Talk about being ungrateful, rude and getting mad at the other half for wanting to get me a phone…read morecase, from Mobile Plus, hehe. I was busy shopping at the Grand Century Mall for Asian products and my other half sends me a text to come to Mobile Plus, I didn't reply because I didn't need a phone case, was waiting for the one I ordered on Amazon one. hehe. Now I am very grateful, (sorry to my other half) I found a very nice phone case for only $9.99, for my new Iphone 17 plus, also camera protector, and Iphone watch band. The staff was super awesome and nice to even change them for me. What a nice suprise to visit Mobile Plus. Mobile Plus got huge selections of accessories for your electronic device, they get pretty busy! They do repairs also, I think they take phone payments as I saw a customer paying for cell phone bill, and also they sale used unlocked Iphones. Located at the Grand Century Mall, the business is a Gem. I am super happy that I got all of this, at a shop I did not plan on visiting and super cheap too. I need to protect my IPhone, what a relief.

Very disappointed with this SCAM cell phone seller. We bought a phone and asked several times if…read moreit's unlocked for all carriers. The employee ensures it does. We ended up returning the phone because our sim is not working. He then tells me, it doesn't work on Walmart SIM cards. Then charges a FEE for return. Bad business

Edith is a rock star. I found her in Dallas at the skillman location. She's welcoming, patient &…read moresmart. She's really knows everything about plans & phones. I asked many questions & she answered every one in detail. I think one day she'll be a general manager or supervisor.

Wish I could give one star. Was lied to from the moment we got our phones to trying to get out of…read moretheir service. Was told we could upgrade phones after a year. BIG LIE! Only upgrade to the same phone. Never told that. Leaving trying to get port out pin was a lengthy process...again more lies. Charged us for a month after we left, claiming that we left in the middle of a cycle and were stuck with them for another month. Even though we had ported our phones to another carrier.

The screen of my Samsung note 10 broke and I reached out to several providers on yelp…read more This providers answered in no time and sent the qoutes for the screen repair. I dropped my phone and got it back in 45 mins with a brand new screen. The service was super fast and price affordable. I would highly recommend this place for cell phone repairs.

Responsive, quick and did a great job. Didn't hurt that he also had the best rate for anyone I…read morecontacted.

Came here to get service on a new phone. Alex helped me almost immediately after walking in. He…read morehelped me lower my monthly bill by more than half the price compared to my previous carrier, Metro, while keeping the same if not better features (unlimited 5g, intl calling etc). Definitely recommend checking this location out and asking for him. 5 stars all around and would definitely recommend a friend.

Awesome team everybody was great and knowledgeable , they got me in and out super quick. Definitely…read morewould recommend this location for any cellphone needs.

Today I had the pleasure to visit this ATT location at 2980 E Capitol Expy…read moreUnit 60 San Jose, CA 95148 First I would like to thanks AT&T for having amazing people just like Jessica. it was so pleasant talking to a professional. Jessica was able to go through all my transactions the experience better than expected. Thank you jessica for making my wife and I like family ,jessica professionalism was upstanding ,the patience of her was amazing. I have three little kids they come and go everywhere and she had the patient and understanding of Dealing with them. Her vision as AT&T team goes beyond by providing everyone a great service and professionalism. One thing I would like to mention was that she went out of her way to talk to my wife about importan detail in our family plan wow thank you . Is really rare to see people like her managing every little things and every aspect on her store. I just want to thanks AT&T for having people like her. My experience at this location was and it will always be 5 starts Highly recommended Big shoutout to Jose /steven 49ers - malysa /long raiders Great team work

When you come in they tell you to check in on the waitlist but they don't even use it. We were…read morealready waiting 15-20 mins and they just took the person that just walked through the door. Why have people waste time filling checking in and filling out their info.

Xfinity Store @ Evergreen Place Small store adjacent Raising…read moreCaine. 1st visit was in AM. Wanted info on changing our current triple play plan. Multiple employees, but not anyone eager to help. Karm was very helpful with the info I wanted. 2nd visit PM: ( same day) Brought hubby this time for paperwork. Waited for Karm to finish with his client. Switched our plan smoothly Made sure i was able to get set up using the Xfinity app with new info. Can't really review the overall store, but my review goes out to Karm. Excellent knowledge & customer service. Got home & set up the new modem in less than 5 min. Tx you! time with streaming

I recently returned an internet router to this store. I…read moresent my son in with the device along with a copy of my statement, which contained all of the account information needed for the return. These were the specific instructions provided by the Xfinity rep on the phone. when I canceled my service. The store accepted the equipment, but refused to provide him with a receipt, claiming he needed the account holder's identification for "security reasons." Because of this, I had to leave work and drive to the store. When I arrived, Carl (the name given) explained that they could not provide a receipt because my son was not the account holder. When I questioned what security concern the receipt actually posed, he responded, "Well, you're here anyway, what does it matter?" rather than trying to professionally explain the policy. What made the situation more frustrating is that Carl ultimately gave me the receipt without ever asking for or verifying my identification, which completely contradicted the original explanation. The receipt itself also contained less account information than the statement my son had already provided. The entire situation felt unnecessary, poorly handled, and avoidable with better communication and consistency.

I fixed 2 of my phones in this place and I am happy with service they offered good discounts and…read morethey did best job for my phones thanks for service

I came in with what I thought was going to be an expensive nightmare. The metal tip of my Lightning…read morecable had snapped off inside my iPhone's charging port, and I couldn't charge my phone at all. They examined it and showed me that the connector on the logic board was damaged -- the wires were exposed -- and the entire port assembly needed to be swapped out. Honestly, when they said it would take about an hour, I was already mentally preparing for a big bill. But the final price was only $95, parts included, plus a 3-month warranty. I was genuinely surprised. Beyond the price, the explanation was thorough and easy to follow, and they never made me feel rushed. This is exactly the kind of repair shop you hope to find. I'll definitely be a returning customer.

We had a phone repaired here today and it went really fast and smooth. It was a Phone that was a…read morelittle older and I had to reach out to several repair places to see if anybody had a screen for it. Not only did he have it, but he was able to repair it under an hour.very greatful and reasonably priced!!

Fred did an amazing job swapping the original control boards on my 3 Emotorwerks / EnelX JuiceBox…read moreEV chargers with OpenEVSE boards, as well as a relay on the older unit. He did so for an extremely reasonable price, and very quickly. I could not recommend him more highly. I will be using his services in the future to repair the many other electronics I own that are not working properly.

My phone was really demolished. It was a long shot if it was to be fixed. I took in my iPhone 16 in…read morehopes to see if it was possible. The Magic Man Muhammad was honest about what the outcome would be. I was definitely prepared for it. But that man worked on my phone from 430pm til 7 to bring it back from the dead. I wish I had before and after pictures because this phone was holding on by threads. Most would say just get a new one but I have things on this phone I can't get back. And literal phone magic at this place. Highly recommend!

DO NOT GET YOUR SCREEN REPAIRED HERE. I recently got my phone screen replaced and had a terrible…read moreexperience. When they first gave me the "repaired" phone back, I discovered that the fingerprint sensor had stopped working so I had to go back to get it fixed. This was the first sign of their shoddy work. 2 days later, a black spot of dead pixels appeared on my screen without any apparent cause and a second black spot appeared randomly a day later. When I visited the store to get it repaired again, Phonehut claimed that I must have "burned the screen with something hot" even though I've only ever used my phone for day-to-day activities and never had this happen in my 15+ years of owning smartphones. Phonehut then spent the next few days saying they'll "take another look" and forced me to come back to the store twice only to repeat that I must have caused the damage and that they wouldn't cover my repair under warranty. Although I don't really blame the front desk receptionists, it was definitely a terrible experience with their management team. During my many unfortunate trips to this place, I also heard other customers complaining about the stingy service and low quality repair services. Please do not go to this place if you value your time and money.