Today we visited ClickAway for the first time, as my Lenovo laptop had stopped charging…read more Thankfully, we met Daniel and had a fantastic experience. He quickly analyzed the issue, resolved it, and provided a clear explanation of what happened, along with advice on how to prevent similar issues in the future. Thank you once again, Daniel, for your excellent help and support--we truly appreciate it. Best regards, Ani & Peter

Stopping by for Porsche CCU fan! Daniel is awesome (top…read morenotch as always). Thank you very much.

I recently reached out to Arash Shokouh with Ophtek, for an audit/review of our managed IT services…read moreat my business. Although we didn't have any major pain points, I thought it was a good idea to revisit our company's IT set up after six years with the same IT company. Arash went line-by-line through a current invoice, explaining what my company was paying for and identifying any overpayments or recommended services. This exercise helped me identify discrepancies in our current needs and expenses. Arash was extremely knowledgeable and thorough in his explanations, and he provided me with clear opportunities to ask questions. I left the consultation feeling more informed and equipped to make better decisions for our IT services, whether that means switching to Ophtek or optimizing our current provider. Overall, I highly recommend Arash and Ophtek for their reliability, expertise, and outstanding customer service. Regenerate response

It's not very often that I write reviews. However, I am so impressed with this company, Arash and…read morehis team are wonderful support. They are prompt to respond to any issues that may arise. They are professional, efficient, knowledgeable and patient to help those of us that are older and need extra help with technology. They are absolutely the best IT support company I have ever dealt with in over 25 years. I highly recommend this company. We have been working with them for 5 months now and nothing but good to say about this company.

I honestly cannot thank Robert iPhone Data Recovery enough. The data on my phone wasn't just files…read more-- it included irreplaceable photos and videos of my child. When my phone stopped working, I was completely heartbroken and stressed. I took my phone to multiple places before Robert. Each place took 3-7 days just to diagnose and then told me there was nothing they could do. I was starting to accept that those memories were gone forever. Then I found Robert. From the start, he was calm, honest, and incredibly knowledgeable. He diagnosed the issue in less than 3 hours, explained everything clearly, and gave me real hope. Even more amazing -- he was able to recover my data within a very reasonable timeline. When I saw my kid's photos again, it was an emotional moment I won't forget. If you're dealing with data that truly matters -- family photos, memories you can't replace -- don't waste time anywhere else. Robert is a lifesaver. Professional, fast, and genuinely cares about his customers. I highly, highly recommend him.

A half cup of water spilled on the desktop and trickled down to my storage drive. Yikes it quit…read moreworking, not recognized even! I realized it was going to either take my data files to hard drive heaven or I would need to find a remedial service. I looked quite a while before I came back to Kotar and carried it on an appointment. It was a more distant place but it was worth the extra mile as eventually Robert was able to transfer everything over to a new drive. He maintained the data in the event I needed it and it turned out that was a lifesaver (long story I won't go into) but everything is 100% back to normal and I highly recommend KOTAR for his expertise and prompt work.

A very large independent server and network co-location facility. 100+ network providers peer into…read morethis vendor agnostic data center. Unfortunately they're really far south in San Jose (pratically in Morgan Hill) and at this point at capacity. However, they're bring up a new colo in Sunnyvale and hopefully will bring the same level of service and presence in that one.

Data Centers are Data Centers. Nothing spectacular about this one, but it's consistent. All…read morebiometric security, so you can get in and out quickly. Completely self-service for any visit, so no waiting for anything to get unlocked or having to be escorted. Not as loud as other facilities, and they have free video games to kill the time. Coffee machine is single serve, so it's always fresh, and they even have rockstar in the vending machines in case you're stuck all night. Remote hands is quick, and they'll call you to confirm instructions and even have you on the phone while they're performing work. Tickets entered in via email are generally completed within 20-30 minutes, and they'll leave them open in case you need more work done. They aren't power-dense, so you have to watch how much equipment you have, but the new building is almost done, and it should be even better.

I have used Michael's service twice and couldn't be happier…read more The most recent time was for a young friend who had removed his laptop memory and in the process ruined it. Michael ran diagnostics, discovered it was a memory problem, ordered and replaced the memory, then after it booted up, discovered an operating system problem. Complete reinstall of Windows, updates to O/S and drivers, and it runs like a cheetah. Plus, he cleaned off the schmutz! The price was very reasonable for the work involved. I recommend him without hesitation.

Michael is fabulous!!! Fixed problems I didn't quite realize were problems. They were. Once they…read morewere fixed, I got it! Anyway, I was so impressed with how quickly we got through several issues on my HP laptop & Mac. Very reasonably priced. His biz is a service you don't want to have to use, but it's really good to know it's there!!

I brought my gaming PC twice here already. Charles is very professional. Gives you an updates as…read moresoon as possible. Very much feel safe letting him handle my gaming rig. This will be my go to computer repair if I needed. Recomended

Extremely quick support, fixed within a few hours of drop off! Charles also explained everything to…read moreme clearly and gave some tips for better PC maintenance.

My company has bought used Macbooks from them for the past 5 years, never had any issues. Last year…read morescreen on a Macbook Pro (bought elsewhere) dead. They repaired it for a reasonable cost and gave me a six month warranty. 2 weeks before the warranty expires, I get a black band on the screen. I call them, they said, bring it over. Two hours later I have a replacement screen installed. It's a small business, and it must have cost them, but they honored the warranty. Thank you Ed.

Purchased a replacement LCD for my M1 Macbook Air (Product ID: A2337-SG-N $217.99). I went with…read morethem rather than Amazon because the cheap screens on Amazon (mind you, not that much cheaper; only like $40) are Chinese knockoffs while they claimed these are the same OEM parts that Apple uses. Installed fine, worked fine, then right around the 6 month mark, just like those Chinese knockoffs, the screen died. Asked if they could do anything about it, I just got a terse Email saying it's out of warranty period. I won't let my worst enemy purchase anything here. OK, I won't let my second worst enemy purchase anything here.

I got my computer repaired elsewhere (in Santa Clara) and they found several issues…read more - No Windows key was found in settings so Windows was really installed properly by Nerds by Night despite paying for it to be installed. I was also over charged by $100 for the Windows 11. - There were more parts found damaged from being assembled. RAMs look like they were aggressively pushed in. - CPU prong bent. The repair guy I found could tell the computer was placed with the glass down in the car like the NbN worker had done. Legitimately go take your computer to Silicon Valley to have it looked at or a custom one made. Found someone who actually talks to you face to face, is passionate about computer builds, and likes their job. Also respectful to customers. I wish I could get my money back from the damage Nerds by Night caused and the mess they left in my computer casing.

Melissa and Ben reached out to me after seeing my review. Nope, they are not out of business…read more My message fell into a hole. We discussed my laptop problem and determined it wouldn't be economically feasible to attempt a repair. That is a fair assessment . But I didn't want o lose all the Burning Man stickers on it =!8^} I appreciate their response and can heartily recommend Nerd By Night to anyone requiring computer services.