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Sunnyvale, CA

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Metro by T-Mobile

1.0 (2 reviews)
Closed • 10:00 am - 10:00 pm

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Bay Area Tech Hero

Bay Area Tech Hero

(211 reviews)

Worth every penny, and I'd hire this team again in a heartbeat. I even recommended them to…read moreneighbors in our complex going through what I was. My problem? Xfinity kept telling me the "new" box was going to easily pump wifi through my whole house. It never worked and we had multiple dead spots in our house, where wifi never reached. We ended up trying several things, included a second network setup using Google Nest routers. That also didn't work great and we suffered for years. So finally got fed up, and I called BATH and told Ari what the issue was. He gave me a budget, which I bristled at, at first. Then he walked me through a likely fix, which involved a couple routers networked so that I had independent wifi running on both floors of the house but on the same network. The tech came by and was super nice, and walked me through what they were going to do. I was cautiously optimistic. When they were done? I almost cried at how well everything ran through my house. They even set me up so I had ethernet directly to my gaming PC, and direct into my TV and Xbox. I have not had a single issue since (beside Comcast caused outages), and have blazing fast wifi throughout the house (I pay for the gigaspeed Xfinity). I'm finally utilizing the speed as sold to me by Xfinity. Thanks so much BATH. I really appreciate it. I was super impressed with the emails, the invoices, techs being on time, and just the overall professionalism. It was worth the extra few bucks.

I did not wind up using their services but they were beyond helpful listening to my issues and…read morediscussing the options to fix it. I will def use them in the future !

Central Coast Tech - Hikvision bullet with UniFi bridge

Central Coast Tech

(17 reviews)

Abisal is the man. He's done multiple security camera installations for my family, including…read moregetting our Reolink system completely set up and dialed in, and this guy takes customer service seriously. He's knowledgeable, patient, and extremely consultative. He explained everything to my parents and sister without drowning them in technical jargon and made sure they actually understood how everything worked. The best example: we live about 16 miles from the closest Best Buy. During the installation, Abisal realized we needed a better Wi-Fi router to get everything working properly and avoid latency on one of the cameras. A lot of people would have shrugged, gotten the cameras mostly working, and called it a day. Not Abisal. This bloke drove 16 miles to Best Buy, got the router, came back, and finished the job properly. He absolutely clutched up. And with Gavin Newsom apparently committed to keeping the home-security industry in business, I'm glad we have the cameras. Jokes aside, Abisal is the epitome of customer centricity. He takes ownership, does things the right way, and genuinely cares about the end result. Central Coast Tech has been incredible for our family. Couldn't recommend them more highly.

Abisai's business is amazing! He is knowledgeable, patient, and takes the time to explain…read moreeverything clearly. I was nervous about learning how our home security cameras worked, but he walked me through the system so well that I quickly got the hang of it. What impressed me even more was his continued support after the installation. He let me know I could call if I had any questions, and when I did, he responded promptly and thoroughly. Thank you, Abisai, for your outstanding service. I will gladly share my positive experience with others, and whenever I need additional cameras or security services, you'll be the first person I call.

T-Mobile

T-Mobile

(137 reviews)

$$

This good review is for Basha, (not sure if I spell correctly). I walkin but all the gentleman…read moresales was in busy, but then Basha walks out to help. Basha was super nice, friendly, and cute. She was really patient and took the time to help me out without making me feel rushed. You can tell she genuinely cares about her customers. She also helped me call to customer service. Really appreciate her help and kindness, I want to say thank you, Basha!

It was my very first time stopping by at this Sunnyvale location to grab freebies on T-Mobile…read moreTuesdays giveaway day. T-Mobile stores gifts are always 5/5 good/useful too. The SuperBowl football dish/tray turned out to be a favorite. I'm definitely going to make use of it this weekend. It was easy to pick up/no hassles or long lines today. Looks great and fun to use for Superbowl weekend! In general, this Safeway plaza can get very tight and packed with cars throughout the week. 3/5 rating for plaza design. Exit/entrance area in the parking lot is narrow on Maria Lane side. Yes, it's a very busy lot here. This T-Mobile location only had two staffs inside this morning and there were a few customers already in line for service, but nobody was lining up for the free T-Mobile Tuesdays gift. Interesting. Store was actually more spacious inside than expected. Clean and organized though. Staff handed me the free gift right away while assisting customers. Overall, it's good to have a T-Mobile store here. I hope the plaza remodels someday because parking spaces aren't great around here. Getting in and out can be stressful at times since lot is shared with other businesses and Safeway grocery store.

Premier AV Tech

Premier AV Tech

(8 reviews)

Newhall, North San Jose

Premier AV tech does work for a lot of high end companies around the Bay Area but their pricing is…read moresurprisingly reasonable. I write about virtual gaming and needed a projector for the laser pistols to work properly, but I didn't want to replace my 80" LCD. The solution was to hang a screen that would come down in front of my existing screen and equipment racks. One problem is that the screen needs to be too far out to hang from a wall and the second problem is it needs to hang from a slanted cathedral ceiling. Premier AV Tech met me in a video call to survey the room and they kept in close contact the whole time. They let me know that the screen they ordered for me was defective when it was tested. When they reached out to the manufacturer, they found that a replacement would take way too long so they worked to get me an even better screen at no increase in price. On installation day they covered my equipment and had the screen up and running in a few short hours. A++

PAVtech flew down to my home in Dallas/Ft Worth area to do a professional install of studio…read moreacoustic panels in my home project studio. Nothing but praise with how professional and knowledgeable Mitsu was with not only with installation, but proper placement as well as audio science. The whole experience was great and I'd definitely recommend them to any company/individual that is looking to improve their space! Literally, the difference is night and day.

Metro by T-Mobile

Metro by T-Mobile

(2 reviews)

I had a very disappointing and stressful experience at this Metro by T-Mobile location. I was…read moreinitially approached for what was presented as a simple phone purchase, but later discovered additional services, charges, and lines that were not clearly explained to me at the time of the transaction. I also had difficulty obtaining proper receipts and documentation from the store. After spending weeks dealing with customer service, disputes, and multiple follow-ups, I finally received my refund. However, even after the refund was resolved, I attempted to return the devices professionally and responsibly. I went back to the store with the phones and simply requested a written return receipt or acknowledgment showing the devices were received. To my surprise, I was told they could not provide any return receipt, written confirmation, or proof of return at all. Because I was being asked to leave expensive devices without any documentation, I did not feel comfortable leaving them there. At this point, I am not asking for additional money or compensation. I am only asking for professionalism, transparency, and basic documentation that any customer should reasonably expect during a return process. My advice to customers: * Carefully review every charge before leaving the store * Ask for printed receipts immediately * Read all agreements carefully before signing * Keep screenshots and records of all communication * Use a credit card when possible for additional protection I hope management improves communication and customer transparency because no customer should have to spend this much time trying to resolve basic billing and return issues.

Forced me to pay above sticker price. Said terms and conditions applied and the sticker price was…read moreonly for transferring over a line from Verizon. Worked out a deal for 2 phones below sticker price. Guy kept trying to sell us the higher phone. Tried to upsell me higher service for data, took 20 mins to get everything out the door so that was fast. Gave a free phone case and screen protector. Would have gone 1 star for the business making it into sales environment and misleading instead of a retail but since he came thru with the product quickly which I wanted, I left fairly happy. No $50 dollar phones, it's $70 min. They will show you a $50 phone tcl when you transfer a new line and then say some random higher price if it's just the phone without service. I guess I should have tried to buy the phones without the service which they are obligated to do but I didn't have the time to screw around.

Metro by T-Mobile - mobilephones - Updated October 2026

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