Orkhan installed a full Ubiquiti network system in my home, including multiple Ubiquiti Access…read morePoints that provide excellent Wi-Fi coverage throughout the house. He also set up a complete surveillance system with Ubiquiti UniFi Protect Cameras, ensuring clear video quality and reliable monitoring. In addition, he installed a professional door access control system using Ubiquiti UniFi Access, allowing secure entry with key cards, PIN codes, and mobile access. He configured everything perfectly, including the network rack, patch panels, PoE switching, and cable management, making the entire setup clean and well-organized. Orkhan also handled the installation of the router, firewall configuration, and remote access setup, ensuring the system is secure and easy to manage. The work was done professionally, on time, and with great attention to detail. Everything is running smoothly, and I highly recommend Orkhan for any networking, security, or low-voltage installation projects.

Orkhan completed a full Ubiquiti network installation in my home, including two access points, a…read morePoE doorbell, chime, seven security cameras, and extensive low-voltage wiring. He was fantastic to work with throughout the entire project. He took the time to understand what I wanted, helped design the network layout, recommended the right equipment, and was always willing to listen to my ideas and work through different options to find the best solution. His attention to detail and willingness to collaborate really stood out. I highly recommend Orkhan for any low-voltage wiring, networking, or Ubiquiti installation. I wouldn't hesitate to work with him again.

Worth every penny, and I'd hire this team again in a heartbeat. I even recommended them to…read moreneighbors in our complex going through what I was. My problem? Xfinity kept telling me the "new" box was going to easily pump wifi through my whole house. It never worked and we had multiple dead spots in our house, where wifi never reached. We ended up trying several things, included a second network setup using Google Nest routers. That also didn't work great and we suffered for years. So finally got fed up, and I called BATH and told Ari what the issue was. He gave me a budget, which I bristled at, at first. Then he walked me through a likely fix, which involved a couple routers networked so that I had independent wifi running on both floors of the house but on the same network. The tech came by and was super nice, and walked me through what they were going to do. I was cautiously optimistic. When they were done? I almost cried at how well everything ran through my house. They even set me up so I had ethernet directly to my gaming PC, and direct into my TV and Xbox. I have not had a single issue since (beside Comcast caused outages), and have blazing fast wifi throughout the house (I pay for the gigaspeed Xfinity). I'm finally utilizing the speed as sold to me by Xfinity. Thanks so much BATH. I really appreciate it. I was super impressed with the emails, the invoices, techs being on time, and just the overall professionalism. It was worth the extra few bucks.

I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.

I own a storage facility, and an adjacent property caught fire and damaged my building and a 900'…read morefiber optic cable run. Zencom was recommended by my security camera company to come in and replace the fiber so I could get my cameras back up and running. Adam came out from Zencom and quickly assessed the situation, spoke the language of my security company and developed a plan to replace the fire damaged cabling. Within a very short time, he obtained the necessary supplies and had the replacement installed in less than a day. More impressively, he came back and spent hours making sure all the cameras were back up, correcting minor issues he came across with my initial installation and left me in a much better situation than I was in even before the fire. I honestly hope to not need Zencom again, but if you need them, I highly recommend Adam and the Zencom team.

Had 8x Cat6 ethernet wired from 2 bedrooms and living room to the laundry room. Thorough and…read moreplanned approach to cutting sheetrock so it may be patched later. Overall great work. I will definitely reach out again for any more cabling needs

Abisal is the man. He's done multiple security camera installations for my family, including…read moregetting our Reolink system completely set up and dialed in, and this guy takes customer service seriously. He's knowledgeable, patient, and extremely consultative. He explained everything to my parents and sister without drowning them in technical jargon and made sure they actually understood how everything worked. The best example: we live about 16 miles from the closest Best Buy. During the installation, Abisal realized we needed a better Wi-Fi router to get everything working properly and avoid latency on one of the cameras. A lot of people would have shrugged, gotten the cameras mostly working, and called it a day. Not Abisal. This bloke drove 16 miles to Best Buy, got the router, came back, and finished the job properly. He absolutely clutched up. And with Gavin Newsom apparently committed to keeping the home-security industry in business, I'm glad we have the cameras. Jokes aside, Abisal is the epitome of customer centricity. He takes ownership, does things the right way, and genuinely cares about the end result. Central Coast Tech has been incredible for our family. Couldn't recommend them more highly.

Abisai's business is amazing! He is knowledgeable, patient, and takes the time to explain…read moreeverything clearly. I was nervous about learning how our home security cameras worked, but he walked me through the system so well that I quickly got the hang of it. What impressed me even more was his continued support after the installation. He let me know I could call if I had any questions, and when I did, he responded promptly and thoroughly. Thank you, Abisai, for your outstanding service. I will gladly share my positive experience with others, and whenever I need additional cameras or security services, you'll be the first person I call.

Hormoz and crew did an amazing job today installing our light. Everything went super smooth and…read moreHormoz did a fantastic job placing the light just perfect. Don't hesitate to call these guys. They do fantastic work. Ian G

Super quick response and quality work. Really appreciated his help. Hormuz and his team will be…read moreour go to electricians moving forward.

I second the other reviewer about how unprofessional the ladies working at this store are. I also…read morego to the one on Stevens Creek because they deliver better customer service and are much more professional. The ladies working here are rude 15 year olds. They had the nerve to ask me if I've been paying my phone bills like would I be here if I haven't been? I almost considered changing carrier because that's how bad this place was. I just had a question about my phone and the issue was resolved within 5 minutes at the Metro store on Stevens Creek.

a week ago NEVER…read moreCOMING HERE AGAIN!!! I usually go the the Stevens Creek near Bowers location but decided to stop here on my way home. This review is for the young, brunette, long haired gal working on Tuesday afternoon 9/17/19 around 5pm. She needs to work on her delivery and how she communicates with customers. It rubbed me the wrong way the tone she was using. What's your name?!! Is this your phone?!! What's your date of birth?!! Why don't you want to buy a new phone?!!! That didn't bother me so much until.....I asked her to show me how to do something on my phone and when she was showing me, she had the nerve to ask, "Why do you have a lock on your apps?" WOW! None of your g'damn business! I wanted to say, STFU but I restrained myself although I wish I didn't. She also said, Why is this on and why is that on? It shouldn't be on! Young lady, if it was a problem, I would've addressed it! It's fine to be confident and assertive when trying to make a sale but you crossed the line. Manager needs to train you better or someone will tell you in your face what I should've said.

I was talking to Mike today as he had called me back without delay to address the Hi Speed Upgrades…read morethat are expected fairly soon. He runs this Company Flawlessly. You want the Best in Service? And Quick response times? (Great Steady Internet Also) Look No Further! Ditch that Comcast Nightmare!

Raw Bandwidth/Mike is incredibly responsive, dependable, and goes above and beyond. What sets him…read moreapart is his deep knowledge and willingness to help, provide recommendations, and troubleshoot (if needed) until all issues are resolved, ensuring reliable and available speeds -- which is critical if WFH. Unlike other telecom companies, he's easy to reach and provides exceptional support. Highly recommended for reliable service and support.

It was my very first time stopping by at this Sunnyvale location to grab freebies on T-Mobile…read moreTuesdays giveaway day. T-Mobile stores gifts are always 5/5 good/useful too. The SuperBowl football dish/tray turned out to be a favorite. I'm definitely going to make use of it this weekend. It was easy to pick up/no hassles or long lines today. Looks great and fun to use for Superbowl weekend! In general, this Safeway plaza can get very tight and packed with cars throughout the week. 3/5 rating for plaza design. Exit/entrance area in the parking lot is narrow on Maria Lane side. Yes, it's a very busy lot here. This T-Mobile location only had two staffs inside this morning and there were a few customers already in line for service, but nobody was lining up for the free T-Mobile Tuesdays gift. Interesting. Store was actually more spacious inside than expected. Clean and organized though. Staff handed me the free gift right away while assisting customers. Overall, it's good to have a T-Mobile store here. I hope the plaza remodels someday because parking spaces aren't great around here. Getting in and out can be stressful at times since lot is shared with other businesses and Safeway grocery store.

It's a T-Mobile store, nothing more and nothing less, lol. Not really much to expect here, the…read morecustomer service was decent, nothing really stood out for me.

Premier AV tech does work for a lot of high end companies around the Bay Area but their pricing is…read moresurprisingly reasonable. I write about virtual gaming and needed a projector for the laser pistols to work properly, but I didn't want to replace my 80" LCD. The solution was to hang a screen that would come down in front of my existing screen and equipment racks. One problem is that the screen needs to be too far out to hang from a wall and the second problem is it needs to hang from a slanted cathedral ceiling. Premier AV Tech met me in a video call to survey the room and they kept in close contact the whole time. They let me know that the screen they ordered for me was defective when it was tested. When they reached out to the manufacturer, they found that a replacement would take way too long so they worked to get me an even better screen at no increase in price. On installation day they covered my equipment and had the screen up and running in a few short hours. A++

PAVtech flew down to my home in Dallas/Ft Worth area to do a professional install of studio…read moreacoustic panels in my home project studio. Nothing but praise with how professional and knowledgeable Mitsu was with not only with installation, but proper placement as well as audio science. The whole experience was great and I'd definitely recommend them to any company/individual that is looking to improve their space! Literally, the difference is night and day.

I had a very disappointing and stressful experience at this Metro by T-Mobile location. I was…read moreinitially approached for what was presented as a simple phone purchase, but later discovered additional services, charges, and lines that were not clearly explained to me at the time of the transaction. I also had difficulty obtaining proper receipts and documentation from the store. After spending weeks dealing with customer service, disputes, and multiple follow-ups, I finally received my refund. However, even after the refund was resolved, I attempted to return the devices professionally and responsibly. I went back to the store with the phones and simply requested a written return receipt or acknowledgment showing the devices were received. To my surprise, I was told they could not provide any return receipt, written confirmation, or proof of return at all. Because I was being asked to leave expensive devices without any documentation, I did not feel comfortable leaving them there. At this point, I am not asking for additional money or compensation. I am only asking for professionalism, transparency, and basic documentation that any customer should reasonably expect during a return process. My advice to customers: * Carefully review every charge before leaving the store * Ask for printed receipts immediately * Read all agreements carefully before signing * Keep screenshots and records of all communication * Use a credit card when possible for additional protection I hope management improves communication and customer transparency because no customer should have to spend this much time trying to resolve basic billing and return issues.

Forced me to pay above sticker price. Said terms and conditions applied and the sticker price was…read moreonly for transferring over a line from Verizon. Worked out a deal for 2 phones below sticker price. Guy kept trying to sell us the higher phone. Tried to upsell me higher service for data, took 20 mins to get everything out the door so that was fast. Gave a free phone case and screen protector. Would have gone 1 star for the business making it into sales environment and misleading instead of a retail but since he came thru with the product quickly which I wanted, I left fairly happy. No $50 dollar phones, it's $70 min. They will show you a $50 phone tcl when you transfer a new line and then say some random higher price if it's just the phone without service. I guess I should have tried to buy the phones without the service which they are obligated to do but I didn't have the time to screw around.