I sent SmartTech a message thru Yelp. I got a reply back from Art in less than 15 minutes. When we…read moregot to his house, he was very accommodating and answered all the questions I had asked him regarding my laptop. To top it all off, he looked at my laptop and not charged me for anything he's done. I will definitely going back to SmartTech to get his recommendations done for my laptop. Thank you so much Art!

I brought in my MacBook 2022 with a broken screen (lines vertical/horizontal). He had initially…read morefixed it and it was great for a week and I was satisfied with my service for $520. About two weeks later, lines started appearing on the middle of my screen for no apparent reason. Along with this, I noticed a huge white sticker trying to be ripped off on the bottom of my laptop (I originally ignored this because I was just happy my screen was fixed). I have reached out to him several times to work with me on fixing my screen and correctly replacing it. He has told me I would have to order a new screen on my own, and that he cannot do it. Overall, I felt scammed out of my money and extremely disappointed. Especially as a college student- this was not cheap but I wish I had just took my money elsewhere for the proper fix as I'm still stuck with a broken screen and -500 dollars. !

Stopping by for Porsche CCU fan! Daniel is awesome (top…read morenotch as always). Thank you very much.

Today we visited ClickAway for the first time, as my Lenovo laptop had stopped charging…read more Thankfully, we met Daniel and had a fantastic experience. He quickly analyzed the issue, resolved it, and provided a clear explanation of what happened, along with advice on how to prevent similar issues in the future. Thank you once again, Daniel, for your excellent help and support--we truly appreciate it. Best regards, Ani & Peter

Kotar recovered data from a very damaged drive. It took them a while and couple of tries to get…read moreit, but the point is that they stuck with it. It took months and I think ​they even developed new tools to get more data. It was a mess. ​They were true to their word and recovered project data that would have taken me ​months to reproduce. I think other services would have given up. Robert does really care. (Back up your data now!)​. Minus half a star for infrequent communication.

Kotar recovered all of my data from a badly burnt and water damaged external hard drive. It was my…read moreonly digital archive of family photos, financial files, work history, etc. after a house fire. Kotar stuck with a difficult recovery, never giving up, and successfully recovered ALL of my files. I am so grateful I found this local business that did such an amazing job.

A very large independent server and network co-location facility. 100+ network providers peer into…read morethis vendor agnostic data center. Unfortunately they're really far south in San Jose (pratically in Morgan Hill) and at this point at capacity. However, they're bring up a new colo in Sunnyvale and hopefully will bring the same level of service and presence in that one.

Data Centers are Data Centers. Nothing spectacular about this one, but it's consistent. All…read morebiometric security, so you can get in and out quickly. Completely self-service for any visit, so no waiting for anything to get unlocked or having to be escorted. Not as loud as other facilities, and they have free video games to kill the time. Coffee machine is single serve, so it's always fresh, and they even have rockstar in the vending machines in case you're stuck all night. Remote hands is quick, and they'll call you to confirm instructions and even have you on the phone while they're performing work. Tickets entered in via email are generally completed within 20-30 minutes, and they'll leave them open in case you need more work done. They aren't power-dense, so you have to watch how much equipment you have, but the new building is almost done, and it should be even better.

Michael is fabulous!!! Fixed problems I didn't quite realize were problems. They were. Once they…read morewere fixed, I got it! Anyway, I was so impressed with how quickly we got through several issues on my HP laptop & Mac. Very reasonably priced. His biz is a service you don't want to have to use, but it's really good to know it's there!!

I gave Mike my laptop because the HDMI port stopped working. I tried a number of different…read moremonitors, and replaced numerous HDMI cables. I thought maybe a pin was bent, and was so worried. I brought it to him, he cleaned it up and gave it the VIP treatment, and now the HDMI cord works perfectly. I'm super happy, as I can run the laptop without having the screen up. Mike is awesome, I always bring my machines to him for all kinds of stuff, data recovery, reset and OS transformations, he's where it's at. One stop shop, blessed to have him. TY Mike!!

Extremely quick support, fixed within a few hours of drop off! Charles also explained everything to…read moreme clearly and gave some tips for better PC maintenance.

I never leave reviews but this guy saved my entire vacation. He sent me a quote within an hour of…read moreme reaching out, and the final price reflected exactly what he quoted. I dropped off my pc the next day and he had it back to me a few hours later. He kept me updated throughout the process and didn't try to upsell anything. Super professional and easy.

Had a wonderful experience selling a MacBook Pro here. Total honesty about the price and very…read moreprofessional, fast service. Brought my laptop in and left with money 30 minutes later.

Purchased a replacement LCD for my M1 Macbook Air (Product ID: A2337-SG-N $217.99). I went with…read morethem rather than Amazon because the cheap screens on Amazon (mind you, not that much cheaper; only like $40) are Chinese knockoffs while they claimed these are the same OEM parts that Apple uses. Installed fine, worked fine, then right around the 6 month mark, just like those Chinese knockoffs, the screen died. Asked if they could do anything about it, I just got a terse Email saying it's out of warranty period. I won't let my worst enemy purchase anything here. OK, I won't let my second worst enemy purchase anything here.

Melissa and Ben reached out to me after seeing my review. Nope, they are not out of business…read more My message fell into a hole. We discussed my laptop problem and determined it wouldn't be economically feasible to attempt a repair. That is a fair assessment . But I didn't want o lose all the Burning Man stickers on it =!8^} I appreciate their response and can heartily recommend Nerd By Night to anyone requiring computer services.

I got my computer repaired elsewhere (in Santa Clara) and they found several issues…read more - No Windows key was found in settings so Windows was really installed properly by Nerds by Night despite paying for it to be installed. I was also over charged by $100 for the Windows 11. - There were more parts found damaged from being assembled. RAMs look like they were aggressively pushed in. - CPU prong bent. The repair guy I found could tell the computer was placed with the glass down in the car like the NbN worker had done. Legitimately go take your computer to Silicon Valley to have it looked at or a custom one made. Found someone who actually talks to you face to face, is passionate about computer builds, and likes their job. Also respectful to customers. I wish I could get my money back from the damage Nerds by Night caused and the mess they left in my computer casing.

Macbook Pro 2017 Screen Repair…read more My computer screen cracked underneath the glass, resulting in blacked out sections and a lag. I went to visit Justin & Eric as my laptop became unusable. The staff here are super knowledgeable and transparent. They gave me their diagnostic & looked up the estimate cost within the first 3 minutes. Screen repairs are normally pricey so they warned me & continued to reassure me that it was fine if I needed to think about the price if the repair before I commit. Repair estimate: $530 Dropped-off: Monday 11:00 AM Ready for pick-up: Tuesday 12:40 PM Picked/up: Wednesday 4:00 Actual cost: $530 Overall super transparent and speedy :) I would definitely come here again (but let's cross fingers I won't need to...)!

I called because I was looking for a monitor for my son who needed it for college. They informed…read moreme very quickly that they do not sell monitors. But the gentleman that I spoke with was kind enough to spend about 15 minutes of his time telling me about his experience with monitors and what to look for. He recommended a couple and we went with one of them. My son is super happy. Although, I did not require there services, the staff was super helpful. I am sure they are great with their "paying" customers. If I need any computer repair, I will certain call them first! They seem super in to what they do and definitely care about customer service! Good job, Guys!!!

I regret having previously posted a glowing review. Ortiz is no longer in business. The website is…read morestill up, but the number is disconnected. I would have appreciated knowing he was going to close up shop, since he has my Windows XP CD, the old drive of my computer and possibly my external floppy drive, for which he would have had no logical reason to use in reinstalling Windows to my laptop. Another thing which was curious: why would I have to install something (Disk Defragmenter) AFTER picking up the computer? I had to obtain a phone number for Ortiz by contacting his former landlord, and after I left a friendly message, still have not received a response. In a nutshell, AVOID THIS GUY if he ever goes back into business. If his "business" model hasn't improved, you, too, might regret dealing with him.

From the owner: Local and Remote Computer Service and Over 10yrs of service.read more