Please visit this Tmobile. This store has the best customer service. You might to wait a little…read morebecause the guys there always take their time to answer all the questions you have. My husband and I were helped by Jesus and Octavio and let me tell you they have the best customer service. Did not hesitate to help us with any question or request that we had and always with a great attitude even after we had multiple requests or questions. Great job guys, will definitely be coming back to your store. :)

Worst experience ever - Three of our family members ordered three iPhones, two iPhone 13's and one…read moreiPhone 13 Pro. It has been a big mess with problems one after another since the order was made: 1) the first iPhone was shipped to a wrong location instead of the store, 2) the store mistakenly explained unavailability of pink colored iPhone 13 when the second black iPhone 13 arrived, 3) the third iPhone, pink iPhone 13, arrived at the store 10 days later but the ordered iPhone 13 Pro never arrived. Yet, the store staff, Erica, didn't apologize a bit. Instead, she pointed fingers to T-Mobile backend operations, asked me to pay the pink iPhone return insurance ($127), and threatened me to go to other T-Mobile stores if I don't take care of the pink iPhone return with my credit card and if I want to re-order the iPhone 13 Pro. Erica was rude and unprofessional. Now I have to wait for the third iPhone, iPhone 13 Pro, for another month. We'll never come back to this store (2200 Eastridge Loop Suite 2054, San Jose).

I'm good for the economy! I spend money all over town…read more Had this guy help me with some DMV filings just because Nice guy Has several " Mailbox etc" type services offered that can be useful for you. Paperwork for the state , I would go back . 15

Very helpful, friendly, quick and reasonable! Had to take my phone in again as I dropped it and the…read moreprotector shattered in little bits and pieces. In and out in 5 minutes. I highly recommend this place for all your phone repair needs.

I called Phone Hut Repair on Jan. 23rd and got a quote of $320 to repair my phones broken front…read morescreen and back glass. I asked if I could be provided a quote via text or email so I could provide the quote to my insurance for approval and they said yes I'll text it to you...I did not receive any text. The next day Jan. 24th I went in person and apparently he remembered my device and said he sent me a text I mentioned I did not receive anything. He took my name and phone number and stated I'll send you a text with the quote in 15 minutes. Yet again I have not received any quote so I'm unable to provide my insurance with it and continue my claim. The repair cost would have been paid out of my pocket and I would have been reimbursed. They would not have to deal with my insurance so I'm not sure why they lied to me twice and didn't want to provide a quote. Oh well taking my business elsewhere.

Raj is fantastic guy and super friendly, gave a fair price to my phone repair & fixed it very…read moreprofessionally. Thank you! Very recommend

Today I had the pleasure to visit this ATT location at 2980 E Capitol Expy…read moreUnit 60 San Jose, CA 95148 First I would like to thanks AT&T for having amazing people just like Jessica. it was so pleasant talking to a professional. Jessica was able to go through all my transactions the experience better than expected. Thank you jessica for making my wife and I like family ,jessica professionalism was upstanding ,the patience of her was amazing. I have three little kids they come and go everywhere and she had the patient and understanding of Dealing with them. Her vision as AT&T team goes beyond by providing everyone a great service and professionalism. One thing I would like to mention was that she went out of her way to talk to my wife about importan detail in our family plan wow thank you . Is really rare to see people like her managing every little things and every aspect on her store. I just want to thanks AT&T for having people like her. My experience at this location was and it will always be 5 starts Highly recommended Big shoutout to Jose /steven 49ers - malysa /long raiders Great team work

First time I was told or yelled at by an ATT customer service from this store to "DON'T EVER COME…read moreBACK HERE!' On 3/16/26 I went to ATT. I asked Lee for the same wallpaper another ATT guy helped me on 3/15 but the photo I used on 3/15 was the wrong 1. I'm always thankful, always saying please, please I need 1 quick ask for help. This guy Lee's not really wanting to help or he works for all these ATT products & told me he doesn't know anything about iphone. His tone of voice is impatient, makes me feel I'm stupid No one's there@AT&T. It's hopeless. I walked away. Lee screamed at me (behind my back) & said loudly, 'DON'T EVER COME BACK HERE!" I asked for the manager but waiting & waiting so I just decided to leave telling him I'll call to file a complaint. I can't find file a complaint at ATT website. So here I'm at Yelp I've always done a quick visit for help w/my iphone. I've always have ATT customer svc ready to help in whatever they can do. NO ONE ever told me to never come back@ ATT store capitol expwy. I've been a client of ATT for at least 25 yrs (w/my husband now ex husband). I'm always fair if one deserves it, you'll see some of my positive reviews

I've been a Verizon customer for almost 10 years and have visited many Verizon stores in San Jose…read moreover the years. Today my wife and I came to the Verizon store at 1150 S King Rd #10 to upgrade her phone. We only waited about 10 minutes before Jonathan helped us. He is a very young employee, but I was truly impressed by his professionalism, knowledge, and dedication. He explained everything clearly and made sure we received the best promotion available. Jonathan even skipped his lunch break to help us and make sure everything was perfect. In my 10 years with Verizon, this was one of the best customer service experiences I've ever had. Thank you Jonathan for the excellent 5-star service! Toan Pham

Tremendous service today. My newly-acquired iPhone 17 had malfunctioned during the activation…read moreprocess. The phone could neither make nor receive calls, so I scheduled an in-srore appointment at the King Rd. location. The technician listened to my explanation of what was wrong and knew immediately how to solve the problem. She worked through the solution methodi and professionally. In about 30 minutes my phone was fulky operational. i couldnt be more pleased with the support.

Farid helped me out super quick and the service was Amazing! 10/10 would recommend. Had a few…read morequestions he answers them inspite of being busy

I came in for transferring my data's to my new iPhone 16 pro the gentleman helped me easily and…read moregave me best price so cheap thanks for service

The screen of my Samsung note 10 broke and I reached out to several providers on yelp…read more This providers answered in no time and sent the qoutes for the screen repair. I dropped my phone and got it back in 45 mins with a brand new screen. The service was super fast and price affordable. I would highly recommend this place for cell phone repairs.

Responsive, quick and did a great job. Didn't hurt that he also had the best rate for anyone I…read morecontacted.

This review is long overdue, but Serkan is a wizard! My son's laptop wouldn't charge anymore due to…read morea loose USB-C port. He repaired it but it failed once again. He graciously took it back after finding out it was a faulty replacement part and its been working flawlessly ever since! My Samsung ZFlip 5 foldable screen also took a crap at the same time, and Serkan was well aware of the problem as a common issue, so he was able to replace it with a new screen, which was very costly. Very happy with his work and his customer service. His prices are very reasonable as well. I wouldn't hesitate to recommend him if you're in the South Bay and need one of your devices repaired! Parking is tricky. Just FYI.

Thank you Serkan for the best quote and the quick service of my PlayStation 5 HDMI port…read morereplacement. Now the image output issue from cable tripping resolved!

I was visiting a Friend in the Neighborhood and Almost dropped my New IPhone!!!…read more She Suggested that I get an Otter Box Defender Case to Protect My New IPhone before I damaged it!!! So we stopped by this T Mobile and Browsed around. We found an Otter Box Defender and the Sales Rep Checked my Account. She then gave me a Discount on the Price of the Otter Box Case!!! She even Cleaned my Phone and Installed the Case on it for me. !! Customer Service was Amazing , Helpful and Friendly !!! For these reasons!!! This Is A Baller On A Budget Approved Establishment!!! I keep my Pimp Hand Strong !!!

TERRIBLE EXPERIENCE THE STAFF IS SO RUDE. I ASKED FOR THEIR MANGER THE MAN WAS SO MEAN TO ME HE…read moreDIDNT SHOW ANY KIND OF KINDNESS AS HE SPOKE HE WAS IN A SENSE.MOODY.. HE DIDNT CARE ABOUT MY CONCERNS ABOUT MY BILL HE WAS CRUEL . I was there in January 17 2026 let me tell you his name was EDDIE he wasn't professional he had no ethics , he wasn't even using correct terminology as he was talking he had no idea what I was talking about he couldn't conclude my bill he repeated it's my own fault he was blaming me for the charges and I didn't even add these things he told me he couldn't do anything...Wow, unreal.. I rate this store 0. I'm leaving t mobile I am so disappointed

Amazing and timely service, from start to finish, for my home security needs. Dan is really kind…read moreand professional. I appreciate all the time he spent for my custom solution during a difficult time in my life. Thank you!

After some security breaches at my house -- where my SimpliSafe cameras only captured partial…read morefootage -- I realized it was time to switch to wired cameras. I already knew I wanted to go with UniFi, but finding someone experienced with UniFi setups isn't easy. I was excited to learn that Dan was familiar Unifi. When he came to the house, he walked me through several creative options for running cables neatly and efficiently. Another UniFi installer had given me a proposal before, but it didn't come close to Dan's ingenuity or cost-effectiveness. Their plan would have involved a ton of drilling and running conduit which I definitely didn't want. Dan's solution was smart, clean, and practical. I highly recommend him for anyone looking to install security cameras