Great professional service. They were punctual to start the…read morefront door replacement. They explained the process before starting and we're considerate when the front door entry was limited access while they had the stucco dry. They also verified the small detail changes in the door handle and had me try the door several times before they left. I was impressed by the end result. Huge difference in a proper working door compared to before. Great attention to detail to explain the issue with the last door. I recommend their service for Great quality work.

Very disappointed. Max, the manager, is very aggressive and argues as if he is right all the time…read more He does not listen to customers and does not offer a sincere apology. I made an appointment, and they completely stood me up. Later, they claimed they tried to call me or left a voicemail to change the appointment, which is not true. They never called or left any message. I have documentation as evidence, but I chose not to continue the conversation because Max kept defending himself and arguing instead of trying to resolve the issue. They also had my mailing address incorrect. I spoke with Max the day before my appointment to correct it, yet there were still multiple errors. Overall, the business seems very unorganized. The receptionist told me Max was in the office, so I was surprised when Max later claimed my appointment was with a different representative. This inconsistency felt very unprofessional and questionable. I took time out of my day for this appointment, and it is extremely rude and unprofessional that they never showed up. I do not recommend doing business with this company. There are many other businesses that provide much better customer service.

We had our windows installed last week and we absolutely love them. It makes the house so much…read morenicer. Our installers Jim, Carlos, Irving and Jr were very professional. Jim walked us through at the end and answered all of our questions. We also enjoyed working with Ski who showed us the differences between different types of windows and he gave us great recommendations. Overall we are happy with the results and we referred our neighbors and friends.

I recently purchased a home and began researching companies to replace the original windows. After…read moreasking for recommendations in my local Facebook community group, several people suggested American Vision Windows, and the feedback seemed generally positive. Based on those recommendations, I decided to contact the company for a quote. I received a call the same day from Craig, and unfortunately, the experience was very disappointing. I found his tone to be rude, brash, and unwelcoming, especially toward a first-time customer who has no knowledge of the window replacement process and was simply looking for guidance. This is exactly where good customer service should make a difference. After speaking with him and comparing other companies and quotes, I quickly decided to end the call and take my business elsewhere. Because of this interaction, I will be spending my $5,000+ with a company that values professionalism and treats potential customers with courtesy and respect.

Tamara & team did an amazing job getting our beautiful replacement vertical blinds installed in our…read morecondo. The process was very smooth: easy scheduling for the estimate and then our new blinds were installed shortly afterwards. Great customer service. Thank you.

The installation was scheduled for 2pm but Cesar texted me that he's running early and would be…read morehere at 12pm. He took measurements to install the inner frame and hanging rails. They cut the wood and metal outside on the walkway. After hanging the doors, there was a lot of leveling to do that followed by touch up on all the nail marks and gaps in the wall frame. They did an amazing job with the installation and bringing the materials in the living room without bumping into anything. They took about 2.5 hours to complete the installation.

AMAZING! Backstory: I needed a new garage side door from…read moreyears of damage and it being a junky hollow door. I thought I could fix it myself but opt'ed to get a professional... SURE GLAD I DID! I did not realize how much I did not know about "doors"! I can't believe I didn't not do this sooner! James was super professional and direct. Great pricing and quality of work speaks for itself. Everything was done in just a few hours! I am excited to be working with James again on getting more projects done in the near future.

We'd been having issues with our entry door for a while. The door is more than 80 years old. And…read morenow, it had started rubbing against the side wall and no longer sat evenly in the frame. It was clear it was time for a replacement. Before choosing James, I got a quote from a very popular windows and doors company in Orange County. James, the owner of Lucero's Windows and Doors, not only offered the best price but was also extremely responsive. He mentioned that he previously worked as a Home Depot installer, which gave me confidence that he was properly trained. I was initially cautious because of the low number of reviews, but the consistent perfect scores from other customers made me optimistic. Now, after working with him, I can confidently say that Lucero's Windows and Doors is the real deal. Because our home required a custom-sized door, James came out twice to take measurements. After about two weeks, the custom entry door arrived, and he completed the installation in a single day. He told me our home was one of the oldest he's worked on, and the walls were very different from newer builds. Despite the challenges, he made everything fit perfectly, and the final result looks fantastic. We no longer feel a draft under the door, and it swings smoothly without any issues.

Jaden was the service technician that came to my home request was to repair the rollers on my…read moresliding patio door Jaden diagnosed that rollers and door track would need to be replaced the service time was about 2 hrs. Cannot say enough about Jaden and his professionalism from explaining the work required and the way he went about replacing the rollers and door track, I did shop around for pricing found Sliding Door Specialist to be the best price. I would recommend this business

I called for a repair and they showed up the guy was really helpful and we scheduled the repair for…read moremy french door glass replacement. Just called (Monday June 1st at about 455pm) to check on the order and an approximate date, the guy explained some stuff about the order, when I tried to ask him questions, he literally would not let me talk, he kept cutting me off and continued to talk, not even allowing me to ask my questions. When I asked his name he hung up on me. Not sure this guy should be your representative on the phone for your company. Update James showed up got to work and did an excellent job. Cleaned up the area well gave me instructions and was very professional. I believe he is an asset to your company. Nice work thank you.

Frank came by my house today and did an excellent job. He was friendly, professional, and had a…read moregreat personality. He helped unclog my drain and replaced my shower valve that was completely seized. Everything works great now. I highly recommend him and already have more jobs lined up for him. Thank you again, Frank!

Called Frank to install 2 ceiling fans in 2 rooms. He was knowledgeable and efficient, both fans…read morewere installed within the hour. He arrived within the time frame agreed upon, fully prepared with his own supplies. We have busy mornings and afternoons during the workweek, so his extended hours was greatly appreciated. Compared to other quotes I received, Frank provided the most cost saving amount. Based on his quality of work and rates, I know he will be the go-to handyman for our family.

Long overdue! But this company exceeds my expectations when it comes to customer service. Many…read moreyears have passed since they have installed new windows to our home, and they still continue to help us by answering our questions and providing follow-up service and minor repairs. I highly recommend this business to anyone :)

(This review includes a response to the business owner's reply)…read more I had a deeply disappointing experience with Paul's Windows, and I want to share it so that other homeowners know what to expect before working with this company. I reached out for a small bedroom window replacement and had one key requirement: that the new window, once installed, provide a minimum clear opening height of 13 inches. The sales associate, Art, confirmed via text that the manufacturer (Crystal Pacific) said it would: 13.1875", in fact. That was fine by me. But when I asked for that specification to be confirmed in the contract, in writing, Art refused. Let me be clear: I wasn't asking for a personal warranty on the product. I simply wanted confirmation that the installed window, as ordered and managed by Paul's Windows, would meet the functional requirement I had clearly communicated. Art repeatedly deflected, referring to "what the manufacturer said," but was unwilling to take responsibility for the result. When I asked for accountability, he became dismissive and eventually walked away from the job. I contacted Paul directly, hoping for a more professional response. Instead, I received a generic brush-off and a claim that the window wouldn't meet the specs, which contradicts what their own sales associate had already confirmed. Worse, Paul didn't acknowledge or engage with any of the valid concerns I raised around basic customer service, transparency, or professional responsibility. Ultimately, I wasn't asking for anything unreasonable. I was hiring a company to manage a job and deliver a specific result. If something went wrong, say, the manufacturer provided a window that didn't meet the spec, it would be on the contractor to resolve it, not on me to go chase down the supplier. That's what any responsible company would do. But Paul's Windows made it clear they don't see it that way. If you're okay with vague communication, contractors who won't stand behind their own work, and potentially being left to deal with problems on your own, maybe this company is fine. But if you want clarity, professionalism, and accountability in writing, then look elsewhere. § Paul's response below is a classic damage control move -- polite on the surface, but full of deflection and quiet rewriting of events. To clarify: the window in question would have met the required 13" clear opening. That wasn't in dispute. Art, their sales associate, confirmed that in writing and was fully prepared to proceed with the job -- until I asked for a simple written accountability. That's the moment everything fell apart. Paul's follow-up misrepresents the timeline and sidesteps the core issue -- not whether the window would fit, but whether the company was willing to stand behind the result they were being paid to deliver.

excellent service, large quality window in upstairs apartment....will use again....assaf very…read morepleasant and professional...

I have been using Precise Windows and Doors for years. Not only for my home but my commercial…read moreproperties. Assaf is the owner and the best person I have ever worked with. Assaf will come and measure each window and make recommendations. He has found many errors in the plan and had them corrected by calling the architect and verifying. On my last project he recommend taking the windows out of the stairwell and he was correct because there is a code issue with setback. This found mistake eliminated 8 windows with a huge savings that would have had to been covered up after the fact. Assaf cares about his projects and clients. He will save you money and he is the best price by far.

Mario did a great job with some demo and drywall work, and was very accommodating to last minute…read morechanges in job scope. I would hire him again for future work.

Mario did an excellent job on my bathroom remodel (bathtub to shower) with great attention to…read moredetail. He really wanted everything to be perfect and really took his time to make sure it was done right. It felt like he was working on his own bathroom. His pricing was very reasonable and honest, and he provided receipts for all materials since his prices are labor only. He also took the time to explain everything throughout. There were a few issues along the way, but he handled each one and worked through them until everything was resolved. Overall, really amazing work! I will definitely call him again for future projects. Thank you Mario!

Exceptional Front Door Replacement - Danny Alonzo is the Best!…read moreWe recently had our front door replaced and are absolutely thrilled with the results! Our installer, Danny Alonzo, was fantastic from start to finish. He has excellent communication skills and gave us a clear, realistic expectation of the time to completion. He was incredibly friendly, polite, and professional the entire time -- I honestly wish every contractor or vendor we use could be as good as Danny! We picked a custom color and the door came out exactly the shade we chose. It's solid, heavy, and makes a huge difference compared to our old door. We had bought and pre-painted our own interior moulding, and Danny installed it perfectly with no issues at all. I'm terrible at making clean silicone joints around moulding, but he did an amazing, professional job on them. He even went above and beyond when he noticed some stucco damage around the front door. He pointed it out to us and patched it beautifully -- way better than I could have done myself, lol! The finished door looks absolutely beautiful. My wife and I weren't 100% sure what to expect, but the quality and the final result made the entire expense completely worth it. The door feels rock-solid and looks incredible. We couldn't be happier! Highly recommend Danny Alonzo and this whole service. Thank you!

20ish years ago, Hometime replaced all the warped windows in our 1952 ranch style home. Some were…read moremodern standard sizes, but most were custom sizes. These windows are still perfect in every way. These woods come with value and reliability. When we added on to our home about 10 years ago, the contractor used their window company. We ordered some custom sized windows to keep consistency with the rest of our home...and those have never been right. A couple years ago the large, back window split in the frame. We had no question that Hometime would replace the window...and it's both well constructed & beautiful, with two perfectly working locks. The install was done by Eduardo and his crew. It was an early morning appointment, but Eduardo showed up in time. Both he and the other installer were friendly, efficient, and clean. They took less than 2 hours, door knock to exit, and left not a scrap or bit of dust in their perfect install. When we consider cost, style, AND locally, independently owned companies, we will have Hometime do all our windows, always. In the future we will also request Eduardo as our installer. Thanks!