We just finished a flooring project in our home, and I can't say enough good things about this…read morecompany. The whole process was simple and stress-free. Our consultant (Tom R.) came out to our home to measure and talk through our options -- no pressure, no upselling. After that, I went to the showroom where I could take my time looking at samples until I found the right one. Once I made my selection, installation was scheduled and finished within a few weeks. The team stayed in constant communication, and the results are beautiful! What really stood out: 100% communication 100% quality workmanship Completion right on time If you're in or around Waukesha and need new floors, this is definitely the company to trust.

In my opinion, if there is one factor any successful company needs, it is reliable and…read moreknowledgeable customer support. My New Floors Inc. really hits a home run in this department with Max Shaw. Max provided clear concise answers to all of our questions regarding the best flooring to select for our home's main level (a gorgeous Godfrey Hirst Pure New Zealand Wool Carpet) and he made cost effective recommendations for attractive, affordable, yet durable flooring options to use in our rental properties. Our experience with Max was so different than past experiences with "big box" flooring installers. The big box in-store help doesn't exactly inspire confidence in the product knowledge area and their installation "experts" were actually low-paid, unprofessional subcontractors. This certainly isn't the case with My New Floors Inc. Our experience from showroom to install was impressive!

The owner and his helper arrived on time, each time they installed carpet for me (2/19/16 the…read morelatest time). They installed the padding and carpet VERY professionally. They cleaned up behind themselves (a rarity for contractors) and charged a very fair price. I highly recommend this company!!

We recently had Heartwood Custom Floors install new flooring in a previously sunken living room…read morethat we had a carpenter raise up. Dillion was the second installer that we talked to and we were immediately impressed with him. He was very personable and very knowledgeable of his craft. He provided an estimate with a detailed explanation of the scope of work within 2 days after our first meeting. We chose Heartwood Custom Floors over the larger established and well known competitor that we first talked to. The flooring that we needed (ash and cherry) was a special order and was delivered within the timeline that Dillion had given us and the installation began on the day he scheduled. We were told by Dillion that his brother Eric would be doing the install and just like with Dillion we were immediately impressed with Eric. Our flooring needed to installed on a diagonal to coordinate with the rest of the 40 year old flooring in our house and it needed to be done within a cherry wood border. Diagonal install is more tedious and time consuming. Eric got right to work on the project and after many hours of hard work the new wood was perfectly installed. Eric was conscientious about the color of new wood looking as good as could be with the surrounding older floor and showed us 6 different stain possibilities, one of which was custom blended and was just right. Eric also refurbished a cherry border that was in our dining room without having to redo the rest of the floor in there. Our project was completely done within the timeline provided to us. We couldn't be happier with the final results. We would not hesitate to use Heartwood Custom Flooring again and highly recommend them.

As you can see from the previous reviews, Dillon is the person you want to reach out for your floor…read morerefinishing job. I had a great experience with Dillon. He was responsive, prompt and communicated clearly. He was on time every day of the job, and he finished the job in the time allotted. His prices were competitive. The work was beautiful. He did two rooms with 120 year old Birds Eye Maple floors and they look great and should stand up a long time. You will not go wrong hiring Dillon.

Service - outstanding Product quality - excellent…read more Installation - great Highly recommend

Carpet and padding quality is excellent…read more Carpet and padding removal and installation was amazing. Carlos did an excellent job -- paying attention to every detail. New carpet and padding cut, trimmed, and placed to perfection. Super clean up during and after removal and installation. Price was competitive with other companies. Excellent value especially the removal and installation.

They did a really wonderful job installing the carpet. They had a lot of options to choose from,…read moreand the workers did an impeccable job installing the carpet. The full experience was a little stressful and took longer than anticipated, but I am very happy with the result which outshined any issues.

Buyer BEWARE. What was sold to us was luxury vinyl plank floor for the kitchen area. Supposedly a…read morelifetime warranty. Was not installed properly. Floor not leveled correctly, planks separated all over. Sent crew three times to fix it. I could have hot glued it myself and done better. Company does NOT stand behind poor installion practices.

Wonder Floors refinished my wood floor in the foyer. Couldn't have been happier. After each coat,…read morethey had to come back the next day. Every one of those days they showed up at the designated time. After each application, the area was left spotless. Very reasonable priced. Would highly recommend them.

We recently purchased a home and had Strait Edge Flooring redo all of our hardwood floors. They did…read morea fantastic job and I highly recommend them. When we were looking to get the floors done we received a few quotes for the work. Blake came out to give us an estimate and was very thorough. He noticed a few items we would need to repair/address that the other companies did not look for. Strait Edge's pricing is the perfect balance between quality and value. We had some repairs which required that were move intensive than we originally anticipated. Blake and his team took care of us and you cannot tell the repair was needed. Despite the repairs being more involved than originally anticipated the work was still completed on time. With the additional repairs the pricing needed to be adjusted to account for the extra work. He was upfront about the additional costs, they were very fair, and ended up being lower than I had anticipated. I will absolutely be reaching out to Blake and his team when we need additional flooring work done.

I received an estimate for removal of all our carpet and installation of LVT flooring. I thought it…read morewas a bit more than I could afford. I eventually removed all the carpeting and tack strips myself and disposed of it. I bought the new flooring from Floor and Decor and delivered it to our home. I did negotiate a price that was acceptable and scheduled the installation. The day for the install came but no workers showed up. I called mid day to find out what was going on and was told the worker had a family emergency and was gone for the day. He would be back tomorrow and start my job. (Why didn't I get a call to tell me he wasn't coming?) The second day came and he was late arriving, then had to leave to take a tool to another job. At the end of the day he had to leave early for an appointment. Day three came and he showed up at 6:20am to start working without telling us he would be here that early. They started work and made so much noise that I received complaints from my neighbors (I live in a multi family condo building). That day he stayed here until 8:00pm to get the job done because the next day the boss had him scheduled for another job. Our job wasn't finished yet. The worker told me to call the boss and get the completion scheduled. I called, I texted, I tried e mail and got no response for days. When I finally reached him, a discussion was had about the job and how "Happy" I was. I told him about some defects and he argued with me that was my fault for buying the products from Floor and Decor. He wanted to argue about everything and was very rude on the phone. Eventually the workers came back to finish the job but that was three weeks later and it took them another 2-1/2 days to finish. I spoke to the workers about the boss' attitude and I won't post what they had to say about him, so you can figure out it wasn't a compliment. I will not recommend doing business with Straight Edge Flooring. We do have problems with the installation in the fact that they didn't follow the manufacturer instructions and a couple areas were damaged by their tools. But according to the Boss, that is my problem for buying items from Floor and Decor. The problem is they installed the flooring without the necessary expansion gap at the ends, Were not careful with their tools and gouged and scratched the flooring, and the boss is less than a nice guy to deal with. In my opinion, this is another business that won't be in business very long.

Savers did our Kitchen in April 2026. The workmanship was excellent all around. We had cabinets…read moreresurfaced with new doors and slide drawers throughout, backsplash tile, flooring, countertops, new sink/faucet, and some minor repairs. Every mitered corner was perfect as was the stain-match. With materials pre-selected, they were in-and-out in 11 days and on time daily. Kitchen was also cleaned up daily, and surfaces were protected where needed. And, our installers were great to work with.

After much research and checking with several companies and their previous customers regarding…read morekitchen cabinet refacing, new cabinet/sink hardware, as well as new countertops, we found and chose the "Best In Class" kitchen and bathroom remodeling company in the entire MKE and surrounding areas with Savers Kitchen and Bath in Wauwatosa. Kevin (Design Consultant) was very attentive and listened carefully to our needs, providing different options for our review and discussion. His priority was to deliver what we wanted in our kitchen update. He guided us through the entire selection process and always gave us his input when we asked and made adjustments along the journey based on our feedback. He took the time to provide us numerous estimated costs for different options and actually in the end, they were under budget. Kevin and his installation team (headed by David) was very professional and detail oriented and it showed in the quality of their work. We were impressed with their exceptional craftsmanship with cabinet door, sink, hardware and painting installation. In addition, they left our home spotless after every visit from the first day through the last day of the project installation. In fact, there was a minor flaw in one of the cabinet doors and they installed it, but informed us immediately they ordered a new door to be re-installed upon arrival to their showroom. Their customer service was wonderful. Kevin and David stayed on their timeline through the entire journey, beginning to end. We also like to give a big shout out to Heidi for exceptional customer service throughout. She was responsible for keeping the communication back and forth with us and her team. She was always upbeat, kind and helpful providing answers back to us within the same day. Kevin was upfront and honest about what Savers could deliver and they did not disappoint. Do not look any further if you are looking for professionalism and great quality of work at a great/fair price. Make your way to Savers Kitchen and Bath as quickly as possible, you will be so happy you did!! Frank Olivo / Steve Folstein