Great professional service. They were punctual to start the…read morefront door replacement. They explained the process before starting and we're considerate when the front door entry was limited access while they had the stucco dry. They also verified the small detail changes in the door handle and had me try the door several times before they left. I was impressed by the end result. Huge difference in a proper working door compared to before. Great attention to detail to explain the issue with the last door. I recommend their service for Great quality work.

Very disappointed. Max, the manager, is very aggressive and argues as if he is right all the time…read more He does not listen to customers and does not offer a sincere apology. I made an appointment, and they completely stood me up. Later, they claimed they tried to call me or left a voicemail to change the appointment, which is not true. They never called or left any message. I have documentation as evidence, but I chose not to continue the conversation because Max kept defending himself and arguing instead of trying to resolve the issue. They also had my mailing address incorrect. I spoke with Max the day before my appointment to correct it, yet there were still multiple errors. Overall, the business seems very unorganized. The receptionist told me Max was in the office, so I was surprised when Max later claimed my appointment was with a different representative. This inconsistency felt very unprofessional and questionable. I took time out of my day for this appointment, and it is extremely rude and unprofessional that they never showed up. I do not recommend doing business with this company. There are many other businesses that provide much better customer service.

We had our windows installed last week and we absolutely love them. It makes the house so much…read morenicer. Our installers Jim, Carlos, Irving and Jr were very professional. Jim walked us through at the end and answered all of our questions. We also enjoyed working with Ski who showed us the differences between different types of windows and he gave us great recommendations. Overall we are happy with the results and we referred our neighbors and friends.

I would not recommend this company…read more My husband and I met with Ski at the end of a month, so what I'm about to say may be a result of any "end of month incentives," but I honestly cannot believe the encounter we had. Previously, we had received two other quotes from competitors. One of them highly recommended Simonton Daylight Max windows. When we talked to Ski about this option, he said while he sells them, he doesn't recommend them. He said they use tin on their screens and brackets. Instead, he pushed for Anlin (and when I say pushed, I mean, it was our only option given for our "price point"). The hardest part of this interaction was the hard sell we were given. First, we were given a price of $14K (3 windows and 1 slider), then he said he'd waive the labor fee, then he said there's a last-day-of-the-month discount, then there was a day-of discount but it was only good for TODAY ONLY!!! (Yes, that's how it was written on the estimate.) Even after all those discounts, it was still over $3K from the other bids we had gotten. All that said, we felt the pressure and we thought about giving in but really couldn't afford to pay over $8500. He was at $8800 (remember, it was first $14K). We asked him to come down another $300 and he said his manager said no, that we were getting the most amazing deal on windows. Then Ski proceeded to try to bribe us with an In N Out gift card he received for his birthday. This didn't sit well with me. It also didn't sit well that he told my dog to "watch where you're going," but that's me being a nutty dog owner, I guess. When he couldn't get to $8500, he tried calling their Anlin supplier but couldn't reach him (he called him three times and left messages). At the end of the day we couldn't reach a deal, and Ski left. No thank you or goodbye. It was obvious he was unhappy. Look, I get it. He was here for over an hour and didn't get a sale. I'd be frustrated too. But the pressure he put on us, the other options he didn't want to share, and that big price tag really put us off. I know a lot of people on these reviews speak highly of Ski, and maybe we caught him on an off day. But I knew when he left and I felt disappointed in myself for not making enough money to buy the "nicer" windows, it was a problem. If you're okay with a hard sell and negotiating over and over again, maybe this is the right company for you, but I'm happy going with another that didn't make me feel like crap at the end of the day.

AMAZING! Backstory: I needed a new garage side door from…read moreyears of damage and it being a junky hollow door. I thought I could fix it myself but opt'ed to get a professional... SURE GLAD I DID! I did not realize how much I did not know about "doors"! I can't believe I didn't not do this sooner! James was super professional and direct. Great pricing and quality of work speaks for itself. Everything was done in just a few hours! I am excited to be working with James again on getting more projects done in the near future.

We'd been having issues with our entry door for a while. The door is more than 80 years old. And…read morenow, it had started rubbing against the side wall and no longer sat evenly in the frame. It was clear it was time for a replacement. Before choosing James, I got a quote from a very popular windows and doors company in Orange County. James, the owner of Lucero's Windows and Doors, not only offered the best price but was also extremely responsive. He mentioned that he previously worked as a Home Depot installer, which gave me confidence that he was properly trained. I was initially cautious because of the low number of reviews, but the consistent perfect scores from other customers made me optimistic. Now, after working with him, I can confidently say that Lucero's Windows and Doors is the real deal. Because our home required a custom-sized door, James came out twice to take measurements. After about two weeks, the custom entry door arrived, and he completed the installation in a single day. He told me our home was one of the oldest he's worked on, and the walls were very different from newer builds. Despite the challenges, he made everything fit perfectly, and the final result looks fantastic. We no longer feel a draft under the door, and it swings smoothly without any issues.

Jaden was the service technician that came to my home request was to repair the rollers on my…read moresliding patio door Jaden diagnosed that rollers and door track would need to be replaced the service time was about 2 hrs. Cannot say enough about Jaden and his professionalism from explaining the work required and the way he went about replacing the rollers and door track, I did shop around for pricing found Sliding Door Specialist to be the best price. I would recommend this business

I called for a repair and they showed up the guy was really helpful and we scheduled the repair for…read moremy french door glass replacement. Just called (Monday June 1st at about 455pm) to check on the order and an approximate date, the guy explained some stuff about the order, when I tried to ask him questions, he literally would not let me talk, he kept cutting me off and continued to talk, not even allowing me to ask my questions. When I asked his name he hung up on me. Not sure this guy should be your representative on the phone for your company. Update James showed up got to work and did an excellent job. Cleaned up the area well gave me instructions and was very professional. I believe he is an asset to your company. Nice work thank you.

I purchased new doors from Jimmy at discount door center. His team was very professional from sales…read moreall the way to installation. My new doors are amazing. I highly recommend doing business with this Company.. Thanks..

Honeslty I cant say enough about this company!!…read more I was in need of a new front door because I just hated ours. I really LOVED the wrought iron doors and shopped around. Let me tell you that some companies quotes were near the 12000 range! When visiting these companies they didn't even have stock.. which of course means they are most likely purchasing cheaper and reselling to you.. Not Jimmy, Jimmy was amazing since I stopped in his office. Immediately he was so welcoming and has a HUGE warehouse full of front doors ( not just doors he is ordering from somewhere else) His price also beat these prices but literally almost HALF.. It was a week before labor day weekend and I really wanted the doors installed before the weekend holiday and he was able to get them installed for me! Another note, after getting the doors installed my kids somehow locked my dogs outside for some time and they scratched our front door pretty bad ... Jimmy came by and fixed the scratches for me within a few days.. Thank you so much Jimmy and Discount doors! I cant recommend you enough!

Exceptional Front Door Replacement - Danny Alonzo is the Best!…read moreWe recently had our front door replaced and are absolutely thrilled with the results! Our installer, Danny Alonzo, was fantastic from start to finish. He has excellent communication skills and gave us a clear, realistic expectation of the time to completion. He was incredibly friendly, polite, and professional the entire time -- I honestly wish every contractor or vendor we use could be as good as Danny! We picked a custom color and the door came out exactly the shade we chose. It's solid, heavy, and makes a huge difference compared to our old door. We had bought and pre-painted our own interior moulding, and Danny installed it perfectly with no issues at all. I'm terrible at making clean silicone joints around moulding, but he did an amazing, professional job on them. He even went above and beyond when he noticed some stucco damage around the front door. He pointed it out to us and patched it beautifully -- way better than I could have done myself, lol! The finished door looks absolutely beautiful. My wife and I weren't 100% sure what to expect, but the quality and the final result made the entire expense completely worth it. The door feels rock-solid and looks incredible. We couldn't be happier! Highly recommend Danny Alonzo and this whole service. Thank you!

20ish years ago, Hometime replaced all the warped windows in our 1952 ranch style home. Some were…read moremodern standard sizes, but most were custom sizes. These windows are still perfect in every way. These woods come with value and reliability. When we added on to our home about 10 years ago, the contractor used their window company. We ordered some custom sized windows to keep consistency with the rest of our home...and those have never been right. A couple years ago the large, back window split in the frame. We had no question that Hometime would replace the window...and it's both well constructed & beautiful, with two perfectly working locks. The install was done by Eduardo and his crew. It was an early morning appointment, but Eduardo showed up in time. Both he and the other installer were friendly, efficient, and clean. They took less than 2 hours, door knock to exit, and left not a scrap or bit of dust in their perfect install. When we consider cost, style, AND locally, independently owned companies, we will have Hometime do all our windows, always. In the future we will also request Eduardo as our installer. Thanks!

After calling several companies in the area trying to find someone who could repair a dual-pane…read morewindow the same day or next day, I had no luck. Most companies quoted me over $250 and said it would take about two weeks to complete the repair. While I was at Home Depot running an errand, I searched the area and came across Paradise Vinyl. I walked in and my search was over. The lady in the office was very friendly, gave me a quote right away, and understood the urgency since the window belonged to an assisted living facility. She told me the repair would be completed early the next day, and they delivered exactly as promised. The frame was repaired, the dual-pane glass was fixed, and the quality of the work was excellent. The team at Paradise Vinyl was professional, responsive, and easy to work with. I would definitely recommend them to homeowners, contractors, and businesses looking for window repairs or replacement services. Thank you, Paradise Vinyl--you truly saved my job that day!

Our 1980's addition was desperately in need of new windows and a sliding door. The old aluminum…read moreframes and single pane glass just wasn't cutting it anymore. So happy I found Paradise windows. They had great prices in comparison to other companies I found and when installation day came, they were so fast, I couldn't believe it. The new windows and sliding door are a big upgrade and I'm so happy I went with Paradise Windows.