous! This is a family owned business with a strong commitment to getting the job done right and exceeding customer expectations! Do not hesitate to contact Flooring Concepts for all your flooring needs! http://www.flooringconceptswi.com/

We recently purchased a home and had Strait Edge Flooring redo all of our hardwood floors. They did…read morea fantastic job and I highly recommend them. When we were looking to get the floors done we received a few quotes for the work. Blake came out to give us an estimate and was very thorough. He noticed a few items we would need to repair/address that the other companies did not look for. Strait Edge's pricing is the perfect balance between quality and value. We had some repairs which required that were move intensive than we originally anticipated. Blake and his team took care of us and you cannot tell the repair was needed. Despite the repairs being more involved than originally anticipated the work was still completed on time. With the additional repairs the pricing needed to be adjusted to account for the extra work. He was upfront about the additional costs, they were very fair, and ended up being lower than I had anticipated. I will absolutely be reaching out to Blake and his team when we need additional flooring work done.

If you are looking for a company to install new flooring or trim in your house, do not use this…read moreone, save your sanity and look elsewhere. Over six months of extreme anxiety and stress dealing with this business. A job we were told would take one week has taken over 22 weeks to complete. My husband and I bought our first house and spent months demoing and renovating it. We hired Straight Edge Flooring to instal new floors and moulding throughout the entire house since we had a short timeline to move in and wanted the job to be completed quickly. I wish we never chose this company, worst mistake of my life. This company is a complete mess, have terrible communication, don't know how to order the correct amount of materials, and make up excuses for everything. Blake straight up lied to our face during the house walkthroughs when discussing the project and expectations of the quality of work. This company lacks accountability for their mistakes and will blame them on you, even when sending photo evidence of defects. It has been a nightmare to get the company owner Blake to do a walkthrough at the house after installation, and straight up refused to meet us in June because he was mad I put a 1-star review up due to their delayed project and lack of communication. Blake then threatened to not complete the rest of the flooring installation until the review was taken down. Throughout this project, Blake also threatened to take legal action through his lawyers and through putting a lien on our house. If you want a company to be extremely rude to you, then you found the right place. Below are direct quotes from Blake in response to my husband and I asking questions about the installation quality and voicing our concerns about various defects. "you are horrific!!!" "PATHETIC Instead of being and reacting so emotionally maybe you should read what I say" "I'm not getting into any other conversations with you, you can discuss with my legal team" "Now please stop texting me. My legal team is dealing with your non sense" "I know everything I'm just done entertaining conversations with you" "Go harass someone else" "My legal team would laugh at you and probably swallow you whole" "You are a piece of work" "Kiss my ***" "Slime balls get no where" "Now your just being a plain old slime Ball" "your still trying to slime your way out of paying your bill? Does your wife not make enough money gaming on her computer for you to pay it? Or are you just typical stallis trash trying to avoid paying a bill?" "so clearly you are just a pathetic slime ball" "fu****in email it" Straight Edge flooring also prematurely issued an invoice and told us the project was completed, even though it was not due to damaged floor boards and missing moulding. Blake also told us we would be paying a late fee of $50 per day if the invoice is not paid??? Nowhere in the estimate/contract included late fees. Regardless, the job was not completed! The final invoice also included a 7.9% sales tax for the entire project cost. As outlined in the Wisconsin tax code (Pub207), we do not pay taxes for their labor or the material included in their provided service. We argued with them for months about how they cannot charge separate tax items at the end of the project. I even called the Wisconsin Department of Revenue, which confirmed that although they are a retailer, they cannot charge sales tax when purchasing floors and then installing them as a part of real property improvements. Even at the end of the project, a damaged corner was missed, we sent Blake photos immediately and he had the audacity to accuse us of damaging the floors. The installers came back to look at the damaged corner and then admitted they missed it. Glad to know that photo evidence and telling you something was missed doesn't matter to you Blake, can't even pretend to care about doing good work. If anyone is being a slime ball Blake, it is you. Do better.

I received a quote quickly. Job was done 1-2 weeks later. Strong work ethic and communication to…read moreget the job done was perfect.

On October 1, 2026, I requested awning repair, cement on my driveway divots, awning hole,…read moreapproximately 5 screens installed. Sergio, the owner, quoted a written quote of $2,000. The same day I asked for a written contract. The next day Sergio Bate and Switched me and increased his price more than 35% inexplicably demanding $3500. The day before he asked for $2000 in writing and the very next day he demanded $3500 for simple repairs. Eventually, I pointed out his "BATE AND SWITCH TECHNIQUE" and I told him that he should go out to the site and review the scope of work. Sergio continued to tell me about how people have ripped him off (inapplicable to me), he kept referring to me as a "RED FLAG". His unbusiness-like demeanor was offensive, rude, hostile, aggressive and disrespectful argumentative. I questioned why the price point changed & he couldn't explain talking about how he has to pay his workers. I told him that's something that you consider before giving a quote, not afterwards. He was abusive and greedy! I told him if you misquoted that's on you. He as a business entrepreneur must honor his mistakes. I had to explain that I was going to pay his "Bate & Switch" pricing techniques and pay $2,000 today 10/21/2026 & because of the profound discrepancy I asked for $1,500 for next month due November 15th. He point blank declined based on his misquoted pricing. In summary, since I finished first in the Nation (4) times his behavior has been rude, erratic, dishonest, greedy, offensive and repeated "Red Flag" directed to a potential customer. I do not recommend GDL Remodeling as he doesn't know what he is doing, and is very offensive, dishonest, greedy and dishonest!

had carpeting done by kerns a few years ago (michael kern). it was a very good experience…read moreespecially the post installation support. recently had another big carpeting done by Carpetland. same carpet just a couple of hundred dollars cheaper. BIG MISTAKE. problems with installation, dirty carpet, no cleaning on prep etc etc etc, missed appointments, no call backs. got lots of verbal BS from regional manager but took forever for installation issues to get fixed. WE SHOULD'VE STAYED WITH KERNS.

This is the letter I wrote to Michael; Michael,…read moreWhen we chose your company to replace our carpet, we trusted that you would use your expertise to guide us in this decision.  You were aware that we had been using an area rug for the past 15 years with no issues.  You knew that we had three large dogs and that is why we were using the area rug, you made no mention at the time of selection that it was not advisable.  Based upon that knowledge, we chose the lighter color carpet to compliment the area rug.  Had there been any conversation regarding the carpet/area rug combo we would have chosen a darker color carpet because of the dogs.   We were under the impression that your organization would have advised us properly at the time of purchase, and now you have left us in a terribly difficult situation.  We have no choice but to replace our carpet and you can be certain it will not be with your company.  We are very disappointed in the extremely poor advice and level of service provided - we had much higher expectations.  And finally, you didn't even give us the courtesy of a phone call.  Disappointedly,Kimberly & James Steinbrenner

We just had vinyl take the place of the icky kitchen/ hallway carpet (who ever thought kitchen…read morecarpeting was an intelligent idea?!). We rent, and since we had the kitchen and hallway cleared for reorganizing and cleaning purposes we asked the landlord to have it replaced. We offered to check around for prices, making it easier on our very nice landlord and letting us find a pattern we liked at the same time. The salesman was helpful and gave a very close estimate to what the final cost actually ended up being. After the visit, they sent someone out to take the precise measurements so they could make the estimate. He was the silent "gets his work done and leaves" kind of guy. No complaints about him, just not very sociable. Today, two young men came to install the flooring. They were very polite and did a wonderful job with the installation. While working, they listened to their music with headphones instead of a blaring radio which was quite nice. They moved the refrigerator out of the way for us and put it back in place when they were done. It does cost $30 per appliance to have it moved, but the money is worth every penny; they ended up having to remove the handles as well as some of the door molding in order to get it through the door. Carpet Town does not charge for removal/ reinstallation of the shoe molding along the wall they have to take out during the installation. Some places do charge for this. Only one little complaint, not enough to knock off a star but worth mentioning: dudes, after all these generations of women NAGGING you to put the toilet seat down you have not figured out how to do this! I had to put it down... twice. Otherwise, very good service. They have done other work in this building over the years, and anyone who has lived here has loved the results... except for that icky kitchen carpet (but that's not Carpet Town's fault, that's just a bad idea on the buyer's end). Highly recommended.

It is deeply troubling that this review was posted, given that Carpet Town has attempted to please…read moreMr. Mc Gee in multiple ways. A: If it was so "deeply troubling," perhaps your company should have done the job properly in the first place & not told half the story in your claims. My rebuttal includes the first sentence of most of her paragraphs. So in the words of Paul Harvey...I give you, "the rest of the story: CLAIM: He came in within a couple of weeks prior to his moving into his home... A: I was told this, "was not a problem," by the salesman, Tom, & install would be done on time. To save me money, Tom suggested he could have his "best guy in the city" do it for me; coincidentally one of CT's installers, or so I was told. CLAIM: His LVP was installed on September 25th 2019... A: And the carpeting on the 23rd. Darn right I called as the job wasn't finished! (See the picture with the carpeting laying over the LVP.) YOUR people did not complete the job when the LVP was installed. Further, YOUR guy did NOT come on Fri, Sept. 27th as you claim, he came on Monday, Sept. 30th & tried to fix it. I was told someone would come on Friday the 27th; they never showed, I called & was then told someone couldn't be there until AM of Mon, Sept. 30th. CT's rep didn't actually come until a week after she claims. When CT's rep's attempt to fix the floor didn't work he stated, " I don't know what the problem is." On Tue, Oct, 1st, he simply dropped off a cleaner outside our front door? Now they wanted ME to "fix" a bad product! That didn't work so I called the office again, the rep told me he would put in a claim which could take 4-6 weeks to square away. On Fri, Oct 4th, at 12:18pm I recd a call from the rep stating he may have found a remedy & asked if I'd be home. Later that day he came and finally fixed the LVP. I have a time-stamped picture taken! That is also when I asked him how the installers could leave as there was clearly something wrong. CT's rep said, "They don't really pay attention to that kind of thing. They simply come in and do the install." So...that will help in "clearing up" the actual timeline! CLAIM: Jonathan Werner, sales manager, called Mr. McGee on October 21st asking for the outstanding balance of $1,111.31 that he owed since the installation... A: Actually I called Mr. Werner who had to call ME back since he was not available. He was NOT calling to ask for the outstanding balance! Jonathan first offered to knock off the $111.31 to make it an even $1000. But as the job had not been completed on time, there are still outstanding issues (to this day,) & their screwing around required me to miss work days, a credit of just over $100 was a joke! Jonathan stated, "I will have to speak with the owner and get back to you." CLAIM: On October 30th, Wendy Werner, owner... (skip to last sentence) He agreed to call at 7am on Tuesday, November 5th. He never called... A: Actually, I did call at 7:32am on Nov 5th, and left a message on the voicemail. NO ONE ever got back to me. I was in a meeting all day in DeForest & for you intrepid readers, you'll find out in her next paragraph, I was involved in a car/ deer crash which totaled my truck. OH, and, Wendy, why are you suddenly referring to yourself in the third-person on your account? That's weird... CLAIM: ...On that day he mentioned for the first time that there might be a flaw in his carpeting.... A. This was NOT the first mention of issues with the carpet installation. I called & spoke with Tom on Mon, Sept. 23rd after the install as the seams in the carpeting were (and after 2 months, still are) very noticeable. In fact, Tom came out to look at the carpeting on the morning of Sept 24th! Wendy's facts are again, a bit lacking in accuracy. CLAIM: One week later, on November 18th, Wendy left a message... A: Actually Wendy called my wife at work & left a threatening message on her voice mail as well as mine. Despite her company still not standing behind their product/ installation, it wasn't worth taking CT to court over a few hundred dollars as they have already cost me more in wasted time. So they got their money! It is very sad when an owner of a company does not stand behind their service and their product, then only tells part of the story. Pictures: CLAIM: The LVP picture is before we made the effort of cleaning it. A: Yes...but like your business, you didn't complete the job; in this case, of looking at ALL of the pictures. See, I also posted a picture of the difference after the CT rep fixed a 4x4 section. But keep up the good work, Wendy... CLAIM: Carpeting picture shows some loose fibers. A: If Wendy would've sent someone out as Wendy said, Wendy would know that the "fibers" that are letting lose on one end. The other end is still attached to the base of the carpet meaning the carpeting is letting loose! Wendy just makes assumptions. Don't be a Wendy!

I've used Craig for multiple properties over the years. Well priced, a perfectionist in his work,…read moreand very timely and efficient. Fantastic communication, a gem to work with and I can trust him to do an amazing job every single time. Have recommended him to others, with wonderful results and would never use anyone else.

I had a really good experience getting all my hardwood refinished. really good communication,…read moreupfront pricing, and great end result. would recommend!