I was refered to this company by my friend who owns a security company (he had all his employees' radios taken care of from here). Alan was the owner and he trained his staffs well, almost everyone people there are super helpful and friendly. I wanted to open 8 lines with nextel for the employees in my small start-up company, i was assigned to Tran-one of the the sales reps there and she did a great job, she was very honest and nice, she asked me detailed questions to analyze my need and helped me choose the most suitable phones and plans without being pushy or try to add on features that is not necessary.She showed me how to use the phone, filled out the rebate for me (nice! i don't have to fill out myself, lol) and went through paperwork very thoroughly. After the activation, everymonth, she even called me to follow up and see if i need any phone repair and my billing is ok and not too high and offer free billing analysis if i ever needed. Overall, i am very happy with the way Bridge Wireless works, they truly care about good customer service!
I would totally come back to upgrade when my contract is up and I already refer some friends there! read more