I recently reached out to Arash Shokouh with Ophtek, for an audit/review of our managed IT services…read moreat my business. Although we didn't have any major pain points, I thought it was a good idea to revisit our company's IT set up after six years with the same IT company. Arash went line-by-line through a current invoice, explaining what my company was paying for and identifying any overpayments or recommended services. This exercise helped me identify discrepancies in our current needs and expenses. Arash was extremely knowledgeable and thorough in his explanations, and he provided me with clear opportunities to ask questions. I left the consultation feeling more informed and equipped to make better decisions for our IT services, whether that means switching to Ophtek or optimizing our current provider. Overall, I highly recommend Arash and Ophtek for their reliability, expertise, and outstanding customer service. Regenerate response

It's not very often that I write reviews. However, I am so impressed with this company, Arash and…read morehis team are wonderful support. They are prompt to respond to any issues that may arise. They are professional, efficient, knowledgeable and patient to help those of us that are older and need extra help with technology. They are absolutely the best IT support company I have ever dealt with in over 25 years. I highly recommend this company. We have been working with them for 5 months now and nothing but good to say about this company.

Macbook Pro 2017 Screen Repair…read more My computer screen cracked underneath the glass, resulting in blacked out sections and a lag. I went to visit Justin & Eric as my laptop became unusable. The staff here are super knowledgeable and transparent. They gave me their diagnostic & looked up the estimate cost within the first 3 minutes. Screen repairs are normally pricey so they warned me & continued to reassure me that it was fine if I needed to think about the price if the repair before I commit. Repair estimate: $530 Dropped-off: Monday 11:00 AM Ready for pick-up: Tuesday 12:40 PM Picked/up: Wednesday 4:00 Actual cost: $530 Overall super transparent and speedy :) I would definitely come here again (but let's cross fingers I won't need to...)!

I called because I was looking for a monitor for my son who needed it for college. They informed…read moreme very quickly that they do not sell monitors. But the gentleman that I spoke with was kind enough to spend about 15 minutes of his time telling me about his experience with monitors and what to look for. He recommended a couple and we went with one of them. My son is super happy. Although, I did not require there services, the staff was super helpful. I am sure they are great with their "paying" customers. If I need any computer repair, I will certain call them first! They seem super in to what they do and definitely care about customer service! Good job, Guys!!!

I should have written this review years ago when Ninev first started taking care of all our…read morepersonal & business computer needs. For years, I counted on him to address my constant computer "emergencies" quickly & efficiently. But it took a recent problem to prompt me to finally write this ( long overdue!) review. I suddenly had a business email issue on my phone. I tried to trouble shoot myself for a week & then decided to call my provider, Verizon. Almost 2 hours later my problem was not only NOT fixed, but they had deleted all my email ! I was in a panic & called Ninev. He replied immediately ( I think from his car) & - in less than 2 minutes !!! - had my phone up & running again !! I NEVER write reviews but I also have never felt so confident about a recommendation before ! If you want someone to take the stress out of your computer issues, I cannot recommend Ninev enough!! His expertise & personal attention are truly unique these days ! Thank you Ninev !! Carol Corcoran

On a scale of 1-10, these folks go to 11. I have worked with them over a number of years and issues…read moreand they consistently exceeded my expectations. They are knowledgeable (this time, among other things, solved a problem that Apple Support could not figure out -- and yes I know that can be a low bar), friendly and responsive. They are tenacious in problem solving and don't finish until you as the customer are satisfied. If you are looking for responsive, intelligent, friendly tech support, go to Geek911

Our business has used BACS for over 5 years and they have provided us with great service. Their IT…read morespecialist are knowledgeable and friendly and you get help immediately, no leaving a message and having them call you back. I would recommend them if you are looking for offsite IT assistance.

Based on reviews here, I contacted BACS a few months ago to help with very slow performance on our…read moretwo Windows XP computers. I spoke with Mike who then sent Mat out to look at our machines. He ran a bunch of tests, but was unable to make much difference in the performance. After he left, I discovered that he had run some "cleanup" utility that reset a lot of settings and preferences. In all of my Office apps, the Recent Documents history was deleted. Several quick launch shortcuts failed to work or were deleted. He never asked if this was OK or even mentioned to me that this would happen. A few days later, I noticed that the speaker applet had been disabled so that I had no control of the sound volume. I called Mike who basically told me to get lost. He said that cleanup utilities sometimes reset things and that's just the way things are. When I asked why Mat hadn't even told me what would happen, let alone ask permission, he was dismissive. I then called Jeremy, who I presume is the senior partner. He also said I was making a big deal out of nothing and told me that all of their customers are very happy. No one made any effort to address my problems or fix them, not that I would let these hacks anywhere near my machines again. ymmv

Sam was a gentleman who went above and beyond for my Macbook repair. The price was better than fair…read moreand I highly recommend his services!

Sam and team are fantastic. I had an issue with my Mac, went to the Apple Store and couldn't get…read morethe fix I needed timely. Found Meridian, made a call, dropped off my computer, and just like that, it was fixed. Very talented team. Thank you Team Meridian

This company has absolutely terrible customer service, backing up sub-par IT support. We signed a…read morecontract at my office last year after they canvased the area advertising their services. We are a very small business (7 people) with limited IT needs, so an hour a month was all we signed up for. I asked if our hours could accrue since we generally didn't need one hour every month, and was told that they didn't like doing that, but yes, we could do that. When it came time to use their service, I had maybe three hours saved up. I needed help putting a firewall in place to add one building to an existing HVAC network. The tech they sent out was woefully inadequate, and we had to get a new person out the next day. He arrived without a charger to his laptop so was unable to do any work. He came back out again later in the week (with a charged laptop) and ultimately finished the job but not before somehow messing up the connections to the other buildings he wasn't even working on in that system, then spending two hours to repair. When I got the bill, it was for 7 hours of work, which included the 1st and 2nd visit as well as the time spent repairing what was working just fine when he arrived, all at a rate higher and not including the 3 hours we had saved (because this was a special project, I was later told, and therefore our old support hours didn't count). I was furious and attempted to reach someone to talk about my incorrect bill. I spoke with the owner, Ray, who aside from talking to me like I was an idiot held his stance that if I wanted a tech to come out, I had to take the risk that he might break something and I was obligated to pay for all of their time. He said they already paid their techs so I had to pay him, and when I pointed out that for the two initial visits, absolutely no work was done due to the ineptitude of his employees, he said there was nothing he could do. Finally, I was able to negotiate the removal of the two hours that were charged where no work was done, and I cut my losses for the rest. Cut to the tail end of our contract where I attempt to find out how many hours we had saved. It took my contact two weeks to tell me we had 5, and when I asked him if they would honor those 5 if I canceled my contract early, he said no, not if I canceled before the contract was up...BUT as an alternative I could just wait until my contract expired in two months, at which time I'd have 7 hours. I said ok, I'll do that, IF they would honor the contract hours after that? To which I never got a response, and admittedly, did not follow up on. So now it's two months later and I finally have some IT needs in the office with a new hire and new computer setup. I realize they charged me for another month after the contract ended, and emailed to ask that they refund that, and to see about scheduling some of the hours of support. The charming Ray jumps on the email (thanks for that, Joel, who just never responded to me) and tells me that per my contract, they owe me nothing. Cue an email string where I ask him to show me on the contract where it says I don't get to use my hours already paid for, and he tries to lecture me on how contracts work. Which I know, because I'm in property management and write and read contracts constantly. I told him I just wanted the hours we had already paid for - I wasn't asking for more than what we had paid - but I was met with silence and still haven't heard back. To sum up my long tale (if anyone's still reading)...I deal with vendors all day and have never been treated this way from any of them. I can't recommend enough that if you are looking for a small business IT support company, you keep looking and save yourself the headache and wasted time with Office IQ.

Really strong experience. Met the founder through a mutual friend and tried them for IT help at our…read morestartup. They set up our printers and fixed our Microsoft exchange issues. Not too expensive. Surprised by how good the tech guy was. Also like that they allow you to be flexible on number of monthly hours. One piece of feedback: it was kind of hard to find them through Google.

This is our second project, repeat customer. You can expect that they will explain the problem and…read moreoffer you the most efficient way to solve your issue. Pricing and the quality of work are spot on. Thank you for serving our business needs.

Very reasonable and capable pc repair. Nice guys too. They are happy to explain things patiently…read moreand answer questions, and do not seem to be out to sell you stuff you don't need. I will make this my go to PC repair spot.

I don't know why Yelp insists on only showing the one star review dated 2015 and not publish other…read morerelevant more updated and legitimate reviews. This insistence on only publishing a one star rating for Computer Experts Corp. is underhanded, hurtful to the business and not helpful for the general public looking for a great computer repair and IT services company. Yelp you are not helping anyone, least of all yourselves by not releasing other existing 5 star reviews which are more recent and relevant.

Ozzie has been my IT expert for over 11 years. I understand quite a bit about computers, but 20 or…read more25 years ago, I lost interest. Ozzie's prices might raise a few eyebrows for some people, it did for me at first, but I'm a huge fan. He gets the job done in very little time and he's the ultimate professional. And darned nice to boot. Always a pleasure when Ozzie comes for a visit. I would recommend Ozzie to anyone who has complicated computer trouble. I don't know how I would have survived the past 11 years and two college degrees without Computer Experts.